Fast Food Satisfaction

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Questions and Answers

Which factors are consumers becoming conscious of in fast food restaurants?

  • Price affordability
  • Food quality (FQ) (correct)
  • Menu variety
  • Restaurant location

What is the decisive objective of fast food restaurants?

  • Increase market share
  • Achieve customer satisfaction (CS), word of mouth (WOM), and future revisit intention (RVI) (correct)
  • Maximize profit
  • Reduce operational costs

What is the growing trend in Pakistani culture?

  • Eating at fine dining restaurants
  • Ordering food delivery
  • Cooking at home
  • Dining out at fast food restaurants with family, friends, and colleagues (correct)

What can lead consumers to switch easily from one fast food restaurant to another?

<p>Just one evasive experience (B)</p> Signup and view all the answers

What do fast food restaurants aim to provide to customers?

<p>A dining experience by combining tangible and intangible essentials (C)</p> Signup and view all the answers

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