Move Your Bus Ch 23

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Questions and Answers

What significant change did David Krantz implement at YP to maintain relevance?

He transformed the company's physical office space.

He completely rebranded and shifted the company culture. (correct)

He developed a new product line unrelated to advertising.

He focused on expanding the Yellow Pages in print form.

What role did the character Annie from the movie Speed represent in the context of leadership?

She acted as an unofficial leader who rose to the occasion. (correct)

She was a bystander who offered guidance to a peer.

She was a formal leader with authority over the bus.

She avoided responsibility during the crisis.

What foundational qualities are suggested to be necessary for effective leadership?

Authoritative decision-making and strict control.

Technical knowledge and innovation skills.

Financial expertise and extensive experience.

Passion and ability to connect with people. (correct)

In the context of becoming a Driver, what opportunities are mentioned for individuals outside of corporate settings?

Heading up community projects or committees. Signup and view all the answers

What is implied about the journey of developing leadership skills?

It requires ongoing effort and dedication over time. Signup and view all the answers

What is Drew's main objective regarding his team member Rufus?

To let Rufus innovate and excel. Signup and view all the answers

How did the principal respond to Ron's teaching methods?

She encouraged Ron to use them but suggested closing the door. Signup and view all the answers

What is a potential consequence of asking top performers to hide their success?

Feelings of unappreciation leading to decreased motivation. Signup and view all the answers

What common issue might arise when a single Runner is present in an organization of Joggers?

The Runner may be viewed as a threat by peers. Signup and view all the answers

What does Amanda do to allow her Runners to shine in her boutique?

She encourages her top performers to welcome customers. Signup and view all the answers

What should leaders avoid doing with their top performers?

Limiting their visibility and contributions. Signup and view all the answers

How might other teachers react to a Runner in a predominately Jogger environment?

They may feel threatened and belittle the Runner's efforts. Signup and view all the answers

What is the underlying theme about leadership presented in the content?

Effective leaders embrace and promote their top performers. Signup and view all the answers

What does the phrase 'don’t hide a Runner’s light under a bushel basket' imply?

Encourage top performers to excel and be visible. Signup and view all the answers

What is a main risk of failing to recognize and support Runners in an organization?

High turnover of key talent to competitors. Signup and view all the answers

Study Notes

Allow Runners to Shine

Drew, a leader, believes in letting his high performers excel, even if they potentially "outperform" him.
The text uses the analogy of a bus and its passengers: Walkers, Riders, Joggers and Runners to illustrate performance levels within an organization.
Runners are high performers who need space and encouragement to excel, not suppressed or held back.
The text highlights a story of a teacher whose impressive work, though appreciated by students and parents, was seen as disruptive by colleagues and administration causing her to be told to "close her door".
It emphasizes the importance of letting Runners shine as their contribution benefits the whole organization, fostering innovation and progress.
Hiding Runners under a bushel basket (as the text says) leads to resentment, frustration, and potential loss of talent.
An entrepreneur, Amanda, showcases how empowering her "star" salespeople improves customer service and boosts sales.
The text advocates for creating a work environment where Runners are not perceived as threats but rather key assets to be leveraged.
Matt Crisp, CEO of eVestment, promotes a culture of recognizing and rewarding Runners through internal programs, equity participation, and fostering decision-making autonomy.
The text highlights how Matt Crisp's company utilizes a poker chip strategy to empower employees (even junior ones) to make bolder decisions and take calculated risks, reflecting a "play to win" philosophy.
Matt's company also provides stock options/equity participation to all associates, creating a sense of ownership and reward for collective success.

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Description

This quiz explores the concept of allowing high performers, referred to as 'Runners', to excel in an organizational setting. Through analogies and real-life examples, it emphasizes the importance of fostering an environment where these individuals can shine without being suppressed. Understand the impact of empowering Runners on innovation and overall organizational success.