FAU Self-Service Portal

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Questions and Answers

What can users do with the FAU Account Self-Service portal?

  • Request technical assistance from the OIT Help Desk
  • Access their FAU email and MyFAU accounts
  • Take online courses and submit assignments
  • Activate their new FAUNet IDs and review how to use their FAUNet ID (correct)

What is the purpose of Canvas in coursework?

  • To access FAU email and MyFAU accounts
  • To participate in online discussions
  • To provide technical support to students
  • To deliver course content and handouts (correct)

What is provided to graduate students upon acceptance?

  • A meeting with the OIT Help Desk
  • Access to the FAU Account Self-Service portal
  • An FAU email address and other credentials (correct)
  • A tutorial on how to use Canvas

What is the purpose of the Center for eLearning?

<p>To support students in their online educational journey (A)</p> Signup and view all the answers

What is the benefit of the FAU Account Self-Service portal for users?

<p>Users no longer have to call the OIT Help Desk for a password reset (C)</p> Signup and view all the answers

What is the minimum internet connection speed required to access Canvas?

<p>1.5 Mbps (C)</p> Signup and view all the answers

What is the recommended operating system for Canvas?

<p>Windows 10 (C)</p> Signup and view all the answers

What is the recommended web browser for Canvas?

<p>Chrome or Firefox (B)</p> Signup and view all the answers

What software is required for course assignments?

<p>Microsoft Office (B)</p> Signup and view all the answers

What is recommended to minimize the loss of work?

<p>All of the above (D)</p> Signup and view all the answers

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Study Notes

FAU Self-Service

  • OIT has implemented a new identity management system for students, faculty, and staff to activate and manage their FAUNet IDs.
  • The FAU Account Self-Services portal allows users to activate new FAUNet IDs, reset passwords, manage security questions, and review how to use their FAUNet ID.

FAU Email, MyFAU, and Canvas

  • Upon acceptance into graduate school, students are provided an FAU email address and other credentials.
  • FAU email address, Z number, and login credentials for MyFAU and Canvas are critical for coursework and other FAU business.

Canvas for Students

  • Canvas is the course management software used by the University for delivering course content.
  • Students will use Canvas to obtain course content and handouts, and to participate in class.

Technology Requirements

  • The Center for eLearning provides resources to support students in their online educational journey.
  • Minimal technical skills required include:
    • Accessing the Internet
    • Using Canvas (attaching documents, using discussion boards, etc.)
    • Using email with attachments
    • Creating and submitting files in Microsoft Office formats
    • Copying and pasting functions
    • Downloading and installing software
    • Using presentation, graphics, and other programs
    • Posting and commenting in online discussions
    • Searching the FAU library and websites

Hardware and Software Requirements

  • Hardware requirements:
    • Dependable computer
    • Computer speakers
    • Headset with microphone
    • Webcam
  • Software requirements:
    • Microsoft 365 Suite
    • Microsoft Office
    • Adobe PDF
    • Reliable web browser (Chrome or Firefox recommended)
    • Canvas mobile app
    • Adobe Reader
  • Internet Connection:
    • Recommended broadband connection with a speed of 4 Mbps or higher
    • Minimum Internet connection speed of 1.5 Mbps or higher

Basic Computer Specifications for Canvas

  • Operating system: Windows 10 or macOS Sierra (or higher)
  • Backup options: external hard drive, USB drive, cloud storage, or FAU servers folder
  • Compatible Internet browser

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