Podcast
Questions and Answers
What is the purpose of the policy mentioned in the text on Grievance procedures?
What is the purpose of the policy mentioned in the text on Grievance procedures?
- To establish rules for promotion within the department
- To direct personnel on filing a grievance (correct)
- To outline the steps for applying for leave
- To define the dress code for Fire Rescue personnel
Where will documentation related to disciplinary actions be maintained?
Where will documentation related to disciplinary actions be maintained?
- In the employee’s personnel file (correct)
- In the employee's personal diary
- In the HR department's common files
- In a separate file cabinet within the office
What is considered part of management rights concerning disciplinary actions against collective bargaining unit personnel?
What is considered part of management rights concerning disciplinary actions against collective bargaining unit personnel?
- Allowing unlimited paid time off
- Providing free meals to employees
- Taking disciplinary action for proper cause (correct)
- Organizing team-building events
Where can career personnel find information about their right to appeal suspension or discharge?
Where can career personnel find information about their right to appeal suspension or discharge?
What will be considered just cause by the Department and the Board of County Commissioners?
What will be considered just cause by the Department and the Board of County Commissioners?
What should career personnel do first if they want to appeal a decision according to the text?
What should career personnel do first if they want to appeal a decision according to the text?
What is the purpose of the grievance/appeal policy established in the County Administrative Code?
What is the purpose of the grievance/appeal policy established in the County Administrative Code?
Which employees are excluded from using the grievance/appeal procedure outlined in the policy?
Which employees are excluded from using the grievance/appeal procedure outlined in the policy?
What is the first step an employee must take when filing a grievance or appeal?
What is the first step an employee must take when filing a grievance or appeal?
What is the time frame for the Fire Rescue Chief to schedule and conduct a meeting with the employee if the employee appeals to Level One?
What is the time frame for the Fire Rescue Chief to schedule and conduct a meeting with the employee if the employee appeals to Level One?
What is the time frame for the Assistant County Administrator or designee to conduct a meeting with the employee if the employee appeals to Level Two?
What is the time frame for the Assistant County Administrator or designee to conduct a meeting with the employee if the employee appeals to Level Two?
What is the time frame for the employee to appeal to Level Three after receiving the Assistant County Administrator or designee's response?
What is the time frame for the employee to appeal to Level Three after receiving the Assistant County Administrator or designee's response?
What is the purpose of the meetings encouraged between the parties involved at each level of the grievance/appeal process?
What is the purpose of the meetings encouraged between the parties involved at each level of the grievance/appeal process?
What is the stated intent and desire of the County regarding employee concerns?
What is the stated intent and desire of the County regarding employee concerns?
What is the purpose of the Prohibition of Unlawful Harassment policy mentioned in the grievance/appeal policy?
What is the purpose of the Prohibition of Unlawful Harassment policy mentioned in the grievance/appeal policy?
What is the stated purpose of the three levels of review established in the grievance/appeal policy?
What is the stated purpose of the three levels of review established in the grievance/appeal policy?
What does the Safe Haven law in Florida allow parents to do?
What does the Safe Haven law in Florida allow parents to do?
Which facilities can accept custody of a surrendered newborn under the Safe Haven law in Florida?
Which facilities can accept custody of a surrendered newborn under the Safe Haven law in Florida?
How old does a newborn infant need to be according to Florida Statute 383.50(1) to be abandoned under the Safe Haven law?
How old does a newborn infant need to be according to Florida Statute 383.50(1) to be abandoned under the Safe Haven law?
What is the responsibility of personnel upon accepting physical custody of a surrendered newborn?
What is the responsibility of personnel upon accepting physical custody of a surrendered newborn?
What information do personnel need to ask for after taking custody of a surrendered newborn?
What information do personnel need to ask for after taking custody of a surrendered newborn?
Where should personnel transport a surrendered newborn after accepting physical custody?
Where should personnel transport a surrendered newborn after accepting physical custody?
What is the purpose of the meeting conducted by the County Administrator or their designee?
What is the purpose of the meeting conducted by the County Administrator or their designee?
What is the consequence of an untimely appeal or request for a hearing?
What is the consequence of an untimely appeal or request for a hearing?
Which employees are not eligible to use the appeals procedure outlined in the text?
Which employees are not eligible to use the appeals procedure outlined in the text?
What is the purpose of the St. Johns County Fire Rescue's procedure regarding visitors to their facilities?
What is the purpose of the St. Johns County Fire Rescue's procedure regarding visitors to their facilities?
If an employee is dissatisfied with a decision or action of an individual in another department, what should they do?
If an employee is dissatisfied with a decision or action of an individual in another department, what should they do?
What is the role of the Personnel Services Department in the appeals process?
What is the role of the Personnel Services Department in the appeals process?
What is the purpose of extending the time limits prescribed for the appeals process?
What is the purpose of extending the time limits prescribed for the appeals process?
What is the County's practice regarding the participation of court reporters or attorneys in the appeals process?
What is the County's practice regarding the participation of court reporters or attorneys in the appeals process?
What is the purpose of maintaining records, notes, correspondence, decisions, and actions pertaining to the complaint?
What is the purpose of maintaining records, notes, correspondence, decisions, and actions pertaining to the complaint?
What does the text state regarding an employee's right to representation during discussions with the County Administrator?
What does the text state regarding an employee's right to representation during discussions with the County Administrator?
When should Fire Rescue Communications be contacted?
When should Fire Rescue Communications be contacted?
Which of the following information is NOT required on the visitor's log at Fire Rescue facilities?
Which of the following information is NOT required on the visitor's log at Fire Rescue facilities?
What should be done if a visitor states they are trying to obtain public records?
What should be done if a visitor states they are trying to obtain public records?
When taking a complaint from a visitor, what information should be forwarded to the appropriate Battalion Chief?
When taking a complaint from a visitor, what information should be forwarded to the appropriate Battalion Chief?
What is the procedure for taking a proper blood pressure reading?
What is the procedure for taking a proper blood pressure reading?
When should a person be considered a patient requiring further medical attention after a blood pressure reading?
When should a person be considered a patient requiring further medical attention after a blood pressure reading?
What is considered a hypertensive emergency according to the St. Johns County Fire Rescue Medical SOPs?
What is considered a hypertensive emergency according to the St. Johns County Fire Rescue Medical SOPs?
What should be done if an individual's blood pressure falls outside normal limits but does not meet the definition of a hypertensive emergency?
What should be done if an individual's blood pressure falls outside normal limits but does not meet the definition of a hypertensive emergency?
What should personnel do if someone is suffering a hypertensive emergency and/or associated medical complaint?
What should personnel do if someone is suffering a hypertensive emergency and/or associated medical complaint?
Study Notes
Grievance and Appeal Procedure
- The County has a procedure in place to ensure fair treatment of employees and to address concerns and disputes in an efficient and equitable manner.
- This procedure does not apply to new employees serving their initial probation, personnel under a collective bargaining agreement, and temporary employees or auxiliary personnel.
- Employees who have concerns regarding discrimination or harassment should follow the procedure explained in the Prohibition of Unlawful Harassment policy.
Levels of Review
- There are three levels of review established to address employee concerns:
- Level One: Employee discusses concerns with immediate supervisor within 5 working days of the occurrence.
- Level Two: Employee appeals to the Fire Rescue Chief, submitting concerns in writing, and meeting with the Chief within 5 working days.
- Level Three: Employee appeals to the Assistant County Administrator, submitting all previous documents and new comments, and meeting with the Administrator within 10 working days.
Safe Haven Law
- The Safe Haven Law allows parents to anonymously leave their unharmed newborns (not more than a week old) at any safe haven facility without fear of prosecution.
- Facilities that can accept custody of a newborn include hospitals, emergency medical service stations, and fire stations.
- Personnel will provide emergency medical services, ask for basic health information, and transport the newborn to the nearest hospital.
General Provisions
- There will be no retaliation against an employee for utilizing this procedure.
- Employees at Department Director level and collective bargaining employees are not eligible to use this procedure.
- The County Administrator's decision is final and no further appeals are available through the County.
Visitors to Fire Rescue Facilities
- Visitors will be greeted and asked of their intentions or needs.
- Suspicious guests or circumstances will be reported to a station officer.
- Visitors will be required to provide basic information on the visitor log, except for County employees, contracted vendors, and family visits.
Blood Pressure Checks
- Blood pressure checks will be taken and recorded on a Blood Pressure Reporting Card.
- The individual's name, date of service, and blood pressure reading will be recorded.
- Normal blood pressure is generally defined as 90/60 to 140/90 mmHg.
- Abnormal readings or symptoms will prompt further medical attention.
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Description
Test your knowledge of the standard methods and processes for filing a grievance in the Fire Rescue department. Learn about disciplinary procedures and actions in compliance with St. Johns County policy. Understand the documentation procedures for tracking purposes.
