Ethics for IT Workers and Users - Chapter 2 Quiz
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Questions and Answers

IT workers are not considered professionals because they do not require any specialized knowledge.

False (B)

Professionals must exercise discretion and judgment in their work, and their work can be standardized.

False (B)

Specialists and professionals have the exact same meanings and can be used interchangeably.

False (B)

Certification and licensing do not affect the ethical behavior of IT professionals.

<p>False (B)</p> Signup and view all the answers

Compliance helps promote the right behaviors and encourages undesirable ones.

<p>False (B)</p> Signup and view all the answers

One key characteristic that distinguishes a professional from other workers is the requirement of advanced training and experience.

<p>True (A)</p> Signup and view all the answers

IT workers do not participate in lifelong training according to the chapter.

<p>False (B)</p> Signup and view all the answers

Professionals carry no special rights and responsibilities in society.

<p>False (B)</p> Signup and view all the answers

A specialist has expertise in a wide range of areas.

<p>False (B)</p> Signup and view all the answers

A professional is known for their adherence to high ethical and quality standards.

<p>True (A)</p> Signup and view all the answers

Professional Services Industry mainly focuses on manufacturing products.

<p>False (B)</p> Signup and view all the answers

IT workers are considered professionals from a legal perspective.

<p>False (B)</p> Signup and view all the answers

Professional relationships are usually more formal than personal relationships at work.

<p>True (A)</p> Signup and view all the answers

Specialists are often characterized by their broad and general knowledge.

<p>False (B)</p> Signup and view all the answers

Professionals may require formal education and training to practice in their field.

<p>True (A)</p> Signup and view all the answers

IT workers can be held liable for malpractice based on legal definitions.

<p>False (B)</p> Signup and view all the answers

Software piracy involves legally making copies of software that the individual is entitled to.

<p>False (B)</p> Signup and view all the answers

The Business Software Alliance's mission is to promote the unauthorized copying of software.

<p>False (B)</p> Signup and view all the answers

Trade secrets are generally well-known information available to the public.

<p>False (B)</p> Signup and view all the answers

Whistle-blowing involves attracting attention to ethical acts that benefit the company.

<p>False (B)</p> Signup and view all the answers

IT workers provide compensation to clients for the services they offer.

<p>False (B)</p> Signup and view all the answers

The relationship between IT workers and clients is usually documented in informal terms.

<p>False (B)</p> Signup and view all the answers

A conflict of interest arises when there is a conflict between an individual's self-interest and the interests of a client.

<p>True (A)</p> Signup and view all the answers

IT workers have no relationships with society at large.

<p>False (B)</p> Signup and view all the answers

Following a professional code of ethics is not important for practitioners in various professions.

<p>False (B)</p> Signup and view all the answers

Laws are a complete guide to ethical behavior, ensuring that all ethical standards are met.

<p>False (B)</p> Signup and view all the answers

Professional Codes of Ethics have no impact on individuals, professions, or society.

<p>False (B)</p> Signup and view all the answers

Certification guarantees that a person will perform well on the job.

<p>False (B)</p> Signup and view all the answers

The Association for Computing Machinery (ACM) is not one of the prominent organizations in the field of IT.

<p>False (B)</p> Signup and view all the answers

Ethical decision making is a key aspect of following a professional code of ethics.

<p>True (A)</p> Signup and view all the answers

Seeking out new ideas and continually building personal skills and expertise are benefits of networking in professional organizations.

<p>True (A)</p> Signup and view all the answers

Certification indicates that a professional possesses a particular set of skills, knowledge, or abilities according to personal opinion.

<p>False (B)</p> Signup and view all the answers

Copying software from work computers for personal use is a common violation among employees.

<p>True (A)</p> Signup and view all the answers

Establishing guidelines for the use of company software is not a component of IT user policies.

<p>False (B)</p> Signup and view all the answers

HIPAA ensures the security and privacy of employee financial data.

<p>False (B)</p> Signup and view all the answers

Failure to comply with policies like Sarbanes-Oxley can lead to criminal or civil penalties but not lawsuits.

<p>False (B)</p> Signup and view all the answers

The audit committee is responsible for ensuring the quality and integrity of accounting practices only.

<p>False (B)</p> Signup and view all the answers

IT professionals do not require advanced training and experience in their field.

<p>False (B)</p> Signup and view all the answers

A professional in the IT field must earn the right to practice by passing state licensing requirements.

<p>True (A)</p> Signup and view all the answers

IT-related professional organizations have not developed their own code of ethics.

<p>False (B)</p> Signup and view all the answers

Match the professional relationships with their counterparts:

<p>Relationship between IT workers and clients = Hardware, software, or services at a certain cost and within a given time frame Relationship between IT workers and employers = Software piracy and trade secrets Relationship between IT workers and suppliers = Professional provides compensation and access to key contacts Relationship between IT workers and society at large = Ethical issues such as whistle-blowing</p> Signup and view all the answers

Match the following ethical issues with their descriptions:

<p>Software piracy = Act of illegally making copies of software or enabling access to software to which they are not entitled Trade secrets = Business information generally unknown to the public and require cost or effort to develop Whistle-blowing = Employee attracts attention to a negligent, illegal, unethical, abusive, or dangerous act that threatens the public interest Conflict of interest = A conflict between a person’s (or firm’s) self-interest and the interests of a client</p> Signup and view all the answers

Match the organizations with their missions:

<p>The Business Software Alliance (BSA) = Mission is to stop the unauthorized copying of software Association for Computing Machinery (ACM) = Prominent organization in the field of IT</p> Signup and view all the answers

Match the provided items with what IT workers offer:

<p>Compensation, access to key contacts, work space = Client provides Hardware, software, services at a certain cost and within a given time frame = IT worker provides</p> Signup and view all the answers

Match the following entities with their roles in managing professional relationships:

<p>Employers, clients, suppliers, other professionals, IT users, society at large = Entities that must be managed by IT workers IT worker = Provides hardware, software, or services at a certain cost and within a given time frame</p> Signup and view all the answers

Match the key characteristics with their corresponding descriptions:

<p>Conflict of interest = Conflict between self-interest and client's interests Software piracy = Illegally making copies of software or enabling unauthorized access</p> Signup and view all the answers

Match the following terms with their descriptions:

<p>Professionals = Require advanced training and experience Specialists = Have broad and general knowledge Ethics in Information Technology = Chapter 2 discusses Ethics for IT Workers and IT Users Compliance = Promotes the right behaviors and discourages undesirable ones</p> Signup and view all the answers

Match the following statements with the correct answers:

<p>What is a calling that requires specialized knowledge? = Profession Who must exercise discretion and judgment in their work? = Professionals What is meant by compliance? = Promoting right behaviors and discouraging undesirable ones What do professionals contribute to society? = Lifelong training, assisting other professionals</p> Signup and view all the answers

Match the items with the correct phrases:

<p>Specialist and Professional = Distinct meanings Networking in professional organizations = Build personal skills and expertise Professional relationships = More formal than personal relationships at work Software piracy = Involves illegally making copies of software</p> Signup and view all the answers

Match the terms with their attributes:

<p>IT Workers = Considered professionals from a legal perspective Certification = Guarantees possession of a particular set of skills, knowledge, or abilities Whistle-blowing = Involves attracting attention to ethical acts that benefit the company Business Software Alliance's mission = Promote authorized copying of software</p> Signup and view all the answers

Match the following actions with their consequences:

<p>Failure to comply with policies like Sarbanes-Oxley = Can lead to criminal or civil penalties but not lawsuits Copying software from work computers for personal use = Common violation among employees Establishing guidelines for the use of company software = Component of IT user policies Following a professional code of ethics = Important for practitioners in various professions</p> Signup and view all the answers

Match the following organizations with their missions:

<p>Association for Computing Machinery (ACM) = Prominent organization in the field of IT Business Software Alliance = Mission to promote unauthorized copying of software HIPAA = Ensures security and privacy of employee financial data Trade secrets = Generally well-known information available to the public</p> Signup and view all the answers

Match the following statements with the correct concept:

<p>No gift should be hidden = Transparency in gift-giving Perceptions of donor and recipient can differ = Differing views on gift meaning United Nations Convention Against Corruption = Global treaty to fight bribery Résumé inflation on 30% of U.S. job applications = Ethical issue among IT professionals</p> Signup and view all the answers

Match the following responsibilities with the correct party:

<p>Understand users' needs and capabilities = IT workers Deliver products and services that meet those needs = IT workers Establish environment that supports ethical behavior = IT workers To discourage software piracy = IT workers</p> Signup and view all the answers

Match the following expectations with the correct party:

<p>Society expects members of a profession to provide significant benefits = IT workers Society expects members of a profession to not cause harm through their actions = IT workers Actions of an IT worker can affect society = IT workers Professional organizations provide codes of ethics to guide IT workers' actions = IT workers</p> Signup and view all the answers

Match the following concepts with their impact on ethical behavior:

<p>Professional code of ethics states principles and core values essential to work = Guide for occupational group Impact of Codes of Ethics on ethical behavior = Guidance for ethical conduct Following a professional code of ethics is important for practitioners in various professions = Value of ethical guidelines Ethical decision making is a key aspect of following a professional code of ethics = Promotes ethical behavior</p> Signup and view all the answers

Match the following actions with their consequences:

<p>Inappropriate sharing of corporate information = Potential harm to company Actions of an IT worker can affect society = Impact on community To minimize inappropriate use of corporate computing resources = Prevention of misuse Software piracy involves legally making copies of software that the individual is entitled to = Violation of intellectual property rights</p> Signup and view all the answers

Match the following responsibilities with the correct entity:

<p>Professionals owe each other adherence to their profession's code of conduct = Professionals Professional organizations provide codes of ethics to guide IT workers' actions = Professional organizations Compliance helps promote the right behaviors and encourages undesirable ones = Compliance regulations Certification guarantees that a person will perform well on the job = Certification bodies</p> Signup and view all the answers

Match the following professional organizations with their respective fields:

<p>Association for Computing Machinery (ACM) = IT Institute of Electrical and Electronics Engineers Computer Society (IEEE-CS) = IT Association of IT Professionals (AITP) = IT SysAdmin, Audit, Network, Security (SANS) Institute = IT</p> Signup and view all the answers

Match the following statements with the correct description:

<p>Certification = Indicates possession of specific skills or knowledge Ethical decision making = Key aspect of following a professional code of ethics Professional Codes of Ethics = Guides behavior beyond what laws dictate Networking in professional organizations = Benefits include seeking out new ideas and building personal skills</p> Signup and view all the answers

Match the following terms with their definitions:

<p>Whistle-blowing = Drawing attention to ethical acts that benefit the company Conflict of interest = Conflict between individual's self-interest and client's interests Specialist = Has expertise in a wide range of areas Professional = Known for adherence to high ethical and quality standards</p> Signup and view all the answers

Match the following characteristics with their impact on individuals and society:

<p>Following a professional code of ethics = Benefits include high standards of practice and trust from the public Impact of Certification = Indicates possession of specific skills or knowledge in the eyes of certifying organization Ethical decision making = Key aspect that can benefit individuals, professions, and society as a whole Networking in professional organizations = A way for IT workers to seek out new ideas and build on personal skills</p> Signup and view all the answers

Match the following terms with their meanings:

<p>Compliance = Promotes right behaviors and discourages undesirable ones Sarbanes-Oxley = Non-compliance can lead to criminal or civil penalties HIPAA = Ensures security and privacy of employee financial data Malpractice liability = Holding IT workers accountable based on legal definitions</p> Signup and view all the answers

Match the following actions with their consequences:

<p>Laws not defining an activity as illegal = Does not mean it is ethical Certification not guaranteeing job performance = No substitute for experience Failure to comply with policies like Sarbanes-Oxley = Can lead to criminal or civil penalties but not lawsuits Establishing guidelines for software use in company policies = An essential component of IT user policies</p> Signup and view all the answers

Match the following terms with their definitions:

<p>Negligence = Not doing something that a reasonable person would do, or doing something that a reasonable person would not do Duty of care = Obligation to protect people against any unreasonable harm or risk Professional malpractice = Professionals who breach the duty of care are liable for injuries that their negligence causes License = A government-issued permission to engage in an activity or operate a business</p> Signup and view all the answers

Match the following with their impact on ethical behavior:

<p>Certification = Substantially improves IT workers’ salaries and career prospects Government Licensing = Encourages following highest standards of profession and practicing a code of ethics Software piracy = Sometimes committed by IT users Ethics in Information Technology = Discusses professional malpractice and common ethical issues for IT users</p> Signup and view all the answers

Match the following ethical issues with their descriptions:

<p>Software piracy = Involves committing piracy with software Whistle-blowing = Involves attracting attention to ethical acts that benefit the company Conflicts of interest = Arises when there is a conflict between an individual's self-interest and the interests of a client HIPAA = Ensures the security and privacy of employee financial data</p> Signup and view all the answers

Match the following roles with their requirements:

<p>Vendor certifications = Require passing a written exam, or in some cases, a hands-on lab to demonstrate skills and knowledge IT professionals = May require formal education and training to practice in their field IT users = Sometimes commit software piracy Professional standards = Encourage practicing a code of ethics and following highest standards of profession</p> Signup and view all the answers

Match the following terms with their impact:

<p>Certification = Can take years to obtain necessary experience Licensing programs for IT professionals = Few licensing programs available and no universally accepted core body of knowledge Common Ethical Issues for IT Users = Includes software piracy committed by IT users Professional Malpractice = Negligence can lead to liability for injuries caused</p> Signup and view all the answers

Match the following concepts with their outcomes:

<p>License for IT workers = Encourages following highest standards of profession and practicing a code of ethics Government Licensing exams = Unclear who should manage content and administration of exams Certification process = Training can be expensive and require passing written exams or hands-on labs Professional malpractice consequences = Professionals who breach duty of care are liable for injuries caused by negligence</p> Signup and view all the answers

Study Notes

Characteristics of Professionals

  • Professionals exercise discretion and judgment in their work, and their work cannot be standardized.
  • Professionals require advanced training and experience in their field.
  • Professionals are known for their adherence to high ethical and quality standards.
  • Professionals may require formal education and training to practice in their field.

IT Professionals as Professionals

  • IT workers are considered professionals from a legal perspective.
  • IT professionals can be held liable for malpractice based on legal definitions.
  • IT professionals require advanced training and experience in their field.

Ethics and Professionalism

  • Certification and licensing do not directly affect the ethical behavior of IT professionals.
  • Compliance helps promote the right behaviors and encourages undesirable ones.
  • Professional Codes of Ethics have an impact on individuals, professions, and society.
  • Following a professional code of ethics is important for practitioners in various professions.
  • Laws are not a complete guide to ethical behavior, and Professional Codes of Ethics fill the gap.
  • Ethical decision making is a key aspect of following a professional code of ethics.

IT User Policies and Cybersecurity

  • Establishing guidelines for the use of company software is a component of IT user policies.
  • Copying software from work computers for personal use is a common violation among employees.
  • HIPAA ensures the security and privacy of employee health data, not financial data.

Professional Organizations and Networking

  • The Association for Computing Machinery (ACM) is a prominent organization in the field of IT.
  • Seeking out new ideas and continually building personal skills and expertise are benefits of networking in professional organizations.
  • Certification indicates that a professional possesses a particular set of skills, knowledge, or abilities.

Professional Relationships and Responsibilities

  • Professional relationships are usually more formal than personal relationships at work.
  • IT workers provide compensation to clients for the services they offer.
  • The relationship between IT workers and clients is usually documented in formal terms.
  • A conflict of interest arises when there is a conflict between an individual's self-interest and the interests of a client.

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Ethics in Information Technology, Fourth Edition Chapter 2 PDF

Description

Test your knowledge on key characteristics of professionals, transforming factors in the professional services industry, relationships that IT workers must manage, and ethical issues that can arise in each relationship. This quiz is based on Chapter 2 of the book 'Ethics in Information Technology, Fourth Edition'.

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