Week 13

An enterprise application is:

The software that runs the navigation for the USS Enterprise
A large software system designed to support a major aspect of an organization's operations (correct)
Any software that is used by a major enterprise
Any software that has been developed by a major organization

Which of these should you be able to explain for the topic The IT Industry following the week 1 lecture? (Select all that apply)

Typical IT-related activities (correct)
The effects that IT has on organisations (correct)
What professional practice is (correct)
Examples of IT-related jobs and careers (correct)
The kinds of changes that have taken place in IT and how it might change in the future (correct)

Which of the following is the greatest obstacle to the success of most major change projects?

Cost increases
Changing requirements
Software bugs
People resistance (correct)
Time constraints

In a matrix organizational structure, team members will _____________.

work in both functional and project-based roles (B) Signup and view all the answers

Which option below correctly identifies what each letter in the SMART model stands for?

Specific, Measurable, Achievable, Realistic, Time Bound (D) Signup and view all the answers

Match the key roles in Change Management to their correct descriptions:

Executives and senior leaders = Fulfilling the role of sponsors of change Middle managers and supervisors = Fulfilling the role of coach for their direct reports Change management resource or team = Applying a structured approach and enabling others Project team = Integrating the 'people side' of change Support functions = Providing expertise Signup and view all the answers

The Week 4 Lecture on 'People and Teams' discussed 'The ADKAR Change Model'. Fill in the blanks and correctly identify the five building blocks for successful change. A- , D-desire, K-knowledge, A-_, R-________.

awareness; ability; reinforcement Signup and view all the answers

Order the steps of John Kotter's 8 Step Change Model from 1 to 8:

Increase Urgency = 1 Build the Guiding Team = 2 Get the Right Vision = 3 Communicate for Buy-in = 4 Empower Action = 5 Create Short-term Wins = 6 Don't Let Up = 7 Make it Stick = 8 Signup and view all the answers

Which of the following are Agile ways of working? (Select all that apply)

Cross Functional Teaming (A), Scrum (C), Extreme Programming (XP) (D), Continuous Integration (E), Test Driven Development (F), Continuous Delivery (G) Signup and view all the answers

Which 3 steps from John Kotter's 8-step change model are focused on 'Creating a climate for change'? (Select all that apply)

Increase urgency (A), Build the guiding team (C), Get the right vision (D) Signup and view all the answers

Which of the following are key perspectives of ADKAR? (Select all that apply)

The size of the change determines how much and what kind of change management is needed (A), Employee resistance is the norm, not the exception. Expect some to never support the change (C), Visible and active sponsorship is not only desirable but necessary for success (D), Employees go through the change process in stages and go through these stages as individuals (E) Signup and view all the answers

The lecture in Week 5 on 'Information, Research, Estimation' defines sources as?

The materials from which ideas and information are gathered. (B) Signup and view all the answers

Based on the lecture in Week 5 on 'Information, Research, Estimation', what is the purpose of Referencing? (Select all that apply)

Acknowledge the original source of ideas and work that is not the author's own (A), For the writer to remember where they got the information from (B), Point the reader to the original documents so that they can determine independently whether the attributed sources support the author’s argument as written (C) Signup and view all the answers

Match the following examples to the term that best describes the example:

A red and round object. = Data The object is a tomato. = Information The tomato is a fruit. = Knowledge Don't put tomato in a fruit salad. = Wisdom Signup and view all the answers

According to the Week 5 Lecture on Project Estimation, which of the following are considered the five steps in project estimation? (Select all that apply)

Determine the EFFORT required (B), Determine the SIZE of the project (C), Calculate the DURATION (E), Decide on the RESOURCES needed (F), Calculate the COST (G) Signup and view all the answers

Based on the Week 5 Lecture - Project Estimation, which of the following project estimation approaches are not common? (Select all that apply)

Component matrix (A), Function point analysis (B), Algorithmic cost model (C) Signup and view all the answers

Based on the Week 5 Lecture - Project Estimation, which of the following explanations best defines 'Empirical Models'?

A mathematical function that mimics some trend seen in observed data. (B) Signup and view all the answers

The following statement "A password that works for only one network session or transaction" defines which of the following terms?

One-Time Password (C) Signup and view all the answers

The statement "Individuals who work to exploit vulnerabilities in a computer system, sometimes for information gathering, protest or theft" defines which one of the following threats?

Hackers (B) Signup and view all the answers

Which of the following terms can be defined as 'a requirement of more than one method to validate a user'?

Two-Factor Authentication (B) Signup and view all the answers

Which of the following best defines the security incident 'Improper Usage'?

Any incident resulting from violation of an organization’s acceptable usage policies by an authorized user. (C) Signup and view all the answers

Which of the following are typical approaches taken to sourcing IT talent? (Select all that apply)

Contracting a consulting company (B), Using a recruitment company (D), Outsourcing to specialist companies (E), Direct recruitment (F) Signup and view all the answers

The DevOps SDLC model is built around the principles of collaboration and automation as well as reducing the interaction between technical departments and managers.

False (B) Signup and view all the answers

When using sources to gather information for your work, which of the following actions should you definitely take? (Select all that apply)

Assess the sources using the R.E.V.I.E.W criteria before using them (A), Include in-text references for any ideas that are not your own (B), Use trustworthy sources (C), Put all the sources you used in the reference list (D) Signup and view all the answers

Based on the Week 7 lecture 'Testing Management', what is the purpose of 'Stress Testing'?

Stressing the system to breaking point to determine whether the breakdown is potentially harmful. (B) Signup and view all the answers

Based on the Week 7 lecture 'Testing Management', what are some bad testing practices? (Select all that apply)

All options are correct. (B) Signup and view all the answers

Based on the Week 10 Lecture on Communication, what two things can help make writing clear? (Select all that apply)

Cohesion (B), Structure (C) Signup and view all the answers

Based on the Week 10 Lecture - Communication, what are the characteristics of professional writing? (Select all that apply)

Objectivity (A), Precision (C), Brevity (D), Clarity (E) Signup and view all the answers

Based on the Week 10 Lecture on Communication, what are the '3Cs'?

Coherence (A), Consistency (B), Clarity (C) Signup and view all the answers

What is a profession?

An occupation that will typically require formal training and a qualification (B) Signup and view all the answers

What is the definition of business value?

Anything that contributes to the overall health and success of an organization (A) Signup and view all the answers

Which of the following are not typical activities of IT careers? (Select all that apply)

Procurement (C) Signup and view all the answers

Who are the stakeholders in a supermarket? (Select all that apply)

Suppliers (A), Employees (B), Shareholders (C), Customers (D) Signup and view all the answers

If your company is digitizing products, channels, or operations, your value story should be how IT _________________.

Supports digital innovation (D) Signup and view all the answers

According to the reading on SDLC models (Waterfall vs. Incremental vs. Spiral vs. Rad Model: Key Difference), which SDLC model does not allow you to return to an earlier phase when implemented?

Waterfall model (C) Signup and view all the answers