Nurse Manager Roles and Responsibilities

Questions and Answers

Which of the following is an important role of the nurse manager?

Give daily bedside care.

Administer medications at least 2 to 3 times weekly.

Independently set goals.

Coordinate the unit's activities. (correct)

Effective delegation involves which of the following?

The assignment of a specific number of in-service education hours

Accurate documentation

Clear identification of the delegated task (correct)

The ability to reward positive behavior of a staff member

Assessing a client's needs involves:

Gathering information about the client. (correct)

Determining whether patient goals have been met.

Planning care and formulating the written nursing care plan.

Giving care to the client.

These actions are examples of gaining cooperation from staff members:

Empowerment. Signup and view all the answers

Holding staff members responsible for their actions applies to which term?

Accountability Signup and view all the answers

The facility's recognition of Susie's work is an example of:

Formal positive feedback. Signup and view all the answers

When a staff member makes a mistake, the nurse manager should:

Accept the mistake and help the person learn from the mistake. Signup and view all the answers

The most common reason for employee error is:

Lack of knowledge. Signup and view all the answers

The primary reason for employee counseling is:

To inform employees that they need to do something differently or that they have done something well. Signup and view all the answers

Counseling sessions should be private and brief. They should also be:

Nonconfrontational. Signup and view all the answers

A positive approach to discipline requires a certain focus from the manager. That focus is:

Helping the employee to improve performance and behavior. Signup and view all the answers

The emphasis in performance analysis is on:

The future. Signup and view all the answers

Performance review is based on:

The job description. Signup and view all the answers

Using the contrast effect in performance analysis refers to:

Rating an employee by comparison with other employees. Signup and view all the answers

The major components of a performance analysis are:

Goals or objectives. Signup and view all the answers

A performance plan for improvement should include:

A time frame for achieving each goal. Signup and view all the answers

Study Notes

Nurse Manager Roles

Primary role involves coordinating unit activities, rather than providing direct patient care or administering medications.

Effective Delegation

Clear task identification is crucial for successful delegation to ensure understanding and accountability.

Assessing Client Needs

Gathering information about the client is essential before delegating tasks, ensuring care is tailored to individual needs.

Staff Empowerment

Gaining cooperation from staff through soliciting input on patient care exemplifies empowerment, promoting a collaborative work environment.

Accountability in Management

Holding staff responsible for their actions and requiring documentation reflects accountability in nursing management practices.

Positive Feedback Recognition

Formal positive feedback, such as "Employee of the Month" awards, recognizes individual contributions and boosts morale.

Learning from Mistakes

Mistakes should be treated as learning opportunities to support staff development rather than blaming or punishing employees.

Causes of Employee Errors

Lack of knowledge is identified as the most common reason for employee errors, emphasizing the need for ongoing education.

Purpose of Employee Counseling

Counseling aims to inform and guide employees toward improved performance, rather than being punitive or disciplinary in nature.

Counseling Session Characteristics

Sessions should be nonconfrontational and brief to foster open communication and a supportive atmosphere.

Approach to Discipline

Effective discipline focuses on helping employees improve, rather than adopting punitive measures or solely criticizing behaviors.

Performance Analysis Focus

The focus of performance analysis is forward-thinking, emphasizing future improvements rather than solely reflecting on past performance.

Basis for Performance Review

Performance reviews should align with the job description to provide a fair assessment against established standards.

Contrast Effect in Ratings

The contrast effect involves assessing an employee's performance relative to that of peers, which can skew objectivity in evaluation.

Components of Performance Analysis

Key components include setting goals or objectives, which provide a basis for evaluating and guiding employee performance.

Performance Improvement Plans

Effective improvement plans must include a clear time frame for achieving goals, supporting structured growth and accountability.

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Description

This quiz explores the various roles and responsibilities of a nurse manager, focusing on effective delegation, staff empowerment, and accountability. Test your understanding of how these concepts contribute to effective nursing management and patient care.