Fire Department General Callback SOP

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Questions and Answers

According to the document, what is the primary purpose of the General Callback policy?

To establish a standardized procedure for responding to hazardous materials incidents.

To ensure adequate coverage during times of insufficient manpower. (correct)

To provide additional training opportunities for firefighters.

To improve communication protocols within the department.

Who is responsible for requesting a general callback for a specific station or all stations?

The NWCD.

The Incident Commander or 610. (correct)

The Fire Chief.

The Shift Commander.

What is the role of NWCD in the General Callback procedure?

To assign personnel to specific stations.

To determine the number of personnel required for a callback.

To initiate a general callback based on the Incident Commander's request. (correct)

To provide training on callback procedures.

How do personnel who receive a callback text message determine if a response is necessary?

By contacting the Shift Commander or 610. Signup and view all the answers

What is the procedure for personnel who are required to respond to a general callback?

They should contact the Shift Commander or 610, then report to their station to retrieve equipment. Signup and view all the answers

What is the specific document that outlines the General Callback procedure?

Standard Operating Guidelines (SOG) 016. Signup and view all the answers

What is the frequency of the review for this SOG?

Every 4 years. Signup and view all the answers

What is the expected behavior of personnel responding to a general callback regarding traffic regulations?

They should strictly adhere to all traffic laws, including speed limits and stop signs. Signup and view all the answers

What is one of the primary tasks of callback personnel during an emergency?

Assist mutual aid change of quarter’s companies at each station Signup and view all the answers

In a SCUBA or TRS emergency, who requests the activation of additional certified personnel?

The Incident Commander Signup and view all the answers

When is a group callback for Haz-Mat Technicians activated?

During a Level 2 Haz-Mat emergency Signup and view all the answers

Who can request the presence of a fire investigator at the scene of a fire?

The Incident Commander, NWCD, or 610 Signup and view all the answers

What uniform requirement is specified for personnel responding to a callback?

They are to wear their normal work uniform or change into it upon arrival Signup and view all the answers

What is the role of the NWCD in specific callbacks during emergencies?

To initiate general callbacks for certified personnel as requested by the Incident Commander Signup and view all the answers

How often should the list of Haz-Mat Technicians be updated?

Semi-annually or as the need arises Signup and view all the answers

Which of the following tasks is NOT typically assigned to callback personnel?

Conduct training sessions for new recruits Signup and view all the answers

Study Notes

General Callback Guidelines

The purpose of these guidelines is to provide emergency coverage in the Village of Hoffman Estates during times of insufficient manpower.

Policy

All personnel responding to a callback must follow applicable state laws regarding vehicle operation.
Traffic control systems, stop signs, and speed limits must be obeyed in personal vehicles.

Procedure

A General Callback situation is initiated by the Incident Commander or 610, who requests NWCD to send a callback message to specific stations or all stations.
The number of personnel needed for callback is determined by the Incident Commander or 610.
Personnel receiving the callback message must contact the Shift Commander or 610 to verify if a response is necessary.
If a response is needed, personnel must report to their assigned station, pickup their protective equipment and normal work uniform, and communicate with the Shift Commander or 610 for assignments.

Callback Assignments

Callback personnel may be assigned to:
- Assist mutual aid change of quarter’s companies at each station.
- Bring specific equipment or apparatus to the emergency scene.
- Place additional reserve apparatus in service if available.

Specialized Callbacks

For SCUBA and TRS emergencies:
- The Incident Commander may request additional certified personnel through NWCD.
For Haz-Mat emergencies:
- The Incident Commander may request additional certified personnel through NWCD.
- For Level 2 Haz-Mat emergencies, NWCD shall activate a group callback for all Haz-Mat Technicians.
For fire investigation:
- The Incident Commander may request a fire investigator to respond to the scene for cause and origin determination.

Uniform and Equipment

All personnel reporting to a callback must be attired in their normal work uniform or change into it upon arriving at their assigned station prior to becoming available for callback duty.

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Description

This quiz assesses the Standard Operating Guidelines for general callback procedures in the Hoffman Estates Fire Department, compliant with NIMS standards.