Management Theories and Concepts
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Questions and Answers

Efforts to make workers as efficient as machines led in the early 20th century to the development of administrative techniques called:

  • Control from the top down
  • Organizational society
  • Scientific management (correct)
  • None of the above
  • The systematic and logical application of formal rules and procedures to all aspects of modern life exemplifies:

  • The Peter Principle
  • The growth-inhibiting aspects of bureaucracies
  • The principle of rationalization (correct)
  • Organizational reform
  • The Peter Principle refers to:

  • The idea that workers are primarily motivated by financial incentives
  • The idea that employees in a hierarchy tend to rise to their individual levels of incompetence (correct)
  • The idea that all organizations, over time, become increasingly rational and work is depersonalized
  • The idea that employees in a hierarchy tend to rise to their individual levels of competence
  • In The Organization Man, William Whyte argues:

    <p>That the social ethic, with its emphasis on cooperation and management, has been the impetus for the spread of bureaucratization</p> Signup and view all the answers

    The social ethic was based on the premises that encouraged loyalty and total commitment to the organization. Those are:

    <p>A, B, and C</p> Signup and view all the answers

    The dramatic effect of industrialization was the separation of work from the home. Peter Laslett states the result of that was organizational society.

    <p>False</p> Signup and view all the answers

    Ralph Hummel explains that in an industrial society 'people's work is divided not only to make them expert and more efficient but also to make them dependent on managerial control.' This system of authority is characteristic of bureaucracies and calls control from the top down.

    <p>True</p> Signup and view all the answers

    White-collar occupation includes clerical and sales positions, too. Since 1900 the number of those jobs tripled.

    <p>True</p> Signup and view all the answers

    Max Weber, at the end of his life, was pessimistic about too much rationalization of bureaucracy which can lead to dehumanization of society.

    <p>True</p> Signup and view all the answers

    According to recent work by Rosabeth Kanter in When Giants Learn to Dance, 40% of American corporations now offer child-care benefits to employees.

    <p>False</p> Signup and view all the answers

    The bureaucratic emphasis on files and record keeping is indicative of:

    <p>The tendency to reduce relationships with individuals to definable categories of behavior</p> Signup and view all the answers

    For Weber, the systematic and logical application of formal rules and procedures of all aspects of modern life exemplifies:

    <p>The Principle of Rationalization</p> Signup and view all the answers

    The view that the principles of the fast-food restaurant are coming to dominate more and more sectors of American society as well as the rest of the world is the position of:

    <p>George Ritzer</p> Signup and view all the answers

    Which of the following statements about 'McDonaldization' is/are true?

    <p>All of the above</p> Signup and view all the answers

    Restaurant workers using nicknames, engaging in horseplay, and playing pranks on each other is an example of:

    <p>Informal subculture within a formal organization</p> Signup and view all the answers

    Study Notes

    Scientific Management

    • Early 20th-century efforts aimed to enhance worker efficiency resembling machines, resulting in scientific management concepts.
    • Key approaches included control from the top down and bureaucratic organization.

    Rationalization

    • Systematic and logical application of formal rules and procedures signifies the principle of rationalization.
    • This principle is crucial for understanding the functioning of modern bureaucracies.

    The Peter Principle

    • Employees in a hierarchy often rise to levels of incompetence, known as the Peter principle.
    • This concept highlights potential inefficiencies in organizational structures.

    The Organization Man

    • William Whyte emphasized the social ethic promoting cooperation, which accelerated bureaucratization.
    • Creativity may be hindered in bureaucratic settings where following rules takes precedence.

    Social Ethic

    • Loyalty and total commitment to organizations stem from beliefs about group creativity, belongingness, and applying scientific approaches to human relations.

    Industrialization Impact

    • The separation of work from home due to industrialization marked a significant change in societal structure.

    Managerial Control

    • Ralph Hummel discussed how industrial society leads to a division of work that fosters dependency on managerial control, a characteristic of bureaucracies.

    White-Collar Occupations

    • The number of white-collar jobs, including clerical and sales roles, has tripled since 1900, marking a significant shift in the workforce.

    Bureaucratic Concerns

    • Max Weber expressed concern that excessive rationalization could result in societal dehumanization.
    • The bureaucratic focus on documentation reflects the mass character and categorization of individual behaviors.

    McDonaldization

    • George Ritzer introduced the concept of McDonaldization, suggesting the principles of fast food are increasingly prevalent in various societal sectors.
    • McDonaldization involves rationalization processes that extend beyond food service, impacting education, health, and more.

    Informal Subcultures

    • Informal subcultures within formal organizations manifest in behaviors such as nicknaming and playful interactions among workers, illustrating limitations of bureaucratic control.

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    Description

    Explore key themes in management philosophy including scientific management, rationalization, and the Peter Principle. This quiz delves into how these theories shape organizational structures and employee dynamics. Test your understanding of important concepts that influence modern bureaucracies.

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