Podcast
Questions and Answers
What should you do if the elevator does not reset?
What should you do if the elevator does not reset?
- Attempt to reset the elevator again.
- Inform the security team to handle it.
- Call the property manager immediately. (correct)
- Wait for a manual reset to occur.
Which information is NOT required in the incident report?
Which information is NOT required in the incident report?
- Build's exterior color. (correct)
- The cause of the alarm.
- Fire Department Captain Name.
- Time the fire panel was reset.
What must be included in the interaction with GUARDTEK?
What must be included in the interaction with GUARDTEK?
- Name of the Fire Captain.
- Time of the alarm.
- Location of the building.
- System ID number. (correct)
What is the first step to take after the Fire Department has cleared the alarm?
What is the first step to take after the Fire Department has cleared the alarm?
Which of the following details should NOT be recorded during the exterior patrol?
Which of the following details should NOT be recorded during the exterior patrol?
What is the first step to take in the fire alarm procedure?
What is the first step to take in the fire alarm procedure?
Which action should ideally not be taken until a fire official has given 'ALL CLEAR'?
Which action should ideally not be taken until a fire official has given 'ALL CLEAR'?
What is the purpose of pressing the Acknowledge Button?
What is the purpose of pressing the Acknowledge Button?
During the announcement, what should you do while speaking into the microphone?
During the announcement, what should you do while speaking into the microphone?
What should you do after making the first announcement about the fire alarm?
What should you do after making the first announcement about the fire alarm?
What should be retrieved from the Fire Safety Box (FSB) to prepare for the fire department?
What should be retrieved from the Fire Safety Box (FSB) to prepare for the fire department?
How should the elevators be recalled during a fire alarm if they do not come to the ground floor automatically?
How should the elevators be recalled during a fire alarm if they do not come to the ground floor automatically?
What should be ensured regarding fire routes during a fire alarm situation?
What should be ensured regarding fire routes during a fire alarm situation?
What is the first action that must be taken when a fire alarm is triggered?
What is the first action that must be taken when a fire alarm is triggered?
When is it appropriate to reset the fire alarm system?
When is it appropriate to reset the fire alarm system?
What information must be documented before silencing the fire alarm?
What information must be documented before silencing the fire alarm?
What should be included in the third announcement after receiving the 'all clear'?
What should be included in the third announcement after receiving the 'all clear'?
Which item must be handed over to the fire department upon their arrival?
Which item must be handed over to the fire department upon their arrival?
What is the first action in resetting the elevators after a fire alarm?
What is the first action in resetting the elevators after a fire alarm?
How should the second announcement be made when the Fire Department arrives?
How should the second announcement be made when the Fire Department arrives?
What should be done after confirming that the elevators are functioning properly?
What should be done after confirming that the elevators are functioning properly?
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Study Notes
Fire Alarm Procedure: Initial Actions
- Check the CACF room: Photograph or video record the fire panel, noting the alarm source.
- Acknowledge alarm: Press the acknowledge button to silence the beeping. Do not press silence or system reset without fire official clearance.
- First announcement (PA system): Announce the fire alarm, stating that the fire services have been notified. Repeat the announcement twice. Speak slowly and clearly, maintaining distance from the microphone.
Fire Alarm Procedure: Fire Department Arrival
- Prepare for the fire department: Prop open main entrance doors. Retrieve keys (firefighter keys, elevator keys, master fob, fire safety plan) from the Fire Safety Box (FSB) near the South entrance of the lobby. Manually recall elevators if necessary using the Elevator Recall Device. Ensure fire routes are clear. Evacuate the lobby. Wait for the fire department.
- Second announcement (PA system): Announce the fire department's arrival and ongoing investigation. Repeat twice.
Fire Alarm Procedure: Post Fire Department Arrival
- Assist the fire department: Provide keys and items from the FSB. Follow instructions and assist as needed.
- All-clear: Once the "all clear" is given by the fire department, record the fire official's badge number, name, and time. Then press the "SYSTEM RESET" button on the fire panel.
- Third announcement (PA system): Announce the "all clear" from the fire department and the restoration of normal operations. Repeat twice.
Fire Alarm Procedure: Resetting and Reporting
- Reset elevators: Use the Elevator Key FEO K1 to switch the Elevator Recall Device to "RESET", then "OFF". Verify elevator function. Contact property manager if reset fails.
- Patrol and inform: Patrol the building exterior, ensuring doors are secure. Contact GUARDTEK (416-736-7203, System ID: 812-787), recording operator information. Inform the property manager and site supervisor.
- Incident report: Document the time of alarm, location, type, fire department arrival time, truck number, captain's name, alarm cause, "all clear" time and responsible official, reset times, equipment used, any damage, fire department departure time, patrol times, GUARDTEK contact details, and property manager notification time.
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