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CRM Chapter 9 + 10

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Questions and Answers

What type of training should be employed whenever sub-standard skills exist?

Advanced training
Refresher training (correct)
Annual training
Specialized training

When should a proper debriefing of an incident take place?

Within a few hours of the incident (correct)
Within a month of the incident
Within a day of the incident
Within a week of the incident

What is the difference between critiques and debriefs?

Debriefs have a negative connotation, while critiques do not
Critiques are group-oriented, while debriefs are instructor-led
Critiques are more valuable than debriefs
Critiques are instructor-led, while debriefs are group-oriented (correct)

What should be done if personnel cannot attend a debriefing?

An officer must make the effort to meet with the absentees to address issues and transfer knowledge gained from the official debrief (B) Signup and view all the answers

What is the goal of an instructor during a debriefing session?

To be a facilitator, a listener, and a guide (D) Signup and view all the answers

How do adults learn best during debriefing sessions?

By comparing and applying their previous experiences (A) Signup and view all the answers

What are many arguments during operational debriefings based on?

Tactics versus strategy of the incident (C) Signup and view all the answers

What is one of the Do's of Facilitation?

Facilitate the debriefing to achieve the objectives (D) Signup and view all the answers

What is one of the 'Don'ts of Facilitation'?

Present an analysis of the situation as a facilitator, if a FF can do it in his/her own words (A) Signup and view all the answers

What program did NASA develop for their CRM program?

"Spaceflight Resource Management" (SFRM) (D) Signup and view all the answers

What is the most difficult barrier to overcome in CRM implementation?

Psychological barriers (B) Signup and view all the answers

What is essential to the success of CRM?

Buy in at the command level (C) Signup and view all the answers

Which industry has looked at CRM according to the text?

Nuclear power plant industry (B) Signup and view all the answers