30 Questions
What is the primary purpose of implementation feedback?
To guide implementation efforts and track progress
What is a key consideration in research design when evaluating OD interventions?
Balancing internal and external validity
What is the primary focus of evaluation feedback?
Assessing the overall effectiveness of an intervention
Why is operational definition important in evaluating OD interventions?
To provide clear and consistent measurements
What is the primary purpose of diagnosis in OD interventions?
To plan and design the intervention
What is the primary difference between implementation feedback and evaluation feedback?
Implementation feedback is provided during implementation, while evaluation feedback is provided after implementation
What type of validity assesses whether measures of 'non-similar' variables show no association?
Discriminant validity
Which type of validity is concerned with whether a measure can accurately predict a specific outcome?
Predictive validity
What type of validity is related to the design of an assessment to show whether an intervention produced the observed results?
Internal validity
Which type of validity assesses whether a measure correlates with an external criterion?
Criterion validity
What type of validity is concerned with whether an intervention works similarly in other situations?
External validity
Which type of validity checks if measures of 'similar' variables correlate?
Convergent validity
What is a characteristic of longitudinal measurement in OD evaluation?
Measuring change repeatedly over time
Which type of change involves recalibration of units of measure in a stable dimension?
Beta change
What is institutionalization of an intervention in an organization?
Establishing the intervention as a norm
What is the primary purpose of providing a rigorous operational definition?
To provide precise guidelines for measurement
What is an important consideration in the institutionalization framework?
The degree of variation in the environment and technology
What type of validity is concerned with whether a measure appears to reflect the variable of interest?
Face validity
What does congruence refer to in the institutionalization framework?
The degree of harmony with the organization's philosophy
What is the primary benefit of using multiple measures of the same variable?
To provide a more comprehensive understanding of the variable
What is a characteristic of an institutionalized intervention?
It becomes a permanent part of the organization's formal functioning
What is the primary purpose of standardized instruments?
To make the measurement process more efficient
What type of validity is concerned with whether experts agree that a measure appears valid?
Content validity
What is the primary purpose of discriminant validity?
To show no association between measures of non-similar variables
What is the primary function of internal support in organizational change?
To provide resources for the intervention
What is the main difference between specific goals and broad goals in organizational change?
Specific goals are more targeted to specific issues, while broad goals are more general
What is the primary purpose of sensing and calibration in organizational change?
To take corrective action
What is the main function of a powerful sponsor in organizational change?
To initiate and allocate resources for the intervention
What is the primary indicator of institutionalization in organizational change?
All of the above
What is the primary purpose of socialization in organizational change?
To transmit beliefs and norms
Study Notes
Evaluating OD Interventions
- Issues in evaluating OD interventions:
- Implementation and evaluation feedback
- Research design
- Internal vs. external validity
- Measurement: selecting the right variables to measure, design good measurements, operational definition, reliability, and validity
Implementation and Evaluation Feedback
- Two types of feedback:
- Implementation feedback: guiding implementation efforts
- Evaluation feedback: determining overall effectiveness of the intervention
- Evaluation feedback has two components:
- Milestones and intermediate targets: measuring progress during implementation
- Measuring long-term effects: whether the intervention is producing expected results after implementation
Research Design
- Elements of strong research designs in OD evaluation:
- Longitudinal measurement: measuring change repeatedly over time
- Comparison units: using control groups where no change has taken place
- Statistical analysis: controlling for alternative sources of variation
Evaluating Different Types of Change
- Three types of change:
- Alpha change: movement along a stable dimension
- Beta change: recalibration of units of measure in a stable dimension
- Gamma change: fundamental redefinition of dimension
Institutionalizing Interventions
- Definition: establishing a practice or activity as a norm in an organization
- Institutionalization framework:
- Organization characteristics
- Institutionalization processes
- Indicators of institutionalization
- Intervention characteristics
Organization Characteristics
- Congruence: degree to which an intervention is perceived as being in harmony with the organization's managerial philosophy, strategy, and structure
- Stability of environment and technology: degree to which the organization's environment and technology are changing
Institutionalization Processes
- Socialization: transmitting beliefs, norms, and values to bind people to behaviors of the intervention
- Reward allocation: linking rewards to new behaviors
- Diffusion: transferring interventions from one system to another
- Sensing and calibration: taking corrective action
Indicators of Institutionalization
- Knowledge and preferences: privately accepting organizational changes
- Performance and normative consensus: agreeing on the appropriateness of changes
- Value consensus: agreeing on values relevant to changes
This quiz assesses your understanding of the issues associated with evaluating Organization Development (OD) interventions, as well as the process of institutionalizing them. It covers key concepts such as implementation, evaluation, and research design.
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