Formal Communication Channels: Upward Communication Quiz
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Questions and Answers

What is an example of upward communication?

  • Organizing resources for a task
  • Peer mentoring a new team member
  • Subordinate suggesting process improvement to the manager (correct)
  • Manager providing performance feedback

    • Which type of communication includes performance feedback and policy statements?

  • Downward communication (correct)
  • Upward communication
  • Horizontal communication
  • Informal communication

    • Which type of communication allows for increased employee involvement and shared decision making?

  • Horizontal communication
  • Informal communication
  • Upward communication (correct)
  • Downward communication

    • What is NOT an example of horizontal communication?

    <p>Sharing positive feedback with a manager</p> Signup and view all the answers

    Where do all informal conversations that are not officially sanctioned occur in an organization?

    <p>Grapevine</p> Signup and view all the answers

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