Employment and Working Conditions Overview

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Questions and Answers

What should victims of bullying primarily realize regarding their situation?

  • They should retaliate against the bully
  • They are not to blame (correct)
  • They should ignore the situation
  • They are responsible for the bullying

Which of the following is an early action managers should take regarding bullying in the workplace?

  • Conduct regular staff evaluations
  • Organize social outings for employees
  • Increase working hours to improve productivity
  • Institute a preventive company policy (correct)

Which factor does NOT influence tolerance to shift work?

  • Family situation
  • Education level (correct)
  • Individual characteristics
  • Shift-work schedules

What type of shift work is associated with the strongest predictors of Negative Work to Family Spillover (NWFSp)?

<p>Rotating shifts (D)</p> Signup and view all the answers

What is one definition of absolute homelessness?

<p>Individuals who live on the street (A)</p> Signup and view all the answers

Which category of homelessness is primarily due to sudden trauma such as job loss or eviction?

<p>Transitionally homeless (B)</p> Signup and view all the answers

Which of the following defines visible homelessness?

<p>Individuals seen sleeping in public spaces (B)</p> Signup and view all the answers

What percentage of homeless individuals are estimated to be invisibly homeless?

<p>80% (D)</p> Signup and view all the answers

What is one significant effect of high unemployment levels in society?

<p>Significant mental health problems (A)</p> Signup and view all the answers

What does mobbing primarily involve?

<p>Repeated attacks on a colleague's dignity and integrity (C)</p> Signup and view all the answers

Which of the following is a potential solution against emotional abuse in the workplace?

<p>Utilizing Primary Control Theory (C)</p> Signup and view all the answers

What factor contributes to the occurrence of mobbing in workplaces?

<p>Tolerating and misinterpreting behaviors (B)</p> Signup and view all the answers

According to research, how does the environment at work affect individuals?

<p>Conditions at work can greatly affect health and emotional well-being (B)</p> Signup and view all the answers

What is a common outcome linked to the phenomenon of mobbing in the workplace?

<p>Lost productivity and increased healthcare costs (D)</p> Signup and view all the answers

Which of the following describes the effects of unpaid work on individuals?

<p>It can affect mental, physical, and social health (C)</p> Signup and view all the answers

What role does Manitoba Blue Cross's Employee Assistance Program (EAP) play?

<p>Extending assistance for emotional and personal health concerns (C)</p> Signup and view all the answers

Flashcards

Victims of Mobbing/Bullying: Taking Control

Victims of bullying or mobbing should realize they are not to blame, weigh their options, be assertive, and take control of the situation.

Manager's Role in Preventing Mobbing/Bullying

Managers should be vigilant for early signs of mobbing or bullying in the workplace and implement a preventive company policy to address these issues.

Shift Work's Impact on Life

Shift or night work can negatively impact four key areas of life: biological rhythms, work performance, social interactions, and overall physical health.

Factors Influencing Shift Work Tolerance

Shift work tolerance is influenced by individual characteristics, family situation, social conditions, working conditions, and shift work schedules.

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Shift-Work Schedules and Tolerance

Shift-work schedules, such as evening, night, rotating, split, and flexible shifts, can all have different effects on tolerance to shift work.

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What is Negative Work-to-Family Spillover (NWFSp)?

Negative work-to-family spillover (NWFSp) refers to how work-related issues negatively impact an individual's family life.

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Predictors of Negative Work-to-Family Spillover

According to Grosswald's study (2003), working a rotating shift, being in a family-friendly work culture, preferring fewer work hours, and having supervisory support were strong predictors of NWFSp.

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Types of Homelessness

Homelessness can be categorized as absolute, relative, visible, and invisible, with each category representing a different level of housing instability and deprivation.

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Employment's Impact on Health

Unemployment, underemployment, stressful work, and unsafe work environments can negatively impact mental, physical, and social health.

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Control Theory in the Workplace

A lack of control in the workplace can lead to emotional abuse and a decline in mental health.

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Primary Control

Primary Control involves taking direct action to change a situation, such as seeking a new job or confronting a bully.

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Secondary Control

Secondary Control revolves around adjusting your thinking or perspective to cope with a difficult situation.

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Dictive Control

Dictive Control involves mentally re-framing a situation. This can be helpful in making yourself feel powerful.

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Vicarious Control

Vicarious Control is when we feel a sense of control through someone or something else.

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Illusory Control

Illusory control focuses on believing you have more control over a situation than is actually true.

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Interpretive Control

Interpretive Control is about understanding and interpreting a situation to gain a sense of control. For example, if you are unable to change a difficult situation at work, you may try to understand it better to find a solution.

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Mobbing

Mobbing is a form of workplace bullying where multiple individuals target a colleague with repeated attacks on their character, work performance, and reputation.

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How Mobbing Begins

Mobbing often begins with a conflict that escalates into a pattern of harassment involving scapegoat mentality and often driven by personal resentment or fear.

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Why Mobbing Goes Unnoticed

Mobbing is more than just workplace conflict. Mobbing goes unnoticed because victims are often worn down and cannot defend themselves. Mobbing can be hard to identify because it is not always clearly defined as distinct from other forms of harassment or discrimination.

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Consequences of Mobbing

Mobbing has significant consequences, including lost productivity, increased healthcare costs, legal expenses, and severe psychological effects on victims.

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Combating Mobbing

Steps to combat mobbing include creating a culture of respect, providing employee training on bullying, and establishing clear reporting mechanisms for victims.

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Study Notes

Employment and Working Conditions

  • Underlying premises include unemployment, underemployment, stressful work, and unsafe work.
  • Control and less stress are important considerations.
  • Unemployment negatively affects physical, mental, and social health.
  • Work conditions severely impact an employee's health and well-being.

Unpaid Work

  • Sandwich generation provides for children and elderly parents.

Employment and Working Conditions (General)

  • High unemployment and economic instability contribute to significant mental health problems and negatively impact the physical health of individuals, families, and communities.

Emotional Abuse in the Workplace

  • Despair and serious illness are symptoms.
  • Emotional abuse is a "silent epidemic".

Manitoba Blue Cross: Employee Assistance Program

  • A private, not-for-profit health insurance provider in Winnipeg, Manitoba.
  • Provides employee assistance programs (EAPs) to employees and their families in navigating emotional, financial, legal, child, and elder care needs.

EAP Updater: Emotional Abuse in the Workplace

  • This presentation updates the EAP program about emotional abuse in the workplace.

Emotional Abuse in the Workplace: Potential Solution: Control Theory

  • The document provides a two-process model of perceived control, developed by Fred Rothbaum, John R. Weisz, and Samuel S. Snyder.

Emotional Abuse in the Workplace Potential Solutions: Primary Control

Emotional Abuse in the Workplace Potential Solutions: Secondary Control (4 Types)

  • The presentation includes four types of secondary control: predictive, illusory, vicarious, and interpretive.

EAP Updater: Mobbing

  • Mobbing is a behavior exhibited by coworkers, superiors, or subordinates.
  • It involves attacking a colleague's dignity, integrity, and competence.
  • Mobbing extends over weeks, months, or years.

Bullying/Mobbing

  • Bullying is defined as repeated, malicious, verbal mistreatment driven by the desire to control.
  • Mobbing is a group or collective action aimed at suppressing or humiliating a target.

Mobbing (How it starts)

  • Typically begins with an escalating conflict.
  • Driven by scapegoat mentality, personal animosities, fear, and jealousy.

Mobbing (Why it happens)

  • Ignored, tolerated, and misinterpreted.
  • Not identified clearly as distinct from sexual harassment or discrimination.
  • Victims are often exhausted and unable to defend themselves.

The Costs of Mobbing/Bullying

  • Lost productivity
  • Increased healthcare costs
  • Added legal costs
  • Negative psychosocial implications
  • The University of Manitoba Athletic Council provides anti-bullying programs.

Mobbing/Bullying: What can be done? (Victims)

  • Recognize that they are not to blame.
  • Weigh their options.
  • Be assertive.
  • Take control.

Mobbing/Bullying: What can be done? (Managers)

  • Watch for early signs of mobbing/bullying.
  • Implement a preventive company policy.
  • Create a company policy using six steps:
      1. Identify the need for a policy.
      1. Determine the policy content and goals.
      1. Gain support from leadership and legal.
      1. Carefully craft your policy.
      1. Communicate the changes.
      1. Monitor and update the policy.

The Impact of Shift and Night Work on Health

  • Shift work, particularly night work, negatively impacts health.
  • Disturbances in circadian rhythms, sleep/wake cycles, and work performance.
  • Interferences with relationships, health, and family.
  • Potential for gastrointestinal, neuropsychiatric, and cardiovascular issues.
  • Specifically affects women's health due to hormonal and reproductive functions.
  • Tolerance to shift work depends on many variables (age, personality, work/family, load and conditions).
  • Many factors influence how workers tolerate shift work and schedule differences.

Shift/night work affects Four Spheres of Life

  • Biological, Working, Social, and Physical health factors need consideration.

Coping strategies adopted in night shifts

  • Various coping mechanisms are utilized.
  • Common methods include: Coffee/tea, smoking, walking around, washing face, chewing Gutka, etc.

Tolerance to Shift Work Is Influenced By

  • Individual characteristics (personal traits)
  • Family situation
  • Social conditions
  • Working conditions
  • Shift-work schedules

Tolerance to Shift Work Is Influenced By Shift-work Schedules

Shift Work and Negative Work-to-Family Spillover

  • This study examined connections amongst wage earners with families.
  • Identified a strong, positive correlation between shift work and negative work-to-family spillover.
  • Factors influencing spillover may include:
    • Work hours.
    • Preference for fewer working hours.
    • Supervisory support.
    • A family-supportive job culture.

Study Findings

  • Findings point towards strong correlation between rotating shifts and negative work-life spillover, family-friendly culture, hours of work and supervisor support.

Homelessness

  • Absolute homelessness: Individuals living on the street or those who have lost their homes in disasters.
  • Relative homelessness: Individuals residing in unsuitable dwellings that cannot afford basic standards.
  • Visible homelessness: People seen sleeping in public spaces.
  • Invisible homelessness: People living in unsafe/unstable housing, like abandoned buildings, cars, or welfare hotels (~80% of the homeless population).

Homelessness Categorized by Cause

  • (1) Transitionally Homeless: Job loss, bankruptcy, eviction, divorce, or domestic violence.
  • (2) Discharge into Homelessness: Relinquishment from foster care, prison, mental institutions, or hospitals.
  • (3) Chronically Homeless: People dealing with long-standing physical or psychological conditions that create consistent circumstances of homelessness. Approximately 20% of the homeless population fall into this category.

Homelessness: What Can Be Done?

  • Reduce high school dropout rates.
  • Increase post-secondary educational opportunities for the impoverished.
  • Validate foreign credentials.
  • Provide economic assistance to the working poor.
  • Increase accessible/affordable housing.
  • Expand the availability of employment insurance.
  • The Winnipeg Street Census provides resources and support to homeless communities.

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