Engineering Management Process
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Questions and Answers

What type of goals are set with and by line-managers?

  • Tactical
  • Strategic
  • Operational (correct)
  • Developmental
  • What is typically the starting point in formulating strategies?

  • SWOT analysis (correct)
  • A mission statement
  • Goal implementation
  • Operational plans
  • What strategy is Breitling pursuing by maintaining high standards for quality and differentiation?

  • BCG strategy
  • Differentiation strategy (correct)
  • Diversification strategy
  • Low-cost strategy
  • What does the product life cycle help managers recognize?

    <p>All of the choices</p> Signup and view all the answers

    If an SBU that was initially a question mark becomes the market leader, what category does it transition into?

    <p>Become a star</p> Signup and view all the answers

    In an assembly operation where Bob spends three weeks on each job, what is the first job after he finishes the cycle?

    <p>First job</p> Signup and view all the answers

    What is the primary purpose of the management process?

    <p>Achieving organizational goals efficiently and effectively</p> Signup and view all the answers

    Which activity involves motivating engineers to adopt new quality improvement processes?

    <p>Leading</p> Signup and view all the answers

    What is an example of an organizational goal?

    <p>Profit</p> Signup and view all the answers

    Which skill is important for managers in roles like disturbance handler and negotiator?

    <p>Interpersonal</p> Signup and view all the answers

    Who was the first person to identify the managerial functions of planning, organizing, leading, and controlling?

    <p>Henry Fayol</p> Signup and view all the answers

    Which management pioneer conducted the Hawthorne studies at Western Electric?

    <p>Elton Mayo</p> Signup and view all the answers

    What is the term used to describe the set of forces that cause people to behave in certain ways?

    <p>Motivation</p> Signup and view all the answers

    Which factor would NOT be included in Maslow's physiological needs category?

    <p>Sex</p> Signup and view all the answers

    What does OSHA attempt to ensure workers' needs are met in terms of?

    <p>Physiological</p> Signup and view all the answers

    According to Maslow, which need is part of achieving greatness at work?

    <p>Self-actualization</p> Signup and view all the answers

    Why is solitary confinement particularly challenging for individuals?

    <p>Affiliation</p> Signup and view all the answers

    In expectancy theory, what are raises, promotions, stress, and resentment considered as?

    <p>Reinforcements</p> Signup and view all the answers

    What type of layout would you expect to find in a spa?

    <p>Cellular</p> Signup and view all the answers

    When unmanned aircraft are sent into combat instead of pilots, this is an example of:

    <p>Quality control</p> Signup and view all the answers

    What process involves managing operations control, resource acquisition, purchasing, and inventory to improve efficiency and effectiveness?

    <p>Robotics</p> Signup and view all the answers

    In the context of inventory management, lead would be classified as a type of:

    <p>Raw materials inventory</p> Signup and view all the answers

    Which term describes the relatively stable set of psychological and behavioral attributes that differentiate one person from another?

    <p>Personality</p> Signup and view all the answers

    In expectancy theory, what category do raises, promotions, stress, and resentment fall under?

    <p>Outcomes</p> Signup and view all the answers

    What is the term for the process of specifying the objectives to be achieved by an organization and deciding the best course of action to reach those objectives?

    <p>Planning</p> Signup and view all the answers

    In departmentalization, which type of committee is typically created for a short-term purpose only?

    <p>Ad hoc committee</p> Signup and view all the answers

    What skill is crucial for a project manager to achieve their set goals through other team members?

    <p>Leadership skills</p> Signup and view all the answers

    When managers face disagreement on issues of territorial power or hidden agendas, what type of conflict is typically encountered?

    <p>Politics</p> Signup and view all the answers

    Which type of authority allows a specialist to oversee lower-level personnel involved in a project, irrespective of their formal organizational role?

    <p>Functional authority</p> Signup and view all the answers

    In organizational structure, which function involves ensuring that the actual performance meets the planned objectives?

    <p>Controlling</p> Signup and view all the answers

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