Exotel Code of Conduct Policy

Questions and Answers

Who is the document owner of the Exotel Code of Conduct Policy?

Ashutosh Garg

What is the version number of the Exotel Code of Conduct Policy that was created on October 6, 2023?

1.0

Who approved the Exotel Code of Conduct Policy?

Sumanpreet Pahuja

The Exotel Code of Conduct Policy is effective from August 21, 2024.

True Signup and view all the answers

Violation of the Exotel Code of Conduct Policy will not result in disciplinary action.

False Signup and view all the answers

Which office is the registered office of Exotel Techcom Pvt. Ltd. located?

Bengaluru Signup and view all the answers

What does the company consider a form of workplace harassment?

Making derogatory remarks pertaining to a person's personal beliefs Signup and view all the answers

Which of the following is NOT a responsibility of employees regarding workplace harassment?

To instigate conflict between colleagues to enhance team dynamics Signup and view all the answers

What action may follow confirmed harassment within the workplace according to company policy?

Immediate termination and possible legal action Signup and view all the answers

Which statement aligns with the company’s stance on conflicts of interest?

Any situation where personal interests overlap with job responsibilities represents a conflict of interest. Signup and view all the answers

What is the primary goal of the workplace harassment policy?

To ensure a safe environment based on mutual respect and dignity Signup and view all the answers

Which behavior is expected from employees regarding the Code of Conduct?

Reporting any breaches of the Code when witnessed. Signup and view all the answers

What action is associated with manipulation of the biometric attendance system?

Using someone else's credentials to clock in. Signup and view all the answers

Which of the following is a responsibility of managers regarding workplace behavior?

To take complaints seriously and ensure a safe reporting process. Signup and view all the answers

What constitutes a violation of workplace expectations concerning personal appearance?

Having disheveled appearance and poor personal hygiene. Signup and view all the answers

What should an employee do if they notice someone breaching the Code of Conduct?

Report the incident to a designated authority. Signup and view all the answers

Study Notes

Ownership

Document Owner: Ashutosh Garg (HR)
Approver: Sumanpreet Pahuja (VP-HR)
Recipients: All Employees

Version History

Version 1.0 created on October 6, 2023, by Ashutosh Garg; reviewed by Arjun Singh; approved by Sumanpreet Pahuja.
Version 1.1 updated designations on August 21, 2024.

Registered Office Details

Exotel Techcom Pvt. Ltd. located at Workshaala Argus, 100 Feet Rd, Binnamangala, Bengaluru, Karnataka, India.
Contact: +91 80889 19888 | Email: [email protected] | Website: www.exotel.com

Scope

The Exotel Code of Conduct Policy is effective from August 21, 2024.
It supersedes all previous policies regarding Code of Conduct and Ethics.
Applies to all employees of Exotel and its subsidiaries.
Violation may lead to strict disciplinary actions, including termination.

Key Sections of the Policy

Expectations from Employees: Outlines desired conduct and behavior standards.
Expectations from Managers: Responsibilities and leadership conduct related to policy enforcement.
Conduct and Behaviour: Guidelines on maintaining professional behavior.
Harassment Free Workplace: Commitment to provide a safe and respectful environment.
Conflict of Interest: Addresses situations where personal interests might conflict with company duties.
Confidentiality & Non-Solicitation: Emphasizes the importance of confidentiality and ethical solicitation practices.
Intellectual Property Rights (IPR): Protection of company intellectual property.
Reporting Violations: Procedure for employees to report misconduct or seek help.
Waiver of the COC: Conditions under which the Code may be waived.
Acknowledgement: Requirement for employees to acknowledge receipt and understanding of the Code.
Exceptions Handling: Process for managing any exceptions to the established policy.
Policy Changes: Outline for any future amendments to the Code of Conduct.

Harassment in the Workplace

Harassment includes derogatory remarks on gender, race, religion, sexual orientation, beliefs, or any differences.
Exclusion from social activities or teamwork without just cause is considered harassment.
Insensitivity to workplace sentiments and culture also constitutes harassment.
Sexual harassment is governed by the Sexual Harassment of Women at Workplace (Prevention, Prohibition & Redressal) Act, 2013.
The Company maintains a zero-tolerance policy towards harassment, ensuring a safe work environment.
A harmonious workplace atmosphere is essential for productivity, grounded in mutual respect and dignity.
Severe repercussions, including immediate termination and legal action, apply for harassment acts.

Employee Responsibilities

All employees must ensure their behavior complies with the harassment policy.
A harassment-free work environment relies on each individual's commitment to inclusion and respect.
Reporting breaches of conduct is a personal responsibility and necessary for maintaining workplace integrity.
Employees are expected to avoid conflicts of interest, such as overlapping personal relationships or financial interests with job duties.

Conduct Expectations

Disruptive behaviors, such as assault, fighting, or disorderly conduct, may result in termination.
Substance abuse, including possession or consumption of alcohol and illegal drugs in the workplace, is strictly prohibited.
Employees should not report to work under the influence of drugs or alcohol.

Expectations from Managers

Managers serve as role models and must exhibit appropriate conduct for their teams.
Managers should promote awareness of the code of conduct and ensure compliance among team members.
Creating an environment where team members feel comfortable raising concerns about code violations is crucial.
Managers must report any violations or complaints to HR promptly.

Additional Conduct Issues

Engaging in political or religious propaganda at work is discouraged.
Joining banned or extremist groups and sharing objectionable content on social media is prohibited.
Disheveled appearance or poor personal hygiene may be addressed by the company.
Frequent or unjustified absences can result in disciplinary actions.
Employees are prohibited from manipulating biometric attendance systems and must punch in and out correctly.

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Description

This quiz covers the Exotel Code of Conduct Policy, including ownership details, document management, and version history. It is aimed at ensuring all employees are informed about ethical standards and responsibilities within the organization.