Citizen Complaints 3.10
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Questions and Answers

According to the policy statements in the text, what should Division personnel do if they observe misconduct of a criminal nature?

  • Wait for approval from the Chief of Police
  • Report it to Internal Affairs Bureau
  • Take appropriate action immediately (correct)
  • Not report it at all

    • What is the standard of proof used in investigating citizen complaints against Division personnel?

  • Beyond a reasonable doubt
  • Probable cause
  • Clear and convincing evidence
  • A preponderance of evidence (correct)

    • When will internal complaints made more than 60 days after the alleged incident be investigated?

  • Only if they are made by a citizen
  • They will always be investigated
  • Only if they involve observed misconduct of a criminal nature
  • Only if approved by the Chief of Police (correct)

    • According to General Order 3.10, what is the process for filing criminal charges against a complainant who knowingly filed a false complaint?

    <p>The chief must consult with the Legal Advisor and file the charges through the investigating supervisor.</p> Signup and view all the answers

    What is the deadline for personnel to file an appeal of a complaint disposition according to General Order 3.10?

    <p>14 calendar days</p> Signup and view all the answers

    What is the responsibility of the involved officer if the investigating supervisor will not be filing charges against a complainant who knowingly filed a false complaint?

    <p>Notify their chain of command and the Legal Advisor's Office of their decision to proceed independently.</p> Signup and view all the answers

    Who is responsible for investigating sexual harassment and discrimination complaints within the Division?

    <p>Internal Affairs Sergeant</p> Signup and view all the answers

    What is the Division's approach to corrective action for substantiated complaints?

    <p>Positive discipline is emphasized</p> Signup and view all the answers

    When should a supervisor be assigned to try to resolve a complaint or concern by meeting with the complainant?

    <p>When the complainant is agreeable and the complaint does not allege an obvious violation of law or Division rules or policies</p> Signup and view all the answers

    Who should Division personnel transfer/refer callers with complaints to?

    <p>The Internal Affairs Sergeant</p> Signup and view all the answers

    According to General Order 3.10, who should be notified if an investigation will not be completed within the established timelines?

    <p>The Chief of Police</p> Signup and view all the answers

    What is the definition of 'Cancelled for cause' according to General Order 3.10?

    <p>It is obvious the alleged misconduct could not have possibly occurred.</p> Signup and view all the answers

    What should the Investigating Supervisor do if the complainant refuses to cooperate or cannot be located after several documented and reasonable attempts?

    <p>Move forward with the investigation with the available information.</p> Signup and view all the answers

    What should the Investigating Supervisor do if during the investigation, they discover apparent misconduct not alleged in the original complaint?

    <p>Address it and include it in the investigative package, when appropriate.</p> Signup and view all the answers

    According to General Order 3.10, what is the definition of 'Unfounded' in the context of a complaint investigation?

    <p>There is no evidence to support that the alleged conduct did occur</p> Signup and view all the answers

    What is the recommended course of action for a Division Personnel who has a complaint against another Division Member?

    <p>File a letter through your immediate supervisor and chain of command</p> Signup and view all the answers

    What is the definition of 'Sustained' in the context of a complaint investigation according to General Order 3.10?

    <p>There is sufficient evidence to support the allegation and that a rule violation occurred</p> Signup and view all the answers

    What is the recommended action for an Investigating Supervisor who determines that there is probable cause that the complainant knowingly made a false complaint of misconduct against an officer?

    <p>Include the basis for that probable cause within the body of the complaint investigation</p> Signup and view all the answers

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