202.12 Loss Control

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Questions and Answers

What is the primary mission of the emergency responders?

To manage loss control efforts

To improve customer service efforts

To provide care and respect to animals in distress

To protect and care for people (correct)

Why is loss control significant in larger incidents?

Because it is our primary mission

Because it is part of customer service efforts

Because it increases the value our customers place on our work (correct)

Because it displays an open, caring concern for pets and animals

What is the goal of displaying an open, caring concern for pets and animals?

To provide an appropriate level of care and respect to animals in distress (correct)

To increase customer satisfaction

To improve our services

To reduce loss control efforts

Why should emergency responders strive to improve their services?

Because there is no question that we should strive to improve our services Signup and view all the answers

What should emergency responders do when dealing with a full range of situations?

Display an open, caring concern for pets and animals Signup and view all the answers

What is the relationship between loss control efforts and customer service?

Loss control efforts are part of customer service efforts Signup and view all the answers

What is the primary purpose of the loss control procedure?

To describe the process to reduce and eliminate losses during and following fires and other incidents Signup and view all the answers

What is the term for the effects of fire on a building, including charring, water, smoke, structural, and content damage?

Primary loss Signup and view all the answers

During which phase of firefighting can effective loss control efforts be made?

Throughout all three tactical priorities Signup and view all the answers

What is the goal of effective loss control efforts?

To minimize loss and intervene in all aspects of the incident Signup and view all the answers

What should be done to protect the structure during overhaul?

Take smoldering materials such as a couch outside Signup and view all the answers

Why should you cut small inspection holes in the ceiling?

To check for extension Signup and view all the answers

What should be done with customer valuables such as photo albums?

Carefully wrap and place them in boxes Signup and view all the answers

What is the purpose of securing the fire scene?

To protect the structure and contents from damage or looting Signup and view all the answers

Why should you keep your turnouts clean?

To prevent damage to flooring, walls, or furniture Signup and view all the answers

What should be done with debris in high travel areas?

Remove it to minimize trauma to the customer Signup and view all the answers

What is the most significant thing to reduce damage in a fire?

Putting the fire out Signup and view all the answers

What should be done to minimize water damage to drywall?

Adjust the nozzle to allow for appropriate gallonage Signup and view all the answers

What should be done to prevent damage to furniture?

Place blocks under the legs of furniture Signup and view all the answers

Why should firefighters avoid wetting down the attic unnecessarily?

To prevent water damage to drywall Signup and view all the answers

Why is positive pressure ventilation (PPV) performed during active fire stages?

To clear the smoke and improve visibility Signup and view all the answers

Study Notes

Purpose of Loss Control

The purpose of loss control is to reduce and eliminate losses during and after fires and other incidents
It involves methods of minimizing loss in each of the tactical priorities through all phases of firefighting
Loss control is an essential part of the quality of service in firefighting

Elements of Loss Control

Primary and secondary loss can be minimized through active loss control efforts
Opportunities for effective loss control exist during property conservation, rescue, and fire control
Effective loss control efforts can intervene in all aspects of the incident and take specific measures to minimize loss

Water Damage

Water damage is a significant concern in firefighting
Aggressive interior attack may be the best step towards enhancing loss control efforts
Controlling water usage is crucial to minimize damage
Using class A foam in firefighting can reduce water damage
Water can damage drywall, furniture, and other materials

Smoke Damage

Smoke damage can be reduced through positive pressure ventilation (PPV) during active fire stages
Closing or opening doors in the structure can help reduce smoke damage during ongoing ventilation efforts
Cutting a hole in the roof can also be favorable
Rapid removal of smoke improves firefighters' ability to conduct search and rescue operations, fire control, and salvage operations

Drywall Protection

Protecting the structure is essential in loss control
When checking for extension by pulling ceiling, do not pull drywall from corners
Cut small inspection holes, preferably 6" x 6", to check attics
Drill drainage holes into the ceiling to relieve excess water in the attic space

Building Packaging

Packaging a house or structure after firefighting operations is essential
Each room should be completely ventilated to reduce smoke damage
Furniture should be covered with plastic, and excess debris should be cleared off the floor
Customer valuables should be carefully wrapped and placed in boxes

Securing the Fire Scene

Securing the fire scene is a function of loss control
Roof ventilation holes and broken windows should be covered with plastic or other materials to reduce weather damage and deter vandalism
Remaining glass shreds should be removed from the frames of broken windows prior to installing covers

Additional Customer Service Elements

Performing loss control is a mark of excellence in service delivery
Escorting the customer through the fire area can help them visualize what was done and the need for overhaul operations
Keeping turnouts clean can avoid unnecessary damage to flooring, walls, or furniture
Companies should select an appropriate location for outside piles of debris

Importance of Loss Control

Loss control measures may have to be suspended due to fire investigation needs
Companies may have to return after the fire investigation to complete loss control activities
Loss control efforts will increase the value customers place on firefighting services
Loss control is an area where firefighting services can always improve.

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Description

This quiz covers firefighting procedures focused on reducing and eliminating losses during and after fires and incidents. It includes methods of minimizing loss through tactical priorities and phases of firefighting.