Citizen Complaints 3.10

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LavishConnemara
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18 Questions

According to the policy statements in the text, what should Division personnel do if they observe misconduct of a criminal nature?

Take appropriate action immediately

What is the standard of proof used in investigating citizen complaints against Division personnel?

A preponderance of evidence

When will internal complaints made more than 60 days after the alleged incident be investigated?

Only if approved by the Chief of Police

According to General Order 3.10, what is the process for filing criminal charges against a complainant who knowingly filed a false complaint?

The chief must consult with the Legal Advisor and file the charges through the investigating supervisor.

What is the deadline for personnel to file an appeal of a complaint disposition according to General Order 3.10?

14 calendar days

What is the responsibility of the involved officer if the investigating supervisor will not be filing charges against a complainant who knowingly filed a false complaint?

Notify their chain of command and the Legal Advisor's Office of their decision to proceed independently.

Who is responsible for investigating sexual harassment and discrimination complaints within the Division?

Internal Affairs Sergeant

What is the Division's approach to corrective action for substantiated complaints?

Positive discipline is emphasized

When should a supervisor be assigned to try to resolve a complaint or concern by meeting with the complainant?

When the complainant is agreeable and the complaint does not allege an obvious violation of law or Division rules or policies

Who should Division personnel transfer/refer callers with complaints to?

The Internal Affairs Sergeant

According to General Order 3.10, who should be notified if an investigation will not be completed within the established timelines?

The Chief of Police

What is the definition of 'Cancelled for cause' according to General Order 3.10?

It is obvious the alleged misconduct could not have possibly occurred.

What should the Investigating Supervisor do if the complainant refuses to cooperate or cannot be located after several documented and reasonable attempts?

Move forward with the investigation with the available information.

What should the Investigating Supervisor do if during the investigation, they discover apparent misconduct not alleged in the original complaint?

Address it and include it in the investigative package, when appropriate.

According to General Order 3.10, what is the definition of 'Unfounded' in the context of a complaint investigation?

There is no evidence to support that the alleged conduct did occur

What is the recommended course of action for a Division Personnel who has a complaint against another Division Member?

File a letter through your immediate supervisor and chain of command

What is the definition of 'Sustained' in the context of a complaint investigation according to General Order 3.10?

There is sufficient evidence to support the allegation and that a rule violation occurred

What is the recommended action for an Investigating Supervisor who determines that there is probable cause that the complainant knowingly made a false complaint of misconduct against an officer?

Include the basis for that probable cause within the body of the complaint investigation

Citizen Complaints 3.10

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