Podcast
Questions and Answers
Which of the following is a challenge of restaurant operations?
Which of the following is a challenge of restaurant operations?
- Financial rewards
- Long hours (correct)
- Opportunity to express yourself
- Working when other people are not working
What is the failure rate for restaurants during the first year of operation?
What is the failure rate for restaurants during the first year of operation?
- 26% (correct)
- 14%
- 59%
- 19%
Which of the following is a reason for restaurant failure?
Which of the following is a reason for restaurant failure?
- Lack of Operational Management traits/skills (correct)
- Excessive fatigue
- Proper Human Resource Management
- Recruiting/Training
What is one of the ways to recruit new employees in a restaurant?
What is one of the ways to recruit new employees in a restaurant?
What are restaurant operations?
What are restaurant operations?
What is one of the reasons to go into the restaurant business?
What is one of the reasons to go into the restaurant business?
Which area of a restaurant is responsible for assuring guest satisfaction?
Which area of a restaurant is responsible for assuring guest satisfaction?
What is the primary responsibility of the back-of-the-house in a restaurant?
What is the primary responsibility of the back-of-the-house in a restaurant?
Which staff member is responsible for maintaining the parking lot and flower gardens in good order?
Which staff member is responsible for maintaining the parking lot and flower gardens in good order?
What is the role of the office in a restaurant?
What is the role of the office in a restaurant?
Which area of a restaurant is referred to as the 'marketplace' portion?
Which area of a restaurant is referred to as the 'marketplace' portion?
Which staff member is responsible for coordinating efforts with the back-of-the-house in placing accurate orders and picking them up in a timely manner?
Which staff member is responsible for coordinating efforts with the back-of-the-house in placing accurate orders and picking them up in a timely manner?
Which of the following is NOT a defining trait of a Fast Casual restaurant?
Which of the following is NOT a defining trait of a Fast Casual restaurant?
What type of restaurant is Shake Shack?
What type of restaurant is Shake Shack?
Which of the following is a defining factor of Casual restaurants?
Which of the following is a defining factor of Casual restaurants?
What is a characteristic of Fine Dining restaurants?
What is a characteristic of Fine Dining restaurants?
Which of the following is NOT a characteristic of Fast Casual restaurants?
Which of the following is NOT a characteristic of Fast Casual restaurants?
What type of restaurant has a simple menu and service designed to appeal to families?
What type of restaurant has a simple menu and service designed to appeal to families?
Which of the following is NOT a responsibility of the Food and Beverage Manager?
Which of the following is NOT a responsibility of the Food and Beverage Manager?
What is one of the responsibilities of the Food and Beverage Manager in the category of Orientation and Training?
What is one of the responsibilities of the Food and Beverage Manager in the category of Orientation and Training?
Which of the following is a responsibility of the Food and Beverage Manager in the category of Supervision and Employee Development?
Which of the following is a responsibility of the Food and Beverage Manager in the category of Supervision and Employee Development?
What is one of the responsibilities of the Food and Beverage Manager in the category of Financial Management - Accounting?
What is one of the responsibilities of the Food and Beverage Manager in the category of Financial Management - Accounting?
Which of the following is NOT a responsibility of the Food and Beverage Manager in the category of Controlling and Forecasting?
Which of the following is NOT a responsibility of the Food and Beverage Manager in the category of Controlling and Forecasting?
What is one of the responsibilities of the Food and Beverage Manager in the category of Strong Focus on Service?
What is one of the responsibilities of the Food and Beverage Manager in the category of Strong Focus on Service?
Which of the following is an advantage of independent restaurants?
Which of the following is an advantage of independent restaurants?
What are the advantages of chain restaurants over independent restaurants?
What are the advantages of chain restaurants over independent restaurants?
What are the disadvantages of chain restaurants?
What are the disadvantages of chain restaurants?
What is the difference between chains and franchises?
What is the difference between chains and franchises?
What are the advantages of franchised restaurants?
What are the advantages of franchised restaurants?
What are the financial requirements to open a Tim Hortons franchise?
What are the financial requirements to open a Tim Hortons franchise?
