Enterprise Resource Planning Overview

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Questions and Answers

The ____________ module manages the acquisition of raw materials from suppliers.

Materials Management (MM)

The ____________ module maintains production information and schedules.

Production Planning (PP)

The __________ module plans and records quality control activities.

Quality Management (QM)

The ___________ module manages maintenance resources and planning for preventive maintenance.

<p>Plant Maintenance (PM)</p> Signup and view all the answers

The ________________ module helps manage fixed-asset purchases and related depreciation.

<p>Asset Management (AM)</p> Signup and view all the answers

_____________ help companies streamline their interactions with customers.

<p>(CRM) Customer Relationship Management</p> Signup and view all the answers

____________ means releasing the documents that the warehouse uses to pick, pack, and ship orders.

<p>Delivery</p> Signup and view all the answers

____________ is the amount of the bars that can be produced.

<p>Capacity</p> Signup and view all the answers

_______________ programs are core software used by companies to coordinate information in every area of the business.

<p>Enterprise Resource Planning (ERP)</p> Signup and view all the answers

____________ is a collection of activities that takes one or more kinds of input and creates an output, such as a report or forecast, that is of value to the customer.

<p>Business Process</p> Signup and view all the answers

A shortfall is called a __________ if data are inaccurate or not current.

<p>Stockout</p> Signup and view all the answers

To avoid stockouts, management might carry extra raw material and packaging, known as ___________.

<p>Safety stock</p> Signup and view all the answers

___________ includes the computers, people, procedures, and software that store, organize, and deliver information.

<p>Information system (IS)</p> Signup and view all the answers

____________ are analyses that attempt to predict the future sales of a product.

<p>Sales forecasts</p> Signup and view all the answers

___________ recruits, hires, trains, and compensates employees, ensures compliance with government regulations, and oversees the evaluation of employees.

<p>Human Resources</p> Signup and view all the answers

The ____________ module records sales orders and scheduled deliveries.

<p>Sales and Distribution (SD)</p> Signup and view all the answers

_____________ is the process of developing a prediction of future demand for a company's products.

<p>Sales Forecasting</p> Signup and view all the answers

_____________ is the process of breaking down the production plan into finer time units.

<p>Demand Management</p> Signup and view all the answers

______________ began in 1977 as Software Development Laboratories (SDI).

<p>Oracle</p> Signup and view all the answers

______________ uses demand management's production plans as an input for a production schedule.

<p>Detailed Scheduling</p> Signup and view all the answers

______________ determines the amount and timing of raw material orders.

<p>Materials Requirements Planning (MRP)</p> Signup and view all the answers

______________ is a list of the materials needed to make a product.

<p>Bill of Material (BOM)</p> Signup and view all the answers

_____________ refers to the process of determining production quantities for raw materials produced in-house.

<p>Lot Sizing</p> Signup and view all the answers

_______________ describes all activities that occur between raw materials and finished products on the store shelf.

<p>Supply Chain</p> Signup and view all the answers

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Study Notes

Enterprise Resource Planning (ERP)

  • ERP programs are core software used by companies to coordinate information across all business areas.
  • Business processes involve taking various inputs to produce outputs valuable to customers.
  • A stockout occurs when a company runs out of raw materials or packaging due to inaccurate or outdated data.
  • Safety stock is an extra amount of raw materials and packaging kept to prevent stockouts.
  • Information systems (IS) encompass computers, people, procedures, and software for storing, organizing, and delivering information.
  • Sales forecasts help predict the future sales of a product.
  • Raw data refers to unprocessed numbers collected from operations.
  • Marketing and Sales departments set prices, promote products, take orders, provide customer support, and create sales forecasts.
  • Scalability allows for increasing a system's capacity by adding hardware when needed.
  • PeopleSoft was founded by David Duffield.
  • Supply chain management involves planning production, ordering raw materials, receiving materials, manufacturing products, maintaining facilities, and shipping products to customers.
  • Accounting and Finance departments handle financial accounting, manage accounts, plan and budget, and manage cash flow.
  • Human resources (HR) departments recruit, hire, train, compensate employees, ensure regulatory compliance, and oversee employee evaluations.

SAP ERP Modules

  • The Sales and Distribution (SD) module records sales orders and scheduled deliveries.
  • The Materials Management (MM) module manages raw material acquisition from suppliers, inventory handling, and finished good shipping.
  • The Production Planning (PP) module manages production information, planning, scheduling, and recording production activities.
  • The Quality Management (QM) module plans and records quality control activities like inspections and certifications.
  • The Plant Maintenance (PM) module manages maintenance resources and plans preventive maintenance to minimize equipment breakdowns.
  • The Asset Management (AM) module manages fixed asset purchases and depreciation.
  • The Project System (PS) module plans and controls new R&D, construction, and marketing projects.
  • The Financial Accounting (FI) module records transactions in the general ledger.
  • The Workflow (WF) module automates activities within SAP ERP.
  • The Controlling (CO) module assigns manufacturing costs to products and cost centers for profitability analysis.

Key Concepts

  • Return on Investment (ROI) measures an investment project's value by dividing its benefits by its cost.
  • Delivery refers to releasing warehouse documents for picking, packing, and shipping orders.
  • Pricing involves determining pricing strategies for different customers.
  • Customer Relationship Management (CRM) helps companies streamline customer interactions.
  • Capacity represents the maximum output a company can produce.
  • Standard costs are normal manufacturing costs calculated from historical data and adjustments.
  • Sales Forecasting involves predicting future demand for a company's products.
  • Sales and Operations Planning (SOP) determines what a company will produce.
  • Demand Management breaks down the production plan into finer time units to meet individual product demand.

Other Key Concepts

  • Oracle, founded in 1977, is a major software company.
  • Detailed Scheduling uses demand management's production plans to create a production schedule.
  • Production uses the detailed schedule to manage daily operations, determining what to produce and staffing requirements.
  • Materials Requirements Planning (MRP) determines the amount and timing of raw material orders.
  • Rough-cut Planning is a general term for aggregate planning in manufacturing.
  • The Master Production Schedule (MPS) is the output of the demand management process.
  • A Bill of Material (BOM) outlines the materials and quantities needed to make a product.
  • Lead Time is the cumulative time for a supplier to deliver an order from receipt to delivery.
  • Lot Sizing refers to determining production or order quantities.
  • Repetitive Manufacturing involves production lines switching between similar products.
  • Supply Chain encompasses all activities from raw material origins to product availability on shelves.
  • Initial fill rate is the percentage of an order fulfilled in the first shipment by a supplier.
  • Metrics refer to performance measurements.
  • SAP ERP software was previously known as R/3.

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