F&B Operations Management
30 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which of the following is a challenge of restaurant operations?

  • Financial rewards
  • Long hours (correct)
  • Opportunity to express yourself
  • Working when other people are not working

    • What is the failure rate for restaurants during the first year of operation?

  • 26% (correct)
  • 14%
  • 59%
  • 19%

    • Which of the following is a reason for restaurant failure?

  • Lack of Operational Management traits/skills (correct)
  • Excessive fatigue
  • Proper Human Resource Management
  • Recruiting/Training

    • What is one of the ways to recruit new employees in a restaurant?

    <p>Seeking referrals</p> Signup and view all the answers

    What are restaurant operations?

    <p>Various activities carried out in a restaurant to run the business</p> Signup and view all the answers

    What is one of the reasons to go into the restaurant business?

    <p>Love of a changing work environment</p> Signup and view all the answers

    Which area of a restaurant is responsible for assuring guest satisfaction?

    <p>The front-of-the-house</p> Signup and view all the answers

    What is the primary responsibility of the back-of-the-house in a restaurant?

    <p>Preparing quality food</p> Signup and view all the answers

    Which staff member is responsible for maintaining the parking lot and flower gardens in good order?

    <p>Greeters</p> Signup and view all the answers

    What is the role of the office in a restaurant?

    <p>Planning and management</p> Signup and view all the answers

    Which area of a restaurant is referred to as the 'marketplace' portion?

    <p>The front-of-the-house</p> Signup and view all the answers

    Which staff member is responsible for coordinating efforts with the back-of-the-house in placing accurate orders and picking them up in a timely manner?

    <p>FOH servers</p> Signup and view all the answers

    Which of the following is NOT a defining trait of a Fast Casual restaurant?

    <p>Upscale décor</p> Signup and view all the answers

    What type of restaurant is Shake Shack?

    <p>Fast Casual</p> Signup and view all the answers

    Which of the following is a defining factor of Casual restaurants?

    <p>Signature food items</p> Signup and view all the answers

    What is a characteristic of Fine Dining restaurants?

    <p>Expensive and leisurely cuisine and service</p> Signup and view all the answers

    Which of the following is NOT a characteristic of Fast Casual restaurants?

    <p>Expensive ingredients</p> Signup and view all the answers

    What type of restaurant has a simple menu and service designed to appeal to families?

    <p>Casual</p> Signup and view all the answers

    Which of the following is NOT a responsibility of the Food and Beverage Manager?

    <p>Authorize payment on vendor invoices</p> Signup and view all the answers

    What is one of the responsibilities of the Food and Beverage Manager in the category of Orientation and Training?

    <p>Conduct on-site orientation for new employees</p> Signup and view all the answers

    Which of the following is a responsibility of the Food and Beverage Manager in the category of Supervision and Employee Development?

    <p>Develop and deliver incentive for above-satisfactory performance of employees</p> Signup and view all the answers

    What is one of the responsibilities of the Food and Beverage Manager in the category of Financial Management - Accounting?

    <p>Authorize payment on vendor invoices</p> Signup and view all the answers

    Which of the following is NOT a responsibility of the Food and Beverage Manager in the category of Controlling and Forecasting?

    <p>Conduct routine maintenance checks on facility and equipment</p> Signup and view all the answers

    What is one of the responsibilities of the Food and Beverage Manager in the category of Strong Focus on Service?

    <p>Greet and seat familiar customers by name</p> Signup and view all the answers

    Which of the following is an advantage of independent restaurants?

    <p>Ability to do their own thing in terms of concept development, menus, and decor</p> Signup and view all the answers

    What are the advantages of chain restaurants over independent restaurants?

    <p>Recognition in the marketplace</p> Signup and view all the answers

    What are the disadvantages of chain restaurants?

    <p>All of the above</p> Signup and view all the answers

    What is the difference between chains and franchises?

    <p>Chains are owned by corporations and do not sell the rights to use their brand name and proprietary systems</p> Signup and view all the answers

    What are the advantages of franchised restaurants?

    <p>All of the above</p> Signup and view all the answers

    What are the financial requirements to open a Tim Hortons franchise?

    <p>$1,000,000 in net worth and $500,000 in unencumbered funds</p> Signup and view all the answers

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser