Facilitation vs Training

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Questions and Answers

What is the primary role of a facilitator?

To manage the daily operations of an organization

To lead people through processes towards agreed-upon objectives (correct)

To impart effective skills to improve job performance

To advocate for a specific point of view during a meeting

What is another term that can be used to describe a facilitator?

Instructor

Trainer (correct)

Coach

Mentor

What is a key aspect of a facilitator's approach?

Remaining content neutral during a meeting (correct)

Expressing their point of view during a meeting

Taking sides during a meeting

Dominating the conversation during a meeting

What is one role of a trainer in facilitation?

Guiding executives in establishing strategic directions Signup and view all the answers

What does a facilitator help participants do?

Learn from an activity Signup and view all the answers

What is the literal meaning of facilitator?

One who makes things easy Signup and view all the answers

What is the main objective of facilitation?

To lead people through processes towards agreed-upon objectives Signup and view all the answers

What is a key characteristic of a facilitator?

They are content neutral and do not take sides Signup and view all the answers

What is one way a trainer can facilitate process improvement?

By teaching line managers how to facilitate process improvement Signup and view all the answers

What is a key benefit of effective facilitation?

It enables groups to work more effectively and achieve synergy Signup and view all the answers

What is a key responsibility of a trainer in facilitation?

To guide executives in establishing strategic directions Signup and view all the answers

What is a key aspect of a facilitator's approach to learning?

They focus on the learners' needs and styles Signup and view all the answers

What is a crucial aspect of being in touch with employees and work processes?

Being aware of their skill needs Signup and view all the answers

What is a key component of a trainer's subject matter expertise?

Job knowledge and skills Signup and view all the answers

What is an important aspect of a trainer's communication skills?

Listening actively to learners Signup and view all the answers

What is a key consideration for effective platform delivery skills?

Speaking conversationally and clearly Signup and view all the answers

Why is it important to maintain eye contact during a presentation?

To maintain at least 80% eye contact Signup and view all the answers

What is a purpose of using reference handouts in a training session?

To prevent participants from flipping ahead Signup and view all the answers

Study Notes

Facilitation

Facilitation is the art of leading people through processes towards agreed-upon objectives in a manner that encourages participation, ownership, and creativity by all those involved.
Facilitation is the process of making it possible or easier for something to happen.

Facilitator

A facilitator is a person or thing that makes an action or process easy or easier.
A facilitator helps participants learn from an activity.
The literal meaning of facilitator is "one who makes things easy."
A facilitator may also be called a trainer.

Role of a Facilitator

A facilitator enables groups and organizations to work more effectively, collaborate, and achieve synergy.
A facilitator is a 'content neutral' party who advocates for fair, open, and inclusive procedures to accomplish the group's work.

Role of a Trainer in Facilitation

A trainer should know about people's learning styles.
A trainer should train line managers how to train.
A trainer should guide executives in establishing strategic directions for the organization.

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Description

Learn about the key differences between facilitation and training, and how a good trainer can also be a good facilitator. Understand the roles and processes involved in facilitating and training.