10 Questions
What should you do when interacting with guests, according to the text?
Speak clearly, address them by name, and approach them courteously
What is essential to consider when recommending coffee beverages to guests?
The guest's preferences for coffee flavor and strength
What characterizes an Americano, as described in the text?
Diluted espresso with hot water
Why should you familiarize yourself with the coffee menu?
To know the different types of coffee beverages available
What does the text mention about Arabica coffee beans?
They are considered milder, more flavorful, and aromatic
What is the primary reason for observing guests in the food service industry?
To anticipate when they are ready to order
How should you approach the guest table when taking orders?
With a smile and maintaining eye contact
What is the purpose of suggestive selling in the food service industry?
To recommend menu items based on the meal period
How should you take orders from a group of guests?
Take orders from the lady first, followed by older gentlemen or guests, and then the host
What is the final step in taking orders from guests?
Repeating the order back to the guests
Learn how to effectively take orders and provide excellent customer service in the food service industry. Discover the steps and guidelines to handle this task with confidence and precision.
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