CRM Chapter 9 + 10

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13 Questions

What type of training should be employed whenever sub-standard skills exist?

Refresher training

When should a proper debriefing of an incident take place?

Within a few hours of the incident

What is the difference between critiques and debriefs?

Critiques are instructor-led, while debriefs are group-oriented

What should be done if personnel cannot attend a debriefing?

An officer must make the effort to meet with the absentees to address issues and transfer knowledge gained from the official debrief

What is the goal of an instructor during a debriefing session?

To be a facilitator, a listener, and a guide

How do adults learn best during debriefing sessions?

By comparing and applying their previous experiences

What are many arguments during operational debriefings based on?

Tactics versus strategy of the incident

What is one of the Do's of Facilitation?

Facilitate the debriefing to achieve the objectives

What is one of the 'Don'ts of Facilitation'?

Present an analysis of the situation as a facilitator, if a FF can do it in his/her own words

What program did NASA develop for their CRM program?

"Spaceflight Resource Management" (SFRM)

What is the most difficult barrier to overcome in CRM implementation?

Psychological barriers

What is essential to the success of CRM?

Buy in at the command level

Which industry has looked at CRM according to the text?

Nuclear power plant industry

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