Week 13
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Questions and Answers

An enterprise application is:

  • The software that runs the navigation for the USS Enterprise
  • A large software system designed to support a major aspect of an organization's operations (correct)
  • Any software that is used by a major enterprise
  • Any software that has been developed by a major organization

    • Which of these should you be able to explain for the topic The IT Industry following the week 1 lecture? (Select all that apply)

  • Typical IT-related activities (correct)
  • The effects that IT has on organisations (correct)
  • What professional practice is (correct)
  • Examples of IT-related jobs and careers (correct)
  • The kinds of changes that have taken place in IT and how it might change in the future (correct)

    • Which of the following is the greatest obstacle to the success of most major change projects?

  • Cost increases
  • Changing requirements
  • Software bugs
  • People resistance (correct)
  • Time constraints

    • In a matrix organizational structure, team members will _____________.

    <p>work in both functional and project-based roles</p> Signup and view all the answers

    Which option below correctly identifies what each letter in the SMART model stands for?

    <p>Specific, Measurable, Achievable, Realistic, Time Bound</p> Signup and view all the answers

    Match the key roles in Change Management to their correct descriptions:

    <p>Executives and senior leaders = Fulfilling the role of sponsors of change Middle managers and supervisors = Fulfilling the role of coach for their direct reports Change management resource or team = Applying a structured approach and enabling others Project team = Integrating the 'people side' of change Support functions = Providing expertise</p> Signup and view all the answers

    The Week 4 Lecture on 'People and Teams' discussed 'The ADKAR Change Model'. Fill in the blanks and correctly identify the five building blocks for successful change. A- , D-desire, K-knowledge, A-_, R-________.

    <p>awareness; ability; reinforcement</p> Signup and view all the answers

    Order the steps of John Kotter's 8 Step Change Model from 1 to 8:

    <p>Increase Urgency = 1 Build the Guiding Team = 2 Get the Right Vision = 3 Communicate for Buy-in = 4 Empower Action = 5 Create Short-term Wins = 6 Don't Let Up = 7 Make it Stick = 8</p> Signup and view all the answers

    Which of the following are Agile ways of working? (Select all that apply)

    <p>Cross Functional Teaming</p> Signup and view all the answers

    Which 3 steps from John Kotter's 8-step change model are focused on 'Creating a climate for change'? (Select all that apply)

    <p>Increase urgency</p> Signup and view all the answers

    Which of the following are key perspectives of ADKAR? (Select all that apply)

    <p>The size of the change determines how much and what kind of change management is needed</p> Signup and view all the answers

    The lecture in Week 5 on 'Information, Research, Estimation' defines sources as?

    <p>The materials from which ideas and information are gathered.</p> Signup and view all the answers

    Based on the lecture in Week 5 on 'Information, Research, Estimation', what is the purpose of Referencing? (Select all that apply)

    <p>Acknowledge the original source of ideas and work that is not the author's own</p> Signup and view all the answers

    Match the following examples to the term that best describes the example:

    <p>A red and round object. = Data The object is a tomato. = Information The tomato is a fruit. = Knowledge Don't put tomato in a fruit salad. = Wisdom</p> Signup and view all the answers

    According to the Week 5 Lecture on Project Estimation, which of the following are considered the five steps in project estimation? (Select all that apply)

    <p>Determine the EFFORT required</p> Signup and view all the answers

    Based on the Week 5 Lecture - Project Estimation, which of the following project estimation approaches are not common? (Select all that apply)

    <p>Component matrix</p> Signup and view all the answers

    Based on the Week 5 Lecture - Project Estimation, which of the following explanations best defines 'Empirical Models'?

    <p>A mathematical function that mimics some trend seen in observed data.</p> Signup and view all the answers

    The following statement "A password that works for only one network session or transaction" defines which of the following terms?

    <p>One-Time Password</p> Signup and view all the answers

    The statement "Individuals who work to exploit vulnerabilities in a computer system, sometimes for information gathering, protest or theft" defines which one of the following threats?

    <p>Hackers</p> Signup and view all the answers

    Which of the following terms can be defined as 'a requirement of more than one method to validate a user'?

    <p>Two-Factor Authentication</p> Signup and view all the answers

    Which of the following best defines the security incident 'Improper Usage'?

    <p>Any incident resulting from violation of an organization’s acceptable usage policies by an authorized user.</p> Signup and view all the answers

    Which of the following are typical approaches taken to sourcing IT talent? (Select all that apply)

    <p>Contracting a consulting company</p> Signup and view all the answers

    The DevOps SDLC model is built around the principles of collaboration and automation as well as reducing the interaction between technical departments and managers.

    <p>False</p> Signup and view all the answers

    When using sources to gather information for your work, which of the following actions should you definitely take? (Select all that apply)

    <p>Assess the sources using the R.E.V.I.E.W criteria before using them</p> Signup and view all the answers

    Based on the Week 7 lecture 'Testing Management', what is the purpose of 'Stress Testing'?

    <p>Stressing the system to breaking point to determine whether the breakdown is potentially harmful.</p> Signup and view all the answers

    Based on the Week 7 lecture 'Testing Management', what are some bad testing practices? (Select all that apply)

    <p>All options are correct.</p> Signup and view all the answers

    Based on the Week 10 Lecture on Communication, what two things can help make writing clear? (Select all that apply)

    <p>Cohesion</p> Signup and view all the answers

    Based on the Week 10 Lecture - Communication, what are the characteristics of professional writing? (Select all that apply)

    <p>Objectivity</p> Signup and view all the answers

    Based on the Week 10 Lecture on Communication, what are the '3Cs'?

    <p>Coherence</p> Signup and view all the answers

    What is a profession?

    <p>An occupation that will typically require formal training and a qualification</p> Signup and view all the answers

    What is the definition of business value?

    <p>Anything that contributes to the overall health and success of an organization</p> Signup and view all the answers

    Which of the following are not typical activities of IT careers? (Select all that apply)

    <p>Procurement</p> Signup and view all the answers

    Who are the stakeholders in a supermarket? (Select all that apply)

    <p>Suppliers</p> Signup and view all the answers

    If your company is digitizing products, channels, or operations, your value story should be how IT _________________.

    <p>Supports digital innovation</p> Signup and view all the answers

    According to the reading on SDLC models (Waterfall vs. Incremental vs. Spiral vs. Rad Model: Key Difference), which SDLC model does not allow you to return to an earlier phase when implemented?

    <p>Waterfall model</p> Signup and view all the answers

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