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Questions and Answers
What is the first step an employer must take when determining the fairness of a dismissal due to illness or injury?
What is the first step an employer must take when determining the fairness of a dismissal due to illness or injury?
What factor must be considered regarding the employee's capacity to perform work?
What factor must be considered regarding the employee's capacity to perform work?
Which of the following is NOT an option an employer should consider when dealing with an incapacitated employee?
Which of the following is NOT an option an employer should consider when dealing with an incapacitated employee?
When assessing permanent incapacity, what is one of the key questions an employer must ask?
When assessing permanent incapacity, what is one of the key questions an employer must ask?
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What must an employer do prior to dismissing an employee due to brief illness or injury?
What must an employer do prior to dismissing an employee due to brief illness or injury?
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What must be believed for an employee to be aware of the required performance standard?
What must be believed for an employee to be aware of the required performance standard?
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What factor is NOT considered when determining how much time an employee should be given to improve?
What factor is NOT considered when determining how much time an employee should be given to improve?
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Which action is considered a last resort in response to underperformance?
Which action is considered a last resort in response to underperformance?
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Which of the following is NOT a procedural fairness requirement before dismissing for poor performance?
Which of the following is NOT a procedural fairness requirement before dismissing for poor performance?
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What must an employer prove before making a dismissal decision for underperformance?
What must an employer prove before making a dismissal decision for underperformance?
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What is a primary purpose of procedural fairness in performance appraisals?
What is a primary purpose of procedural fairness in performance appraisals?
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Which step is part of the process to ensure fair dismissal of an underperforming employee?
Which step is part of the process to ensure fair dismissal of an underperforming employee?
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Which of the following indicates a failure to meet the requirements of procedural fairness?
Which of the following indicates a failure to meet the requirements of procedural fairness?
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What does incapacity refer to in the context of employment?
What does incapacity refer to in the context of employment?
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Which of the following is NOT mentioned as a reason for poor performance?
Which of the following is NOT mentioned as a reason for poor performance?
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According to the Code of Good Practice, what must an employer demonstrate in cases of dismissal for poor performance?
According to the Code of Good Practice, what must an employer demonstrate in cases of dismissal for poor performance?
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What is meant by 'substantive fairness' in the context of dismissals?
What is meant by 'substantive fairness' in the context of dismissals?
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What constitutes a fair reason for dismissal due to poor performance?
What constitutes a fair reason for dismissal due to poor performance?
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Which of these reflects a procedural fairness requirement in dismissal for poor performance?
Which of these reflects a procedural fairness requirement in dismissal for poor performance?
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What does the employer need to prove regarding performance standards in cases of dismissal?
What does the employer need to prove regarding performance standards in cases of dismissal?
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In what scenario can an employee NOT be dismissed for poor performance?
In what scenario can an employee NOT be dismissed for poor performance?
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What is the primary purpose of a probationary period for employees?
What is the primary purpose of a probationary period for employees?
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What rights do probationary employees have before dismissal?
What rights do probationary employees have before dismissal?
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Which of the following statements about medical incapacity is true?
Which of the following statements about medical incapacity is true?
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According to the Code of Good Practice, what must the employer do if an employee is unable to perform their job?
According to the Code of Good Practice, what must the employer do if an employee is unable to perform their job?
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In the context of probation, what should employers provide to probationary employees?
In the context of probation, what should employers provide to probationary employees?
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What is required from employers regarding the duration of the probationary period?
What is required from employers regarding the duration of the probationary period?
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What measures should an employer consider for an employee with medical incapacity?
What measures should an employer consider for an employee with medical incapacity?
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What is a potential misuse of the probationary period according to the established guidelines?
What is a potential misuse of the probationary period according to the established guidelines?
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Study Notes
Dismissal for Poor Performance
- Poor performance is when an employee doesn't meet required job standards.
- Dismissals for poor performance are sometimes called "no fault" dismissals.
- An employer can only dismiss an employee for poor performance if the dismissal is fair, in both reason and procedure.
Incapacity
- Incapacity means an employee cannot perform their job duties.
- Incapacity is not due to fault or negligence of the employee.
- Incapacity can be a reason for dismissal.
Types of Incapacity
- Poor performance: lack of skills, knowledge or inefficiency
- Medical: illness or injury
Performance Appraisal
- Performance appraisal documents can be used in dismissal cases.
- Ratings are used: High, Above Average, Average, Below Average, Low.
Dismissal for Poor Performance - Code of Good Practice
- The code of good practice includes the determination of whether the employee failed to meet a performance standard.
- Consider if the employee was aware of the required standard, given a fair opportunity to meet the standard and if dismissal was an appropriate sanction.
- Investigation of reasons for poor performance, and the weaknesses in the employee support system.
Code of Good Practice: Dismissal - Substantive Fairness
- Consider if the employee failed to meet a performance standard.
- Was the employee aware of the required standard?
- Was the employee given a fair opportunity to meet the required standard?
- Was the dismissal a proportionate sanction for not meeting the required standard.
Did the Employee Fail to Meet a Performance Standard?
- Employers must investigate instances of poor work performance.
- The investigation determines the causes of poor performance.
- The investigation determines if any weaknesses exist in the support system.
- Determine if steps can be taken to rectify the situation.
Standard Exists and is Reasonable
- It must be proven the required standard exists and is reasonable.
- Policies, practices, and other employment contracts can be used.
- Other employee performance/standards can be used to assess the employee's performance.
Awareness of the Performance Standard
- Employees should be aware of the required performance standards.
- General directives or ad-hoc measures can convey the required performance standard.
- This can include warnings and counseling.
- The more warnings given the more likely the employee is aware of the standards.
Reasonable Opportunity to Improve
- Employees should be made aware of their shortcomings and how to rectify them.
- Employees must be given a chance to improve.
- Factors to consider when determining how much time should be given are: job complexity, volume and nature of work, employer's business, and employee's qualifications & experience.
Appropriate Sanction
- Dismissal should be the last resort.
- Employees must be given a chance to be heard before a dismissal decision is made.
- An employer must prove an employee is unable to perform their duties.
Probationary Employees
- Probationary employees can be dismissed for less serious reasons than tenured employees.
- The purpose of a probation period is for the employer to evaluate the employee's performance.
- Employers provide evaluations, training, guidance, or counselling.
Probationers' Rights
- Probationers, like other employees, are entitled to evaluation, training, guidance, or counseling.
- Probationers are allowed to make representations prior to dismissal and can be represented by a trade union or other employee.
- The length of the probationary period should be reasonable, considering factors such as the job's nature.
Probationary Use
- Probation periods cannot be used as a tool to circumvent the law or standards, for example, to deny permanent work status.
- Employers must choose to either extend the probation period or dismiss the employee.
- Dismissal is only permissible after the employee has been given the opportunity to be heard.
Medical Incapacity
- Medical incapacity is used in dismissal scenarios in cases of ill health.
- It also includes instances of an inability to fulfill job duties due to illness, injury, or disease.
- The inability must align with the expected standards.
Code of Good Practice: Dismissal - Principles
- Employers should determine the employee's capacity for job performance.
- The extent and likely duration of the employee's incapacity must be established.
- Employers should investigate if duties can be modified or if alternative work arrangements are available.
- A consideration of alternative work (even if at a reduced rate) must be made.
Substantive Fairness
- Consider if an employee is able to perform their job duties;
- To what extent is the employee capable of working;
- Can the work circumstances be adapted; and
- Is alternative work available?
Procedural Fairness
- Identify the severity of the incapacity.
- Consider possible alternatives; and
- Implement a fair dismissal.
Seriousness
- Employers must determine the seriousness of employee incapacity.
- Dismissal for short-term illness or injury may be unwarranted.
- Determine if the incapacity is temporary or permanent.
Alternatives or Adaptation
- Look at adapting work duties to suit the employee's current condition.
- Offer assistance or equipment to aid the employee in their duties.
- Explore alternative work assignments
Permanent Incapacity
- Determine how much of the employee's regular duties they can still perform.
- Look at adapting the workplace environment or work duties to allow them to function effectively.
- Explore alternative job opportunities.
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Description
This quiz covers essential concepts regarding dismissal for poor performance and incapacity in the workplace. It examines what constitutes poor performance, the types of incapacity, and the role of performance appraisals in dismissal cases. Gain a clear understanding of the guidelines that govern fair dismissal procedures.