Evolution of Management Theories

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Questions and Answers

Which theory of management is based on behaviorist approaches and was prevalent between 1930 and 1950?

  • Theory of scientific management
  • Behavioral management theory
  • Human relations movement/neoclassical management (correct)
  • Theory of administration

Which theory of management focuses on quantitative analysis and assessment of effective management?

  • Human relations movement/neoclassical management
  • Theory of scientific management
  • Theory of administration
  • Theory of quantitative management (correct)

Which theory of management is based on the concept of achieving competitive advantage and customer-oriented management?

  • Theory of scientific management
  • Behavioral management theory
  • Strategic management theory (correct)
  • Theory of administration

Which theory of management is associated with the concept of 'total quality management'?

<p>Strategic management theory (B)</p> Signup and view all the answers

Which theory of management is associated with the concept of 'customer relationship management'?

<p>Strategic management theory (B)</p> Signup and view all the answers

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Study Notes

Management Theories

  • The Human Relations Theory is based on behaviorist approaches and was prevalent between 1930 and 1950.
  • The Management Science Theory focuses on quantitative analysis and assessment of effective management.
  • The Competitive Advantage Theory is based on the concept of achieving competitive advantage and customer-oriented management.
  • The Total Quality Management (TQM) Theory is associated with the concept of total quality management.
  • The Customer Relationship Management (CRM) Theory is associated with the concept of customer relationship management.

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