F&B Operations Management

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Which of the following is a challenge of restaurant operations?

Financial rewards

Long hours (correct)

Opportunity to express yourself

Working when other people are not working

What is the failure rate for restaurants during the first year of operation?

26% (correct)

14%

59%

19%

Which of the following is a reason for restaurant failure?

Lack of Operational Management traits/skills (correct)

Excessive fatigue

Proper Human Resource Management

Recruiting/Training

What is one of the ways to recruit new employees in a restaurant?

Seeking referrals Signup and view all the answers

What are restaurant operations?

Various activities carried out in a restaurant to run the business Signup and view all the answers

What is one of the reasons to go into the restaurant business?

Love of a changing work environment Signup and view all the answers

Which area of a restaurant is responsible for assuring guest satisfaction?

The front-of-the-house Signup and view all the answers

What is the primary responsibility of the back-of-the-house in a restaurant?

Preparing quality food Signup and view all the answers

Which staff member is responsible for maintaining the parking lot and flower gardens in good order?

Greeters Signup and view all the answers

What is the role of the office in a restaurant?

Planning and management Signup and view all the answers

Which area of a restaurant is referred to as the 'marketplace' portion?

The front-of-the-house Signup and view all the answers

Which staff member is responsible for coordinating efforts with the back-of-the-house in placing accurate orders and picking them up in a timely manner?

FOH servers Signup and view all the answers

Which of the following is NOT a defining trait of a Fast Casual restaurant?

Upscale décor Signup and view all the answers

What type of restaurant is Shake Shack?

Fast Casual Signup and view all the answers

Which of the following is a defining factor of Casual restaurants?

Signature food items Signup and view all the answers

What is a characteristic of Fine Dining restaurants?

Expensive and leisurely cuisine and service Signup and view all the answers

Which of the following is NOT a characteristic of Fast Casual restaurants?

Expensive ingredients Signup and view all the answers

What type of restaurant has a simple menu and service designed to appeal to families?

Casual Signup and view all the answers

Which of the following is NOT a responsibility of the Food and Beverage Manager?

Authorize payment on vendor invoices Signup and view all the answers

What is one of the responsibilities of the Food and Beverage Manager in the category of Orientation and Training?

Conduct on-site orientation for new employees Signup and view all the answers

Which of the following is a responsibility of the Food and Beverage Manager in the category of Supervision and Employee Development?

Develop and deliver incentive for above-satisfactory performance of employees Signup and view all the answers

What is one of the responsibilities of the Food and Beverage Manager in the category of Financial Management - Accounting?

Authorize payment on vendor invoices Signup and view all the answers

Which of the following is NOT a responsibility of the Food and Beverage Manager in the category of Controlling and Forecasting?

Conduct routine maintenance checks on facility and equipment Signup and view all the answers

What is one of the responsibilities of the Food and Beverage Manager in the category of Strong Focus on Service?

Greet and seat familiar customers by name Signup and view all the answers

Which of the following is an advantage of independent restaurants?

Ability to do their own thing in terms of concept development, menus, and decor Signup and view all the answers

What are the advantages of chain restaurants over independent restaurants?

Recognition in the marketplace Signup and view all the answers

What are the disadvantages of chain restaurants?

All of the above Signup and view all the answers

What is the difference between chains and franchises?

Chains are owned by corporations and do not sell the rights to use their brand name and proprietary systems Signup and view all the answers

What are the advantages of franchised restaurants?

All of the above Signup and view all the answers

What are the financial requirements to open a Tim Hortons franchise?

$1,000,000 in net worth and $500,000 in unencumbered funds Signup and view all the answers

F&B Operations Management

Podcast Beta

Questions and Answers

Which of the following is a challenge of restaurant operations?

What is the failure rate for restaurants during the first year of operation?

Which of the following is a reason for restaurant failure?

What is one of the ways to recruit new employees in a restaurant?

What are restaurant operations?

What is one of the reasons to go into the restaurant business?

Which area of a restaurant is responsible for assuring guest satisfaction?

What is the primary responsibility of the back-of-the-house in a restaurant?

Which staff member is responsible for maintaining the parking lot and flower gardens in good order?

What is the role of the office in a restaurant?

Which area of a restaurant is referred to as the 'marketplace' portion?

Which staff member is responsible for coordinating efforts with the back-of-the-house in placing accurate orders and picking them up in a timely manner?

Which of the following is NOT a defining trait of a Fast Casual restaurant?

What type of restaurant is Shake Shack?

Which of the following is a defining factor of Casual restaurants?

What is a characteristic of Fine Dining restaurants?

Which of the following is NOT a characteristic of Fast Casual restaurants?

What type of restaurant has a simple menu and service designed to appeal to families?

Which of the following is NOT a responsibility of the Food and Beverage Manager?

What is one of the responsibilities of the Food and Beverage Manager in the category of Orientation and Training?

Which of the following is a responsibility of the Food and Beverage Manager in the category of Supervision and Employee Development?

What is one of the responsibilities of the Food and Beverage Manager in the category of Financial Management - Accounting?

Which of the following is NOT a responsibility of the Food and Beverage Manager in the category of Controlling and Forecasting?

What is one of the responsibilities of the Food and Beverage Manager in the category of Strong Focus on Service?

Which of the following is an advantage of independent restaurants?

What are the advantages of chain restaurants over independent restaurants?

What are the disadvantages of chain restaurants?

What is the difference between chains and franchises?

What are the advantages of franchised restaurants?

What are the financial requirements to open a Tim Hortons franchise?

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F&amp;B Operations Management

Podcast Beta

Questions and Answers

Which of the following is a challenge of restaurant operations?

What is the failure rate for restaurants during the first year of operation?

Which of the following is a reason for restaurant failure?

What is one of the ways to recruit new employees in a restaurant?

What are restaurant operations?

What is one of the reasons to go into the restaurant business?

Which area of a restaurant is responsible for assuring guest satisfaction?

What is the primary responsibility of the back-of-the-house in a restaurant?

Which staff member is responsible for maintaining the parking lot and flower gardens in good order?

What is the role of the office in a restaurant?

Which area of a restaurant is referred to as the 'marketplace' portion?

Which staff member is responsible for coordinating efforts with the back-of-the-house in placing accurate orders and picking them up in a timely manner?

Which of the following is NOT a defining trait of a Fast Casual restaurant?

What type of restaurant is Shake Shack?

Which of the following is a defining factor of Casual restaurants?

What is a characteristic of Fine Dining restaurants?

Which of the following is NOT a characteristic of Fast Casual restaurants?

What type of restaurant has a simple menu and service designed to appeal to families?

Which of the following is NOT a responsibility of the Food and Beverage Manager?

What is one of the responsibilities of the Food and Beverage Manager in the category of Orientation and Training?

Which of the following is a responsibility of the Food and Beverage Manager in the category of Supervision and Employee Development?

What is one of the responsibilities of the Food and Beverage Manager in the category of Financial Management - Accounting?

Which of the following is NOT a responsibility of the Food and Beverage Manager in the category of Controlling and Forecasting?

What is one of the responsibilities of the Food and Beverage Manager in the category of Strong Focus on Service?

Which of the following is an advantage of independent restaurants?

What are the advantages of chain restaurants over independent restaurants?

What are the disadvantages of chain restaurants?

What is the difference between chains and franchises?

What are the advantages of franchised restaurants?

What are the financial requirements to open a Tim Hortons franchise?

More Quizzes Like This

Furniture Design Operations Management Lecture 1

(2013) BB2-BB8 Operations and Supply Chain Management Quiz

Key Performance Indicators in Operations Management Quiz

Global Operations and Supply Chain Management Quiz

F&B Operations Management