Questions and Answers
Beauty and wellness school is a __________ environment.
forgiving
A salon, spa, or barbershop requires each staff member to work as a(n) __________.
team member
Which is central to the beauty business?
scheduling
You should be true to your word by choosing your words carefully and __________.
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Which is key to teamwork?
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Working as an independent contractor and working as a booth renter are forms of __________.
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In a(n) __________ compensation structure, the employer pays you a percentage of the gross service sales you generate.
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A salary-plus-commission arrangement is sometimes called a(n) __________.
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In a ___________ arrangement, you are actually setting up a small business.
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Commission is usually offered once an employee has __________.
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Tips are income and must be tracked and reported on your __________.
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Not paying back your loans is called __________.
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The best way to record your tips and additional income is to __________.
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Which term means the act of recommending and selling products to your clients for at-home use?
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You should be __________ when recommending products for sale.
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Keep in mind that the best interests of __________ should be your first consideration.
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__________ is a powerful medium to build your reputation and attract new clients.
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Being __________ means that you do not gossip or make fun of anyone or anything related to your workplace.
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Providing __________ must always be your first concern.
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What form of advertisement is not expensive and always greatly appreciated?
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Study Notes
Job Environment and Teamwork
- Beauty and wellness schools foster a forgiving atmosphere, essential for learning and growth.
- Teamwork is crucial; every staff member must work collaboratively in salons, spas, and barbershops.
- Communication is a core component of effective teamwork in the beauty industry.
Business Operations
- Scheduling is central to managing the beauty business efficiently.
- Roles in the beauty industry include self-employment avenues like working as an independent contractor or booth renter.
- Compensation structures often include commission-based pay, rewarding employees with a percentage of their sales.
Compensation Structures
- Salary-plus-commission arrangements are also referred to as guarantees, offering income stability alongside performance incentives.
- Booth rental involves setting up a small business within a salon, providing flexibility for self-employed professionals.
- Building a loyal clientele is crucial before earning commission, emphasizing the importance of client relationships.
Financial Management
- Tips constitute a significant income source and must be reported on income tax returns.
- Defaulting refers to failing to repay loans—an important aspect of financial responsibility.
- Maintaining a daily log is the best practice for tracking tips and additional income for accurate reporting.
Retail and Client Relations
- Retailing involves recommending and selling home-use products to clients, enhancing service value.
- Confidence is key when recommending products, positively influencing client trust and sales.
- Always prioritize the best interests of clients, ensuring satisfaction and loyalty.
Marketing and Professionalism
- The Internet serves as a powerful tool for reputation building and client attraction in the beauty industry.
- Respectfulness is integral; refraining from gossip helps maintain a professional environment.
- Delivering good-quality service should always be the primary concern for all beauty professionals.
Client Engagement
- Simple gestures, such as sending birthday cards, serve as cost-effective, appreciated forms of advertisement that foster client relationships.
Studying That Suits You
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Description
Test your knowledge with these flashcards from Foundations Chapter 9. This chapter focuses on the beauty and wellness industry, emphasizing teamwork, scheduling, and effective communication. Challenge yourself and see how well you understand these key concepts.