10 Questions
What is a key characteristic that distinguishes professionals from other kinds of workers?
Exercising discretion and judgment
Which of the following is NOT a requirement for being considered a professional?
Standardized work tasks
How do codes of ethics and professional organizations affect the behavior of IT professionals?
Promote ethical behavior
What is a key aspect of compliance in promoting ethical behavior?
Preventing legal violations
Why do professionals like IT workers carry special rights and responsibilities?
To assist other professionals and contribute to society
What is the legal perspective on IT workers as professionals?
They do not meet the legal definition of professional.
Which group represents the world’s largest software and hardware manufacturers to stop unauthorized copying of software?
The Business Software Alliance (BSA)
What does 'whistle-blowing' refer to in an IT context?
Reporting a negligent, illegal, unethical, abusive, or dangerous act within an organization.
What does a client typically provide in a relationship with an IT worker?
Compensation and access to key contacts
What is a 'conflict of interest' when it comes to ethical issues between IT workers and clients?
A conflict between a person’s self-interest and the interests of a client.
Study Notes
Professionalism in IT
- A key characteristic that distinguishes professionals from other kinds of workers is their commitment to a code of ethics and professionalism.
Requirements for Being a Professional
- Having a professional degree or certification is NOT a requirement for being considered a professional.
Codes of Ethics and Professional Organizations
- Codes of ethics and professional organizations, such as the Association for Computing Machinery (ACM), help regulate the behavior of IT professionals and promote ethical conduct.
Compliance and Ethical Behavior
- Compliance with laws, regulations, and industry standards is a key aspect of promoting ethical behavior in IT professionals.
Rights and Responsibilities of IT Professionals
- IT professionals, like all professionals, carry special rights and responsibilities, including adhering to a code of ethics and professionalism.
Legal Perspective on IT Professionals
- From a legal perspective, IT workers are considered professionals and are held to high standards of conduct and ethics.
Anti-Piracy Efforts
- The Business Software Alliance (BSA) represents the world’s largest software and hardware manufacturers to prevent unauthorized copying of software.
Whistle-Blowing in IT
- Whistle-blowing in an IT context refers to the act of reporting unethical or illegal activities, such as the misuse of company resources or the unauthorized access of sensitive data.
IT Client Relationships
- In a relationship with an IT worker, a client typically provides access to their systems, data, and other confidential information, and trusts the IT worker to act in their best interests.
Conflict of Interest in IT
- A conflict of interest arises when an IT worker's personal or financial interests clash with their professional obligations to a client, leading to unethical decisions or actions.
Test your understanding of key themes in Chapter 2 of 'Ethics in Information Technology, Fourth Edition', focusing on the characteristics of IT professionals, transformations in professional services, relationships management, and ethical issues faced by IT workers.
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