Facilitation Role in Lean Sigma

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Questions and Answers

What is the primary responsibility of the facilitator's production role?

Ensuring the group achieves its objectives

Making decisions based on an expert's opinion

Defining the working methods of the group

Setting performance targets for the session (correct)

How does the facilitator's control role contribute to the session?

By announcing the working methods at the end of the session

By making decisions through majority voting

By managing the group's processes to stay within set objectives (correct)

By focusing on achieving individual objectives

How does announcing the working method at the start benefit the facilitator?

It ensures legitimacy for any later control interventions (correct)

It allows for consensus-based decision making

It guarantees individual decision making

It helps in achieving objectives without planning

Which method of decision-making is NOT mentioned as a preferred approach in team facilitation?

Random selection Signup and view all the answers

Why is defining results a crucial aspect of the facilitator's production role?

To provide a basis for measuring success Signup and view all the answers

What activity takes place during the Elevator Pitch and Feedback game?

Presenting improvement projects using concise pitches Signup and view all the answers

In the First Team Meeting game, what role does the Green Belt play?

Facilitator of the meeting Signup and view all the answers

What is the purpose of the Elevator Pitch and Feedback game in team facilitation?

To practice delivering concise and engaging project presentations Signup and view all the answers

During the First Team Meeting game, what is the main activity that takes place?

Agreeing on roles within the team Signup and view all the answers

What key skill is being developed through the Elevator Pitch and Feedback game?

Communication Signup and view all the answers

In the context of team facilitation, what does 'Passing the Milestone' signify?

Reaching a significant achievement in the project timeline Signup and view all the answers

What is the primary role of a facilitator during team meetings?

To use communication techniques to encourage participation and understanding Signup and view all the answers

Which of the following is NOT listed as a communication technique for facilitators?

Providing expert analysis Signup and view all the answers

According to the schedule, what activity follows the 'Team facilitation' session?

Supporting the change Game Signup and view all the answers

What is the purpose of the 'Game of Changes' activity?

To identify first lessons learned Signup and view all the answers

Which of the following is NOT mentioned as a facilitation technique in the text?

Delegating tasks Signup and view all the answers

Study Notes

Facilitator's Roles and Responsibilities

The primary responsibility of the facilitator's production role includes ensuring that objectives are met efficiently and results are achieved.
The facilitator's control role contributes by maintaining focus during sessions, managing dynamics, and ensuring participation from all team members.

Benefits of Announcing Working Method

Announcing the working method at the start helps the facilitator set clear expectations, creating a structured environment that enhances productivity.

Decision-Making in Team Facilitation

Consensus decision-making is not mentioned as a preferred approach among other decision-making methods in team facilitation.

Importance of Defining Results

Defining results is crucial because it provides clarity and direction, helping the team stay aligned with the goals and objectives of the session.

Elevator Pitch and Feedback Game

The Elevator Pitch and Feedback game involves participants giving a concise summary of their ideas, followed by receiving constructive feedback.

First Team Meeting Game

In the First Team Meeting, the Green Belt serves as a facilitator or leader, guiding the team through the initial stages of collaboration.

Purpose of Elevator Pitch and Feedback Game

The purpose of the Elevator Pitch and Feedback game is to enhance communication skills among team members and build confidence in presenting ideas.

Main Activity in the First Team Meeting Game

The main activity during the First Team Meeting involves brainstorming ideas and developing a shared understanding among team members.

Skill Development through Elevator Pitch and Feedback

The key skill developed through the Elevator Pitch and Feedback game is the ability to communicate ideas clearly and effectively.

Passing the Milestone Concept

'Passing the Milestone' refers to achieving significant progress or decision points in the facilitation process, indicating advancement towards goals.

Primary Role of a Facilitator

The primary role of a facilitator during team meetings is to create an inclusive environment, guide discussions, and ensure that all voices are heard.

Communication Techniques for Facilitators

Active listening is included as a communication technique; however, the text does not list 'silent facilitation' as a communication method.

Follow-Up Activities

Following the 'Team facilitation' session in the schedule is typically an activity that reinforces the skills and concepts learned during facilitation.

Purpose of the Game of Changes

The Game of Changes activity is designed to help teams adapt to new situations, encouraging flexibility and creativity during facilitation.

Facilitation Techniques

Specific facilitation techniques not mentioned in the text may include advanced negotiation strategies or digital facilitation tools, emphasizing a focus on basic facilitation skills.

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Description

Explore the communication techniques used by a facilitator in Lean Sigma, including listening, reformulating, questioning, encouraging, and more. This quiz relates to the facilitation role outlined in the Safran Lean Sigma Facilitator training material from November 2020.