Factors Influencing Online Shopping Behavior

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Questions and Answers

According to the research model, which factor is directly influenced by 'Perceived Usefulness'?

  • Online Shopping Behaviour
  • Intention to Shopping (correct)
  • Risk Perception
  • Website Quality

In the depicted model, how do 'Macro-Economic Factors' impact 'Online Shopping Behaviour'?

  • They directly influence it. (correct)
  • They influence it via 'Intention to Shopping'.
  • They have no influence.
  • They indirectly influence it.

Based on the research model framework, which path represents the influence of 'Trust' on 'Online Shopping Behaviour'?

  • Influences 'Intention to Shopping', which then influences 'Online Shopping Behaviour'. (correct)
  • There is no influence.
  • Indirectly influences 'Online Shopping Behaviour'.
  • Directly influences 'Online Shopping Behaviour'.

In the research model, what is the relationship between 'Intention to Shopping' and 'Online Shopping Behaviour'?

<p>'Intention to Shopping' directly influences 'Online Shopping Behaviour'. (D)</p> Signup and view all the answers

According to the model, if a consumer's 'Risk Perception' increases, what is the most likely immediate effect, assuming other factors remain constant?

<p>Decreased 'Intention to Shopping'. (C)</p> Signup and view all the answers

Which of the following factors in the model is NOT shown to directly influence 'Online Shopping Behaviour'?

<p>Trust (D)</p> Signup and view all the answers

In the context of this research model, which of the following represents a relationship that is explicitly hypothesized?

<p>The influence of sales promotion on intention to shopping. (C)</p> Signup and view all the answers

Based on the model, which of the following factors influences both directly and indirectly 'Online Shopping Behavior'?

<p>Website Quality (C)</p> Signup and view all the answers

According to the research model, What relationship is indicated by 'H5'?

<p>The influence of website quality on the intention to shopping. (B)</p> Signup and view all the answers

Assuming all relationships in the model are positive, which change would most likely lead to an increase in 'Online Shopping Behaviour'?

<p>An increase in 'Trust'. (C)</p> Signup and view all the answers

Flashcards

Perceived Usefulness

The degree to which a person believes that using a particular system would enhance their job performance.

Risk Perception

Subjective assessment of potential losses when shopping online.

Sales Promotion

Incentives to encourage purchases - think discounts.

Trust

Confidence in the reliability and integrity of the online vendor.

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Website Quality

Characteristics of a website that influence user experience: design, information, usability.

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Macro-Economic Factors

Large-scale economic factors impacting consumers' decisions like inflation or recession.

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Intention to Shopping

A consumer's willingness or inclination to make purchases through online channels.

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Online Shopping Behaviour

The actions and patterns of consumers when they purchase goods or services online.

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Study Notes

Factors Influencing Online Shopping Behavior

  • Perceived Usefulness (H1), Risk Perception (H2), Sales Promotion (H3), Trust (H4), Website Quality (H5) and Macro-Economic Factors (H6) all influence Intention to Shopping
  • Macro-Economic Factors also have a direct influence on Online Shopping Behaviour (H7)
  • Intention to Shopping has a direct relationship to Online Shopping Behaviour (H8)
  • These factors are part of the Research Model Framework (Figure 1)

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