Fire Officer Chapter 10-1 Pg 272-283
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Questions and Answers

What is the primary focus of a Fire Officer II's responsibilities compared to a Fire Officer I?

  • Improving individual and company level performance through training, coaching, evaluation, and feedback
  • Developing Fire Officer Is and firefighters in activities beyond a single fire company (correct)
  • Establishing standards and achieving long-term goals
  • Creating a connection that raises the level of motivation and morality in both the leader and the follower

What differentiates transformational leadership from transactional leadership according to Peter G. Northouse?

  • Transactional leadership aims to create a connection that raises the level of motivation and morality in both the leader and the follower
  • Transactional leadership involves a relationship where all parties do things for each other with the expectation of reciprocation
  • Transformational leadership focuses on understanding individual emotions, values, and ethics (correct)
  • Transformational leadership is about improving individual and company level performance through training, coaching, evaluation, and feedback

What is the difference between a transactional relationship and transformational leadership?

  • Transactional relationship involves parties doing things for each other with the expectation of reciprocation, while transformational leadership aims to understand individual emotions and values (correct)
  • Transactional relationship focuses on achieving long-term goals, while transformational leadership involves improving individual and company level performance
  • Transactional relationship is about developing Fire Officer Is and firefighters in activities beyond a single fire company, while transformational leadership is focused on understanding individual emotions, values, and ethics
  • Transactional relationship involves raising the level of motivation and morality in both the leader and the follower, while transformational leadership establishes standards and achieves long-term goals

What helpful concepts are introduced in the context of Fire Officer II's responsibilities?

<p>Functioning as a transformational rather than a transactional leader and applying the concepts of just culture (D)</p> Signup and view all the answers

What does a formal written reprimand represent?

<p>An official negative supervisory action at the lowest level of the progressive discipline process (A)</p> Signup and view all the answers

In cases where a written reprimand is considered a continuation of progressive discipline, what should it include?

<p>A list of previous offenses (D)</p> Signup and view all the answers

Who is often involved in preparing a formal written reprimand?

<p>Both the fire officer and a superior (A)</p> Signup and view all the answers

When can written reprimands be removed from the employee’s file in some jurisdictions?

<p>After 1 year (D)</p> Signup and view all the answers

What do personnel regulations usually provide in cases of willful misconduct?

<p>A list of behaviors that will lead to immediate negative discipline (A)</p> Signup and view all the answers

Who should review and approve the document before a formal written reprimand is issued to the fire fighter?

<p>The fire officer's supervisor (D)</p> Signup and view all the answers

What is the purpose of establishing annual goals for firefighters?

<p>To provide a focus beyond day-to-day activities and prepare for future promotional examinations (D)</p> Signup and view all the answers

What type of goals should firefighters identify according to the text?

<p>S.M.A.R.T. goals (C)</p> Signup and view all the answers

What is the purpose of maintaining an activity log or T-account for firefighters?

<p>To compile a record of each firefighter's work history throughout the evaluation period (A)</p> Signup and view all the answers

What is the purpose of a 'hot wash' review?

<p>To identify issues needing prompt attention and provide a detailed history for each member under supervision (C)</p> Signup and view all the answers

What is the purpose of informal work performance reviews with firefighters?

<p>To assist the firefighter in identifying situations or work conditions that impede progress (A)</p> Signup and view all the answers

What is a 'just culture' approach used for in high-performance organizations?

<p>To address behavior and performance issues by focusing on systems design and management of behavioral choices (D)</p> Signup and view all the answers

What type of feedback does the fire officer use to improve unacceptable performance or behavior?

<p>Informal work performance reviews (D)</p> Signup and view all the answers

What does the activity log help the fire officer to do?

<p>Compile an extemporaneous record of each firefighter's work history throughout the evaluation period (B)</p> Signup and view all the answers

What does a 'hot wash' review provide immediately after an incident?

<p>Detailed history for each member under supervision (C)</p> Signup and view all the answers

When should individual firefighter goals be consistent with the fire department mission, objectives, and goals?

<p>Always, without exception (B)</p> Signup and view all the answers

What are some examples of individual firefighter goals mentioned in the text?

<p>Attending art classes at the local community college, learning computer-aided design software, and being qualified as an aerial operator (B)</p> Signup and view all the answers

What is the focus of just culture?

<p>Evaluating individual behavioral choices (B)</p> Signup and view all the answers

When does evaluation of behavioral choices typically occur?

<p>After a high-profile incident or horrific outcome event (D)</p> Signup and view all the answers

What is the classification for behavioral choices that lead to knowingly causing harm?

<p>Purposely causing harm (B)</p> Signup and view all the answers

How is at-risk behavior defined in the context of just culture?

<p>A behavioral choice that increases risk without recognizing it (D)</p> Signup and view all the answers

What is the first step in correcting at-risk behavior according to the text?

<p>Understanding the thought process that leads up to the action (D)</p> Signup and view all the answers

In the context of just culture, what does human error encompass?

<p>Inadvertent actions such as slips or mistakes (C)</p> Signup and view all the answers

What makes an action fall into the informal work performance review in the fire department?

<p>Inadvertent actions leading to undesirable outcomes (B)</p> Signup and view all the answers

What is the significance of correcting at-risk behavior according to the text?

<p>It provides an informed opportunity to change a behavior (C)</p> Signup and view all the answers

What does knowingly causing harm require according to the text?

<p>'Immediate removal from the workplace' (C)</p> Signup and view all the answers

'Emergency services are regulated through federal and state administrative law' suggests that:

<p>'Regulations may carry significant penalties' (D)</p> Signup and view all the answers

In what scenario would a fire officer consult with a supervisor according to the text?

<p>To determine appropriate action for knowingly causing harm behaviors (A)</p> Signup and view all the answers

What is the impact of classifying human intention in just culture?

<p>Helps identify behavioral decisions that deviate from organizational values (C)</p> Signup and view all the answers

What is the defining characteristic of reckless behavior?

<p>Conscious disregard of a substantial and unjustified risk (C)</p> Signup and view all the answers

In the context of the text, which action demonstrates reckless behavior?

<p>Operating a chainsaw on the roof without SCBA during a structure fire (C)</p> Signup and view all the answers

What standard is used to determine whether a behavior is at-risk or reckless?

<p>Reasonable person standard (C)</p> Signup and view all the answers

What is the purpose of providing negative reinforcement for reckless behaviors?

<p>To discourage future reckless behaviors (C)</p> Signup and view all the answers

What should a subordinate be given if their job performance is likely to be evaluated below the level necessary to obtain a pay increase?

<p>Advance Notice of a Substandard Employee Evaluation (D)</p> Signup and view all the answers

In what situation might a work improvement plan be required?

<p>After missing work-task expectations (B)</p> Signup and view all the answers

What should be covered in a work improvement plan?

<p>Performance deficiencies and required improvements (B)</p> Signup and view all the answers

What happens if an employee's performance remains unsatisfactory at the end of the special evaluation period?

<p>No time-in-grade pay increase is issued (A)</p> Signup and view all the answers

What should a subordinate receive if their job performance is substandard and they are likely to be evaluated below the level necessary to obtain a pay increase?

<p>Advance Notice of a Substandard Employee Evaluation (D)</p> Signup and view all the answers

What is the defining characteristic of at-risk behavior?

<p>Following organizational policies and procedures (A)</p> Signup and view all the answers

What should a supervisor provide as soon as an issue arises, or at least 10 weeks before the annual evaluation is due?

<p>Advance Notice of a Substandard Employee Evaluation (B)</p> Signup and view all the answers

What does the 'reasonable person' standard describe?

<p>Actions that a similar person with the same background would take given the same situation (A)</p> Signup and view all the answers

What is the main difference between transactional and transformational leadership?

<p>Transactional leadership involves a linear and analog style of transactional relationship, while transformational leadership involves assessing followers' motives and treating them as full human beings. (B)</p> Signup and view all the answers

What is a key characteristic of inspirational motivation in transformational leadership?

<p>Encouraging teamwork and expressing confidence in followers' abilities. (B)</p> Signup and view all the answers

How does transformational leadership influence followers' commitment through idealized influence?

<p>By cultivating trust, respect, admiration, and commitment to the leader and the future of the organization. (C)</p> Signup and view all the answers

What distinguishes vague goals from clear, specific, and measurable goals in goal-setting?

<p>Vague goals do not give clear enough expectations for success, while clear goals are essential for motivation. (A)</p> Signup and view all the answers

How does individualized consideration contribute to transformational leadership?

<p>By applying individual consideration by listening to each follower’s needs and concerns. (A)</p> Signup and view all the answers

In what way does transformational leadership differ from transactional leadership in terms of building follower commitment?

<p>Transformational leadership involves building emotional commitment to a mission or goal, whereas transactional leadership focuses on achieving specific goals. (B)</p> Signup and view all the answers

What is the primary goal-setting application mentioned for firefighters?

<p>To reduce turnout time to less than 50 seconds. (A)</p> Signup and view all the answers

How does inspirational motivation contribute to building follower commitment in transformational leadership?

<p>By optimistically articulating a clear and appealing view of the future while expressing confidence and inspiring high standards of performance. (D)</p> Signup and view all the answers

How does transactional leadership differ from transformational leadership in terms of their roots?

<p>Transactional leadership has its roots in the treatment of factory workers at the start of the Industrial Revolution, while transformational leadership focuses on satisfying followers' needs. (A)</p> Signup and view all the answers

How does intellectual stimulation contribute to transformational leadership?

<p>By raising followers’ awareness of problems as well as developing their capability to solve such problems. (C)</p> Signup and view all the answers

What is one way in which transactional leaders build follower commitment?

<p>By providing rewards for satisfactory performance or negative responses for unsatisfactory performance. (C)</p> Signup and view all the answers

What is the primary focus of charismatic and visionary leadership in transformational leadership?

<p>Involving an exceptional form of influence that moves followers to accomplish more than what is usually expected of them. (B)</p> Signup and view all the answers

What is the purpose of the special evaluation period performance evaluation?

<p>To serve as a permanent record in the employee’s file (B)</p> Signup and view all the answers

What is the purpose of conducting informal reviews according to the text?

<p>To identify underperforming firefighters early (B)</p> Signup and view all the answers

What is the next logical step if an individual does not respond to positive efforts to correct a problem?

<p>Terminate the employment of the individual (D)</p> Signup and view all the answers

What is the ultimate goal of progressive negative discipline according to the text?

<p>To improve firefighter performance (D)</p> Signup and view all the answers

In what situation might it become necessary for an organization to terminate an employee?

<p>For refusing to improve after progressive negative discipline (D)</p> Signup and view all the answers

At what stage does negative discipline require the participation of higher levels of supervision?

<p>Termination (B)</p> Signup and view all the answers

When does a record of suspension remain permanently in the employee’s official file?

<p>After consulting with the fire chief (A)</p> Signup and view all the answers

Who usually issues the formal termination notice after consulting with the personnel office?

<p>The fire chief (A)</p> Signup and view all the answers

What is typically required before issuing formal negative discipline?

<p>Counseling the firefighter about poor performance (D)</p> Signup and view all the answers

What is usually required when a formal written reprimand is issued?

<p>A copy in the employee’s official file (A)</p> Signup and view all the answers

When does a reprimand expire according to the text?

<p>After a time period of no longer than 1 year (A)</p> Signup and view all the answers

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