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Questions and Answers
IT workers are not considered professionals because they do not require any specialized knowledge.
IT workers are not considered professionals because they do not require any specialized knowledge.
False
Professionals must exercise discretion and judgment in their work, and their work can be standardized.
Professionals must exercise discretion and judgment in their work, and their work can be standardized.
False
Specialists and professionals have the exact same meanings and can be used interchangeably.
Specialists and professionals have the exact same meanings and can be used interchangeably.
False
Certification and licensing do not affect the ethical behavior of IT professionals.
Certification and licensing do not affect the ethical behavior of IT professionals.
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Compliance helps promote the right behaviors and encourages undesirable ones.
Compliance helps promote the right behaviors and encourages undesirable ones.
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One key characteristic that distinguishes a professional from other workers is the requirement of advanced training and experience.
One key characteristic that distinguishes a professional from other workers is the requirement of advanced training and experience.
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IT workers do not participate in lifelong training according to the chapter.
IT workers do not participate in lifelong training according to the chapter.
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Professionals carry no special rights and responsibilities in society.
Professionals carry no special rights and responsibilities in society.
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A specialist has expertise in a wide range of areas.
A specialist has expertise in a wide range of areas.
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A professional is known for their adherence to high ethical and quality standards.
A professional is known for their adherence to high ethical and quality standards.
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Professional Services Industry mainly focuses on manufacturing products.
Professional Services Industry mainly focuses on manufacturing products.
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IT workers are considered professionals from a legal perspective.
IT workers are considered professionals from a legal perspective.
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Professional relationships are usually more formal than personal relationships at work.
Professional relationships are usually more formal than personal relationships at work.
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Specialists are often characterized by their broad and general knowledge.
Specialists are often characterized by their broad and general knowledge.
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Professionals may require formal education and training to practice in their field.
Professionals may require formal education and training to practice in their field.
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IT workers can be held liable for malpractice based on legal definitions.
IT workers can be held liable for malpractice based on legal definitions.
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Software piracy involves legally making copies of software that the individual is entitled to.
Software piracy involves legally making copies of software that the individual is entitled to.
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The Business Software Alliance's mission is to promote the unauthorized copying of software.
The Business Software Alliance's mission is to promote the unauthorized copying of software.
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Trade secrets are generally well-known information available to the public.
Trade secrets are generally well-known information available to the public.
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Whistle-blowing involves attracting attention to ethical acts that benefit the company.
Whistle-blowing involves attracting attention to ethical acts that benefit the company.
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IT workers provide compensation to clients for the services they offer.
IT workers provide compensation to clients for the services they offer.
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The relationship between IT workers and clients is usually documented in informal terms.
The relationship between IT workers and clients is usually documented in informal terms.
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A conflict of interest arises when there is a conflict between an individual's self-interest and the interests of a client.
A conflict of interest arises when there is a conflict between an individual's self-interest and the interests of a client.
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IT workers have no relationships with society at large.
IT workers have no relationships with society at large.
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Following a professional code of ethics is not important for practitioners in various professions.
Following a professional code of ethics is not important for practitioners in various professions.
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Laws are a complete guide to ethical behavior, ensuring that all ethical standards are met.
Laws are a complete guide to ethical behavior, ensuring that all ethical standards are met.
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Professional Codes of Ethics have no impact on individuals, professions, or society.
Professional Codes of Ethics have no impact on individuals, professions, or society.
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Certification guarantees that a person will perform well on the job.
Certification guarantees that a person will perform well on the job.
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The Association for Computing Machinery (ACM) is not one of the prominent organizations in the field of IT.
The Association for Computing Machinery (ACM) is not one of the prominent organizations in the field of IT.
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Ethical decision making is a key aspect of following a professional code of ethics.
Ethical decision making is a key aspect of following a professional code of ethics.
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Seeking out new ideas and continually building personal skills and expertise are benefits of networking in professional organizations.
Seeking out new ideas and continually building personal skills and expertise are benefits of networking in professional organizations.
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Certification indicates that a professional possesses a particular set of skills, knowledge, or abilities according to personal opinion.
Certification indicates that a professional possesses a particular set of skills, knowledge, or abilities according to personal opinion.
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Copying software from work computers for personal use is a common violation among employees.
Copying software from work computers for personal use is a common violation among employees.
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Establishing guidelines for the use of company software is not a component of IT user policies.
Establishing guidelines for the use of company software is not a component of IT user policies.
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HIPAA ensures the security and privacy of employee financial data.
HIPAA ensures the security and privacy of employee financial data.
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Failure to comply with policies like Sarbanes-Oxley can lead to criminal or civil penalties but not lawsuits.
Failure to comply with policies like Sarbanes-Oxley can lead to criminal or civil penalties but not lawsuits.
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The audit committee is responsible for ensuring the quality and integrity of accounting practices only.
The audit committee is responsible for ensuring the quality and integrity of accounting practices only.
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IT professionals do not require advanced training and experience in their field.
IT professionals do not require advanced training and experience in their field.
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A professional in the IT field must earn the right to practice by passing state licensing requirements.
A professional in the IT field must earn the right to practice by passing state licensing requirements.
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IT-related professional organizations have not developed their own code of ethics.
IT-related professional organizations have not developed their own code of ethics.
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Match the professional relationships with their counterparts:
Match the professional relationships with their counterparts:
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Match the following ethical issues with their descriptions:
Match the following ethical issues with their descriptions:
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Match the organizations with their missions:
Match the organizations with their missions:
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Match the provided items with what IT workers offer:
Match the provided items with what IT workers offer:
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Match the following entities with their roles in managing professional relationships:
Match the following entities with their roles in managing professional relationships:
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Match the key characteristics with their corresponding descriptions:
Match the key characteristics with their corresponding descriptions:
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Match the following terms with their descriptions:
Match the following terms with their descriptions:
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Match the following statements with the correct answers:
Match the following statements with the correct answers:
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Match the items with the correct phrases:
Match the items with the correct phrases:
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Match the terms with their attributes:
Match the terms with their attributes:
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Match the following actions with their consequences:
Match the following actions with their consequences:
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Match the following organizations with their missions:
Match the following organizations with their missions:
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Match the following statements with the correct concept:
Match the following statements with the correct concept:
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Match the following responsibilities with the correct party:
Match the following responsibilities with the correct party:
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Match the following expectations with the correct party:
Match the following expectations with the correct party:
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Match the following concepts with their impact on ethical behavior:
Match the following concepts with their impact on ethical behavior:
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Match the following actions with their consequences:
Match the following actions with their consequences:
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Match the following responsibilities with the correct entity:
Match the following responsibilities with the correct entity:
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Match the following professional organizations with their respective fields:
Match the following professional organizations with their respective fields:
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Match the following statements with the correct description:
Match the following statements with the correct description:
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Match the following terms with their definitions:
Match the following terms with their definitions:
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Match the following characteristics with their impact on individuals and society:
Match the following characteristics with their impact on individuals and society:
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Match the following terms with their meanings:
Match the following terms with their meanings:
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Match the following actions with their consequences:
Match the following actions with their consequences:
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Match the following terms with their definitions:
Match the following terms with their definitions:
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Match the following with their impact on ethical behavior:
Match the following with their impact on ethical behavior:
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Match the following ethical issues with their descriptions:
Match the following ethical issues with their descriptions:
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Match the following roles with their requirements:
Match the following roles with their requirements:
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Match the following terms with their impact:
Match the following terms with their impact:
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Match the following concepts with their outcomes:
Match the following concepts with their outcomes:
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Study Notes
Characteristics of Professionals
- Professionals exercise discretion and judgment in their work, and their work cannot be standardized.
- Professionals require advanced training and experience in their field.
- Professionals are known for their adherence to high ethical and quality standards.
- Professionals may require formal education and training to practice in their field.
IT Professionals as Professionals
- IT workers are considered professionals from a legal perspective.
- IT professionals can be held liable for malpractice based on legal definitions.
- IT professionals require advanced training and experience in their field.
Ethics and Professionalism
- Certification and licensing do not directly affect the ethical behavior of IT professionals.
- Compliance helps promote the right behaviors and encourages undesirable ones.
- Professional Codes of Ethics have an impact on individuals, professions, and society.
- Following a professional code of ethics is important for practitioners in various professions.
- Laws are not a complete guide to ethical behavior, and Professional Codes of Ethics fill the gap.
- Ethical decision making is a key aspect of following a professional code of ethics.
IT User Policies and Cybersecurity
- Establishing guidelines for the use of company software is a component of IT user policies.
- Copying software from work computers for personal use is a common violation among employees.
- HIPAA ensures the security and privacy of employee health data, not financial data.
Professional Organizations and Networking
- The Association for Computing Machinery (ACM) is a prominent organization in the field of IT.
- Seeking out new ideas and continually building personal skills and expertise are benefits of networking in professional organizations.
- Certification indicates that a professional possesses a particular set of skills, knowledge, or abilities.
Professional Relationships and Responsibilities
- Professional relationships are usually more formal than personal relationships at work.
- IT workers provide compensation to clients for the services they offer.
- The relationship between IT workers and clients is usually documented in formal terms.
- A conflict of interest arises when there is a conflict between an individual's self-interest and the interests of a client.
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Description
Test your knowledge on key characteristics of professionals, transforming factors in the professional services industry, relationships that IT workers must manage, and ethical issues that can arise in each relationship. This quiz is based on Chapter 2 of the book 'Ethics in Information Technology, Fourth Edition'.