Ethical Values and Norms Quiz

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Questions and Answers

A company requires employees to entertain clients but does not reimburse them. Which layer of business ethics does this primarily affect?

  • Industry
  • Organizational
  • Societal
  • Individual (correct)

Which of the following is NOT a common rationalization used to justify unethical behavior?

  • We were just following orders
  • Everyone does it
  • It directly causes harm to others (correct)
  • It's a well-established practice

What does the 'front page of the newspaper test' primarily evaluate?

  • The balance of interests involved in a decision
  • The public perception of an action (correct)
  • The legality of an action
  • The personal feelings about making a decision

Which of these scenarios best exemplifies the 'Bethshemas syndrome'?

<p>A leader surrounded by 'yes-men' and not open to differing opinions. (D)</p> Signup and view all the answers

Which ethical framework is primarily concerned with actions that produce the greatest good for the greatest number of people?

<p>Utilitarian Theory (B)</p> Signup and view all the answers

What is the primary ethical consideration highlighted by the example of a man forcing a doctor to perform surgery on his wife?

<p>The conflict between moral duty and legal consequences. (D)</p> Signup and view all the answers

Which question best reflects the core of Laura Nash's approach to ethical decision-making?

<p>How does my intention align with the potential impact of this action? (C)</p> Signup and view all the answers

According to the concept of the Categorical Imperative, as proposed by Immanuel Kant, what should be the primary motivation for ethical actions?

<p>Duty and a sense of obligation to moral law (B)</p> Signup and view all the answers

Which ethical perspective suggests that what is considered right or wrong can vary depending on cultural or situational contexts?

<p>Moral Relativism (C)</p> Signup and view all the answers

An employee is caught downloading pirated music on company WiFi. According to the content, what is this an example of?

<p>A rationalization of unethical behavior (B)</p> Signup and view all the answers

What is a central tenet of Virtue Ethics?

<p>Developing good character traits (D)</p> Signup and view all the answers

A company making employees hit under certain hours or else they have to offer them benefits would primarily be classified under which layer of business ethics?

<p>Industry (D)</p> Signup and view all the answers

Which ethical framework prioritizes individual self-interest as the basis for moral action?

<p>Ethical Egoism (B)</p> Signup and view all the answers

Which of the following scenarios best exemplifies an ethical dilemma related to 'giving or allowing false impressions'?

<p>A professor who claimed to teach at multiple campuses. (D)</p> Signup and view all the answers

Which concept is characterized by the question, 'What standards would you set if no rules were attached?'

<p>Contractarianism and Justice (A)</p> Signup and view all the answers

According to Robert Nozick's Rights Theory, what is a core principle?

<p>Everyone has basic rights. (B)</p> Signup and view all the answers

Flashcards

Ethical Egoism

The belief that everyone should act in their own self-interest.

Utilitarianism

A moral framework that emphasizes the consequences of actions. It aims to maximize happiness for the greatest number of people.

Categorical Imperative

A universal moral principle that states: "Act only according to that maxim whereby you can at the same time will that it should become a universal law."

Virtue Ethics

A theory that emphasizes the importance of character and virtue in ethical decision-making.

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Ethical Norms

Standards that dictate right and wrong conduct based on principles like honesty, responsibility, and fairness.

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Ethical Thought

The study and analysis of moral principles, values, and dilemmas.

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Rights Theory

A type of ethical theory that focuses on the rights of individuals.

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Honesty

The practice of acting with integrity and being honest in all situations.

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Ethical Dilemma

A situation where an individual must choose between two or more ethically conflicting options, often with no clear-cut 'right' answer.

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Rationalization

Rationalizing unethical behavior by convincing oneself that it's acceptable or justifiable.

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Bethshemas Syndrome

A situation where individuals or groups become increasingly isolated from opposing viewpoints, leading to a dangerous sense of invincibility and disregard for ethical behavior.

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Above all, do no harm

The idea that ethical behavior should be guided by consideration for others, particularly when it comes to potential harm.

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Front Page of the Newspaper Test

A framework for ethical decision-making that involves asking yourself if a decision would pass the scrutiny of the public, especially if it appeared on the front page of a newspaper.

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Organizational Ethical Leadership

A principle of ethical leadership which focuses on upholding the ethical standards of the organization and holding individuals accountable for their actions.

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Forced Overtime

A business practice where companies incentivize employees to work long hours without offering adequate compensation or benefits, often leading to burnout and ethical concerns.

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Company Culture and Ethics

An ethical dilemma where a company encourages employees to engage in potentially unethical behavior, such as wine and dining clients without reimbursement, creating a conflict between personal ethical values and company expectations.

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Study Notes

Ethical Values and Norms

  • Ethical Values: Honesty, responsibility, equity, transparency, citizenship
  • Ethical Norms: Do not harm, maintain integrity, embrace ethical values
  • Ethical Theories:
    • Divine Command Theory: Decisions based on divine will
    • Natural Law: Moral principles inherent in nature
    • Ethical Egoism: Focus on self-interest (Ann)
    • Hobbesian: Focus on self-interest
    • Utilitarian Theory (Jeremy Bentham, John Stuart Mill): Maximize good for the greatest number
    • Categorical Imperative (Immanuel Kant): Act according to principles that could be universal laws; right action regardless of consequences; doing the right thing for the right reason.
    • Contractarianism & Justice (John Locke, John Rawls): Focus on societal contracts and fairness to all
    • Rights Theory (Robert Nozick): Inherent rights of all individuals.
    • Moral Relativism: Ethics vary by time and place
    • Virtue Ethics (Solomon): Focus on character traits

Ethical Dilemmas

  • Types of Dilemmas:
    • Taking what's not yours
    • Lying
    • Giving false impressions
    • Conflict of interest
    • Hiding/divulging information
    • Taking unfair advantage
    • Time theft
    • Personal decadence
    • Interpersonal abuse
    • Organizational abuse
    • Violating rules (e.g., sales positions, dress code)
    • Condoning unethical actions
    • Examples: embezzlement, lying on a resume, unethical marketing.
  • Ethical Dilemmas in International Commerce:
    • Bribery differences between countries
    • Company-required client entertainment (not reimbursed)
    • Examples: Phil Mickelson (tournament), Tyler, the Creator (Lollapalooza)
  • Resolving Ethical Dilemmas (Strategies to Avoid):
    • Rationalizations: (Everyone does it, it's always been done this way, etc.)
    • Waiting to see what legal team will say
    • Call actions by another name
    • Misinterpretation (of what is truly happening)

Ethical Decision-Making Frameworks

  • Kenneth Blanchard and Norman Vincent Peale:
    • Is it legal?
    • Is it balanced?
    • How does it make you feel?
  • Dr. Peter Drucker: Above all do no harm.
  • Warren Buffet: Front page of the newspaper test
  • Laura Nash:
    • Define the problem accurately
    • Take the other perspective
    • Understand how it happened
    • Understand your intent
    • Identify potential injuries from this decision
    • Discuss with affected parties
    • Be confident in your decision
    • Be able to disclose
    • What is the symbolic potential?
    • Understand the conditions of your stance

Layers of Business Ethics

  • Individual Level: Expense account misuse
  • Organizational Level: YMCA membership for parking lot usage
  • Industry Level: Employee poaching, unfair overtime expectations
  • Societal Level:
    • Military leadership training, Bethshemas syndrome (isolating oneself from dissent, thinking you are above the rules)
    • Penn State & UNC cases (athletic training/athlete cheating)

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