Fayette County 911 Training Manual Quiz
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Questions and Answers

When a responder requests a wrecker, what information should be added to the call?

  • The make and model of the vehicle
  • The color and location of the vehicle
  • The type of vehicle and the location
  • The type of vehicle, color, and location (correct)

    • Fire tones are sounded three times, with each tone separated by 4 minutes.

    True

    What is the primary role of the fire department at a Motor Vehicle Accident (MVA)?

    Traffic control and scene safety for LEO and EMS

    In the event the OIC advises to cancel units responding from other departments, you are to set off the proper tones on one ______ only.

    <p>tower</p> Signup and view all the answers

    Match the following conditions to the appropriate response agency:

    <p>Airbag deployment = Fire department Fluid leakage = Fire department T-bone collision = Fire department Ejection = Fire department Smoke or steam = Fire department Rollover = Fire department Pedestrian = Fire department Reported injuries = Fire department Head on collision = Fire department Entrapment = Fire department Multi-car high speed collision = Fire department Motorcycle = Fire department Vehicles still in the roadway = Fire department No injuries, no one in or around the vehicle, and no entrapment = Law enforcement</p> Signup and view all the answers

    Law enforcement or EMS personnel can cancel the fire department's response to a fire.

    <p>False</p> Signup and view all the answers

    What is the minimum number of ambulances dispatched to a structure fire?

    <p>One</p> Signup and view all the answers

    Why should the fire department be toned first during an MVA?

    <p>To control traffic and ensure scene safety</p> Signup and view all the answers

    What type of training is required for recertification every 2 years for CPR?

    <p>8 hours in house</p> Signup and view all the answers

    TEXTY is capable of providing the location of a person through text messages.

    <p>True</p> Signup and view all the answers

    What is the purpose of the Regroup system?

    <p>To inform the community of valuable information such as road closures and severe weather.</p> Signup and view all the answers

    APCO PST1 is a __-week course that can be taken online.

    <p>6</p> Signup and view all the answers

    Match the following FEMA Independent Study courses with their duration:

    <p>Introduction to Incident Command System = 2 hours Basic Incident Command System for Initial Response = 4 hours National Response Framework, an Introduction = 3 hours Telecommunicators Emergency Response Task Force = 3 hours</p> Signup and view all the answers

    Which of the following is NOT a course offered for recertification online every 2 years?

    <p>WEAPONS</p> Signup and view all the answers

    Emergency Medical Dispatch (APCO EMD) can only be taken online.

    <p>False</p> Signup and view all the answers

    There are __ major areas that Fayette County EMS serves.

    <p>4</p> Signup and view all the answers

    What should you do if a caller gets disconnected during a crisis call?

    <p>Call them back.</p> Signup and view all the answers

    You should ask a victim if they will press charges when responding to a crisis call.

    <p>False</p> Signup and view all the answers

    What must you do when an officer advises that they have served a Domestic Violence Petition (DVP)?

    <p>Record the name of the officer, date, and time on the paper copy and file it.</p> Signup and view all the answers

    The three ways alarm calls can be reported are Alarm Terminal, Alarm Companies, and __________.

    <p>Passersby</p> Signup and view all the answers

    Match the type of call with the appropriate description:

    <p>Robbery = Involves the threat or use of force Larceny = Theft without force Alarm Calls = Reported through terminals or companies DVP Violation = Check for a Domestic Violence Petition</p> Signup and view all the answers

    In the case of a robbery, which question is important to ask?

    <p>Are weapons involved?</p> Signup and view all the answers

    All larceny cases are considered to be in progress at the time of reporting.

    <p>False</p> Signup and view all the answers

    What is crucial to verify when responding to a call about a DVP violation?

    <p>Check the Domestic Violence Petition (DVP) Registry to verify that a DVP is in effect.</p> Signup and view all the answers

    What are the three primary fire radio channels?

    <p>Fire paging, Fire talk, Fire SIRN</p> Signup and view all the answers

    The fire dispatcher is solely responsible for dispatching units to the scene of an incident.

    <p>False</p> Signup and view all the answers

    What is the maximum number of fire departments that should be toned out for a residential or commercial fire?

    <p>Four</p> Signup and view all the answers

    In the event of a structure fire, the dispatcher should tone out the appropriate ______ unit.

    <p>EMS</p> Signup and view all the answers

    Match the following fire dispatcher duties with their descriptions:

    <p>Answering unit's radio traffic = Maintaining communication with responding units Contacting utility companies = Ensuring the safety of responders and the public Dispatching additional units = Providing additional resources as needed Familiarity with fire boundaries and fire maps = Knowing the service area and proper response routes</p> Signup and view all the answers

    What is the primary function of the [KQ-] code?

    <p>To check for in-state driver's licenses</p> Signup and view all the answers

    The [WEAPON] system is utilized by the ___ Police Department.

    <p>West Virginia</p> Signup and view all the answers

    Fayette County 911 dispatchers primarily utilize 10-Codes for communication with officers.

    <p>False</p> Signup and view all the answers

    Match the following codes with their corresponding meanings:

    <p><strong>[DQ-]</strong> = To run out of state driver's license <strong>[KQ-]</strong> = To run in of state driver's licenses <strong>[OLN-]</strong> = references a driver's license <strong>[QH-]</strong> = Query history <strong>[QR-]</strong> = Query Response <strong>[QNP]</strong> = Query NICS Protection Orders <strong>[QNR]</strong> = Query NICS Record <strong>[FQ-]</strong> = Full Query <strong>[ORI]</strong> = Originating agency identifier <strong>[OCA]</strong> = Originating agency case number (State Message Number) <strong>[NCIC-]</strong> = National Crime Information Center <strong>[NCMEC-]</strong> = National Center for Missing and Exploited Children <strong>[NICS]</strong> = National Instant Criminal Background Check <strong>[LPR]</strong> = License plate reader <strong>RSM.-</strong> = Request State Message <strong>[WEAPON]</strong> = West Virginia Police Automated Network <strong>[VIN-]</strong> = Vehicle Identification Number <strong>27 Query -</strong> = references a driver's license <strong>Query-</strong> = references a registration <strong>[29 Query-]</strong> = references warrants</p> Signup and view all the answers

    What is the purpose of the [NICS] system?

    <p>The National Instant Criminal Background Check (NICS) system is used to conduct background checks for firearm purchases.</p> Signup and view all the answers

    Which of the following is NOT a responsibility of the Law Dispatcher?

    <p>Providing legal advice to officers in the field</p> Signup and view all the answers

    When multiple calls come in simultaneously, how does the PST prioritize them?

    <p>According to the highest priority call first, then the second highest, and so on</p> Signup and view all the answers

    The Law channels used by Fayette County 911 are SIRN LAW and Law on Analog.

    <p>True</p> Signup and view all the answers

    Study Notes

    Fayette County 911 Training Manual

    • This manual details training for 911 dispatchers in Fayette County, covering communications, EMS, and fire dispatch.
    • The manual is written by Jennifer Clendenin and approved by Tonja McMullen.

    Table of Contents

    • Section 1: Fayette County Communications Dispatch Statement, includes Telecommunicator Code of Ethics and 911 Dispatch Training topics like Geography, Phased Training, Morals, Ethics, Values, RapidSOS, TEXTY, and Mandatory Training.
    • Section 2: Fayette County 911 EMS Dispatch Training, covering EMS Stations/Locations/Towers, Fayette County 911 EMS SOP, EMS Terminology, Medical Alarm Calls, Medical Calls, Trauma Calls, Cardiac Arrest vs. Unresponsive, and DOA.
    • Section 3: Fayette County 911 Fire Dispatch Training, covering fire coverage areas, terminology, dispatcher duties, 911 Fire SOP, requesting aid from outside agencies, incident times, dispatch of ambulances to fire scenes, and other types of calls like structure fires, brush fires, vehicle fires, and hazmat.
    • Section 4: Fayette County 911 Law Enforcement Dispatch Training, covering law terminology, 10 codes, law dispatcher duties, proper communication procedures, bomb threats, active assailant/shooter, hazards, and weapons, etc.
    • Section 5: Fayette County 911 NPS Dispatch Training, covering geography, NPS channels, divisions, rescue, fires, and staging areas.

    Telecommunicator Code of Ethics

    • Dispatchers are members of an important and honorable profession.
    • Maintain mental and physical well-being.
    • Perform their duties efficiently and expeditiously.
    • Maintain exemplary conduct.
    • Not to use position for personal gain.
    • Remember their primary responsibility is as public servants.
    • Provide impartial service, courtesy, and politeness
    • Take responsibility for actions, reflect honor on colleagues, and maintain loyalty.

    Breach of Confidentiality

    • Confidentiality is critical in 911 centers due to sensitive information.
    • Breaking confidentiality is grounds for dismissal.

    General Information

    • Dispatchers handle 911 and non-emergency calls daily.
    • Effective call processing involves caller interviews, appropriate actions (messages, transfers, referrals).

    Geography

    • Understanding the geographic details of the area is essential for effective dispatching, including roadways, intersections, and high-call volume areas.
    • Fayette County is sizable and encompasses 665 square miles.
    • Population was roughly 46,000 in 2011.

    Training

    • Fayette County 911 Phased Training is designed to equip dispatchers with the skills needed for public safety communication and efficient call handling.

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    Related Documents

    Fayette County 911 Dispatch Training Manual PDF

    Description

    Test your knowledge on the 911 dispatch procedures outlined in the Fayette County Training Manual. This quiz covers essential topics such as communications, EMS, and fire dispatch responsibilities. Prepare to ensure your understanding of dispatcher ethics and training requirements.

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