Podcast
Questions and Answers
Which of the following is an important role of the nurse manager?
Which of the following is an important role of the nurse manager?
- Give daily bedside care.
- Administer medications at least 2 to 3 times weekly.
- Independently set goals.
- Coordinate the unit's activities. (correct)
Effective delegation involves which of the following?
Effective delegation involves which of the following?
- The assignment of a specific number of in-service education hours
- Accurate documentation
- Clear identification of the delegated task (correct)
- The ability to reward positive behavior of a staff member
Assessing a client's needs involves:
Assessing a client's needs involves:
- Gathering information about the client. (correct)
- Determining whether patient goals have been met.
- Planning care and formulating the written nursing care plan.
- Giving care to the client.
These actions are examples of gaining cooperation from staff members:
These actions are examples of gaining cooperation from staff members:
Holding staff members responsible for their actions applies to which term?
Holding staff members responsible for their actions applies to which term?
The facility's recognition of Susie's work is an example of:
The facility's recognition of Susie's work is an example of:
When a staff member makes a mistake, the nurse manager should:
When a staff member makes a mistake, the nurse manager should:
The most common reason for employee error is:
The most common reason for employee error is:
The primary reason for employee counseling is:
The primary reason for employee counseling is:
Counseling sessions should be private and brief. They should also be:
Counseling sessions should be private and brief. They should also be:
A positive approach to discipline requires a certain focus from the manager. That focus is:
A positive approach to discipline requires a certain focus from the manager. That focus is:
The emphasis in performance analysis is on:
The emphasis in performance analysis is on:
Performance review is based on:
Performance review is based on:
Using the contrast effect in performance analysis refers to:
Using the contrast effect in performance analysis refers to:
The major components of a performance analysis are:
The major components of a performance analysis are:
A performance plan for improvement should include:
A performance plan for improvement should include:
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Study Notes
Nurse Manager Roles
- Primary role involves coordinating unit activities, rather than providing direct patient care or administering medications.
Effective Delegation
- Clear task identification is crucial for successful delegation to ensure understanding and accountability.
Assessing Client Needs
- Gathering information about the client is essential before delegating tasks, ensuring care is tailored to individual needs.
Staff Empowerment
- Gaining cooperation from staff through soliciting input on patient care exemplifies empowerment, promoting a collaborative work environment.
Accountability in Management
- Holding staff responsible for their actions and requiring documentation reflects accountability in nursing management practices.
Positive Feedback Recognition
- Formal positive feedback, such as "Employee of the Month" awards, recognizes individual contributions and boosts morale.
Learning from Mistakes
- Mistakes should be treated as learning opportunities to support staff development rather than blaming or punishing employees.
Causes of Employee Errors
- Lack of knowledge is identified as the most common reason for employee errors, emphasizing the need for ongoing education.
Purpose of Employee Counseling
- Counseling aims to inform and guide employees toward improved performance, rather than being punitive or disciplinary in nature.
Counseling Session Characteristics
- Sessions should be nonconfrontational and brief to foster open communication and a supportive atmosphere.
Approach to Discipline
- Effective discipline focuses on helping employees improve, rather than adopting punitive measures or solely criticizing behaviors.
Performance Analysis Focus
- The focus of performance analysis is forward-thinking, emphasizing future improvements rather than solely reflecting on past performance.
Basis for Performance Review
- Performance reviews should align with the job description to provide a fair assessment against established standards.
Contrast Effect in Ratings
- The contrast effect involves assessing an employee's performance relative to that of peers, which can skew objectivity in evaluation.
Components of Performance Analysis
- Key components include setting goals or objectives, which provide a basis for evaluating and guiding employee performance.
Performance Improvement Plans
- Effective improvement plans must include a clear time frame for achieving goals, supporting structured growth and accountability.
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