FAU Self-Service Portal
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Questions and Answers

What can users do with the FAU Account Self-Service portal?

  • Request technical assistance from the OIT Help Desk
  • Access their FAU email and MyFAU accounts
  • Take online courses and submit assignments
  • Activate their new FAUNet IDs and review how to use their FAUNet ID (correct)
  • What is the purpose of Canvas in coursework?

  • To access FAU email and MyFAU accounts
  • To participate in online discussions
  • To provide technical support to students
  • To deliver course content and handouts (correct)
  • What is provided to graduate students upon acceptance?

  • A meeting with the OIT Help Desk
  • Access to the FAU Account Self-Service portal
  • An FAU email address and other credentials (correct)
  • A tutorial on how to use Canvas
  • What is the purpose of the Center for eLearning?

    <p>To support students in their online educational journey</p> Signup and view all the answers

    What is the benefit of the FAU Account Self-Service portal for users?

    <p>Users no longer have to call the OIT Help Desk for a password reset</p> Signup and view all the answers

    What is the minimum internet connection speed required to access Canvas?

    <p>1.5 Mbps</p> Signup and view all the answers

    What is the recommended operating system for Canvas?

    <p>Windows 10</p> Signup and view all the answers

    What is the recommended web browser for Canvas?

    <p>Chrome or Firefox</p> Signup and view all the answers

    What software is required for course assignments?

    <p>Microsoft Office</p> Signup and view all the answers

    What is recommended to minimize the loss of work?

    <p>All of the above</p> Signup and view all the answers

    Study Notes

    FAU Self-Service

    • OIT has implemented a new identity management system for students, faculty, and staff to activate and manage their FAUNet IDs.
    • The FAU Account Self-Services portal allows users to activate new FAUNet IDs, reset passwords, manage security questions, and review how to use their FAUNet ID.

    FAU Email, MyFAU, and Canvas

    • Upon acceptance into graduate school, students are provided an FAU email address and other credentials.
    • FAU email address, Z number, and login credentials for MyFAU and Canvas are critical for coursework and other FAU business.

    Canvas for Students

    • Canvas is the course management software used by the University for delivering course content.
    • Students will use Canvas to obtain course content and handouts, and to participate in class.

    Technology Requirements

    • The Center for eLearning provides resources to support students in their online educational journey.
    • Minimal technical skills required include:
      • Accessing the Internet
      • Using Canvas (attaching documents, using discussion boards, etc.)
      • Using email with attachments
      • Creating and submitting files in Microsoft Office formats
      • Copying and pasting functions
      • Downloading and installing software
      • Using presentation, graphics, and other programs
      • Posting and commenting in online discussions
      • Searching the FAU library and websites

    Hardware and Software Requirements

    • Hardware requirements:
      • Dependable computer
      • Computer speakers
      • Headset with microphone
      • Webcam
    • Software requirements:
      • Microsoft 365 Suite
      • Microsoft Office
      • Adobe PDF
      • Reliable web browser (Chrome or Firefox recommended)
      • Canvas mobile app
      • Adobe Reader
    • Internet Connection:
      • Recommended broadband connection with a speed of 4 Mbps or higher
      • Minimum Internet connection speed of 1.5 Mbps or higher

    Basic Computer Specifications for Canvas

    • Operating system: Windows 10 or macOS Sierra (or higher)
    • Backup options: external hard drive, USB drive, cloud storage, or FAU servers folder
    • Compatible Internet browser

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    Description

    Learn about FAU's identity management system, activating and managing FAUNet IDs, and its features such as password reset and security question management.

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