Employee Training Program at Putnam Plastics
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Questions and Answers

Which department does the Training Coordinator belong to?

  • Operations
  • Human Resources
  • Engineering
  • Quality Assurance (correct)

What is the main responsibility of the Training Coordinator regarding training software?

  • Troubleshooting software issues
  • Managing software licenses
  • Coordinating its validation and adaptation (correct)
  • Developing new software

Which of the following could be found on a Training Record?

  • Skill level of the trainee (correct)
  • Production targets
  • Monthly sales figures
  • Employee's vacation schedule

What is the purpose of a 'Training Role'?

<p>To plan and guide training based on associated skills (A)</p> Signup and view all the answers

According to the document, which of the following is a method for Management to determine necessary competency?

<p>Conducting yearly performance reviews (C)</p> Signup and view all the answers

Who is primarily responsible for ensuring employees achieve or maintain necessary competency?

<p>Management Authority or Designee (C)</p> Signup and view all the answers

What is the primary objective of the training program at Putnam Plastics Corporation?

<p>To ensure all employees are documented and trained to fulfill their job responsibilities. (D)</p> Signup and view all the answers

A completed training record can indicate what about a training session?

<p>The status of a training session (B)</p> Signup and view all the answers

Which of the following is NOT a responsibility of the Department Management?

<p>Monitoring network performance and software. (B)</p> Signup and view all the answers

Which of the following is NOT specifically listed as part of the elements included on a Training Record?

<p>Evaluation scores (C)</p> Signup and view all the answers

What action should Department Management take regarding new employees and Quality Orientation Training?

<p>Ensure new employees attend Quality Orientation Training as soon as feasibly possible after hiring. (C)</p> Signup and view all the answers

What is the role of the Training Coordinator at Putnam Plastics?

<p>To process training events in CEBOS and store training records. (A)</p> Signup and view all the answers

How often should Department Management review employee training, competence, and awareness?

<p>At least annually and provide feedback (C)</p> Signup and view all the answers

Where should Department Management submit requests for External Training?

<p>Through Human Resources (A)</p> Signup and view all the answers

What must Department Managers do when changes to employee status occur?

<p>Notify Human Resources of all changes to department employee status. (A)</p> Signup and view all the answers

What is the correct way to document employee training?

<p>Within CEBOS and stored as Training Records (D)</p> Signup and view all the answers

What is the responsibility of Human Resources regarding employee information in CEBOS?

<p>To enter employee names, titles, hire dates, and changes in a timely manner. (A)</p> Signup and view all the answers

Which of the following documents does NOT typically require formal training, according to the provided guidelines?

<p>Employee Qualification Cards (C)</p> Signup and view all the answers

Who is responsible for receiving external training requests from department management?

<p>Human Resources. (D)</p> Signup and view all the answers

What is the confidentiality status of a Performance Review form once data has been entered into the template?

<p>It immediately becomes CONFIDENTIAL, and may be disclosed only to appropriate Personnel. (A)</p> Signup and view all the answers

Who holds the authority to decide if training is needed for documents that normally do not require it?

<p>Department Management (B)</p> Signup and view all the answers

What is the required skill for all employees in product handling roles?

<p><code>Manufacturing/Assembly Work Instructions</code> – Ability to Access and Properly Use (C)</p> Signup and view all the answers

What does Quality Assurance provide to the MRT (Management Review Team)?

<p>A report on the status and effectiveness of training. (A)</p> Signup and view all the answers

Which responsibility does the Training Coordinator perform?

<p>Overseeing the general status of the Training program and CEBOS HR/Training Module (B)</p> Signup and view all the answers

What is the employee's responsibility regarding training records?

<p>To initial or sign the records where required to indicate understanding of training. (B)</p> Signup and view all the answers

Who determines the method of providing quality system training?

<p>The process owner or Training Coordinator. (D)</p> Signup and view all the answers

Employees who write or approve procedures are considered trained to ____ revision?

<p>That (D)</p> Signup and view all the answers

According to the document, what is the responsibility of employees regarding procedures related to their job?

<p>To read procedures applicable to their job whenever necessary, required, or when time allows. (B)</p> Signup and view all the answers

Which method is NOT mentioned for measuring the effectiveness of document based training?

<p>Performance Reviews (C)</p> Signup and view all the answers

What must an employee do if they believe they need additional training?

<p>Request the training. (B)</p> Signup and view all the answers

How can OJT effectiveness be measured?

<p>By performance or demonstration of skills (C)</p> Signup and view all the answers

If an employee feels ready for evaluation, or needs training assistance, what should they immediately inform?

<p>Their Supervisor (D)</p> Signup and view all the answers

What system is primarily used for managing employee training information and requirements?

<p>HR Module within CEBOS (C)</p> Signup and view all the answers

Which action triggers the auto-creation of a Training Event?

<p>Selecting “Requires Training” during document creation or revision (D)</p> Signup and view all the answers

What is the function of the PPC Training Coordinator?

<p>To provide assistance with training and resolve training questions. (A)</p> Signup and view all the answers

Which of the following does NOT directly serve as an input for the PPC training process?

<p>Employee Titles (B)</p> Signup and view all the answers

Besides document revisions and new documents, what else is mentioned as a trigger for training needs?

<p>Audit findings and customer feedback (B)</p> Signup and view all the answers

Who holds the authority to conduct training and submit training records?

<p>Management Authority (C)</p> Signup and view all the answers

What is the primary purpose of the "Training Event Log"?

<p>To record completed training sessions. (A)</p> Signup and view all the answers

The document, 'Competence, Awareness and Training' is associated with what document number?

<p>1009 (C)</p> Signup and view all the answers

In the context of this document, what does 'CPA' most likely refer to?

<p>Corrective and Preventive Action (D)</p> Signup and view all the answers

What kind of decisions does the PPC Training Coordinator assist with, if required?

<p>Training-related decisions (D)</p> Signup and view all the answers

According to the provided revision history, what changes were implemented in revision number 22?

<p>Added quiz responsibilities to 7.5. (D)</p> Signup and view all the answers

Which of the following describes the responsibilities of the Training Coordinator?

<p>To determine who will train and enter training into CEBOS. (B)</p> Signup and view all the answers

What was the primary change made in revision number 24, according to the provided history?

<p>The removal of Orientation Training Video requirements from section 7.3. (D)</p> Signup and view all the answers

What is the procedure for handling changes to training roles, skill types, and skills?

<p>These changes must be submitted via “PPC Training”. (A)</p> Signup and view all the answers

In the context of the provided document, what does CEBOS refer to?

<p>A system used for entering training. (B)</p> Signup and view all the answers

According to the document, when was the 'Process of Qualifying Trainees' added?

<p>Revision number 23. (D)</p> Signup and view all the answers

What is the role of 'Department Management' when handling training?

<p>To submit changes via “PPC Training”. (D)</p> Signup and view all the answers

Which of the following changes occurred in revision 21?

<p>Removed references 4.1, 4.4 and 4.7 and added competency bullets. (C)</p> Signup and view all the answers

Flashcards

Purpose of PPC Training

The training process at Putnam Plastics Corporation (PPC) ensures all employees are properly trained and documented for their job roles.

Scope of PPC Training

All employees are trained, their qualifications are documented, and their assigned responsibilities are performed by them.

Management Team Role in Training

PPC's Management Team provides the necessary resources for the success of the training program.

Department Management Training Responsibilities

Department management ensures employees meet training requirements, create and maintain job descriptions with related skills, and coordinate new employee orientation.

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Department Management Performance Evaluation Responsibilities

Department managers assess employee performance and provide feedback on their training, competence, and awareness.

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Training Coordinator Responsibilities

The Training Coordinator guides departments on training, manages training events and records, and monitors training status.

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Training Coordinator IT Collaboration

PPC's Training Coordinator works with IT to improve training systems involving the company network, devices, and software.

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Employee Awareness of Quality Objectives

Employees are aware of their work's relevance and importance to achieving the Quality Objectives.

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CEBOS Role of HR

HR is responsible for adding employee information and job descriptions to CEBOS, the company's internal system.

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HR's Training and Personnel Responsibilities

HR reviews all training requests from departments and manages employee personnel files, including confidential performance reviews.

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Confidentiality of Performance Reviews

Performance reviews for directors and above are considered confidential and proprietary by Putnam Plastics.

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Quality Assurance Training

QA provides training on the company's quality system to ensure everyone understands and follows the standards.

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QA Training Reporting

QA reports on the status and effectiveness of training, drawing on information from CEBOS and departments.

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Employee Training Responsibilities

Employees are expected to understand their job responsibilities and seek training when needed.

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Reviewing Procedures

Employees should review procedures relevant to their work for better understanding and awareness.

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Training Record Verification

Employees are required to sign or initial training records to confirm their understanding of the training.

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Training Coordinator

A member of the QA department responsible for maintaining the training program, coordinating training software validation and adaptation, and assisting other departments with their training goals.

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Training Record

A document that records the details of a training session, including the skill learned, trainee's name, date, and topic. An attendance sheet is also considered a training record.

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Training Role

A group of skills that are linked together, used for planning and guiding training.

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Competency - Management Authority

The management authority is responsible for determining and maintaining the necessary competency for personnel performing work that affects product quality.

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Creating Job Descriptions

Job descriptions are created by Management Authority to outline the required education, training, skills, and experience for a position.

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Performance Reviews

Management Authority conducts regular performance reviews to assess employee performance and ensure competency.

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Providing Training

The Management Authority or their designee provides training or takes other actions to ensure employees achieve or maintain the necessary competency.

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Observation of Work Performance

Employee performance and skills are observed by the Management Authority or designee.

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Qualifying Trainees

The process of qualifying trainees involves determining who will be trained.

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Training Request Input

The training coordinator enters PPC training requests into CEBOS.

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Administrative Duties

The Training Coordinator performs administrative duties related to training, such as entering Department Input requests into CEBOS.

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PPC Training Components

PPC Training includes training roles, skill types, and skills.

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PPC Training Importance

Training is a key part of employee development.

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Revision History

Revision history tracks changes to the PPC Training policy.

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Management Authority

An individual or entity that has the authority to approve changes to the PPC Training policy.

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Training Exemption

Employees who write or approve procedures are automatically considered trained on those revisions.

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On-the-Job Training (OJT)

A structured approach where experienced employees guide new ones, ensuring skills are aligned with approved documents.

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Assessing Training Effectiveness

Evaluating the effectiveness of training through various methods, like asking questions, giving quizzes, observing demonstrations, and assessing subsequent performance.

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Employee Training Responsibility

Managers and supervisors work together to encourage employees to take responsibility for their own training, track their progress, and report their training status.

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Employee Qualification Cards

Conveniently placed cards in work areas that allow trainees to easily access and regularly check their qualification status.

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Employee Initiative in Training

Employees who feel ready for evaluation or require training assistance should immediately inform their supervisor to arrange for necessary training.

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Manager's Role in Training

Managers regularly review ongoing qualification training, provide guidance to trainees, and arrange for observations and evaluations.

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CEBOS (HR/TRNG Module)

A tool used for managing training within Putnam Plastics.

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Employee Titles

A specific employee role within Putnam Plastics.

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Job Descriptions

Documents that detail the responsibilities and duties of a specific position in Putnam Plastics.

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Training Requirements

The process of assigning training to employees based on their roles and requirements.

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Training Event Log

Logs that track training events in Putnam Plastics.

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Select "Requires Training"

To make training a mandatory part of an organization's process.

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PPC Training Coordinator

The individual responsible for coordinating and managing training programs in Putnam Plastics.

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Competence, Awareness and Training Document

A comprehensive document outlining the procedures for training in Putnam Plastics.

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Training Reports

The process of evaluating training effectiveness and identifying areas for improvement.

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Study Notes

Putnam Plastics Training Procedure

  • Purpose: This procedure outlines a training program for Putnam Plastics Corporation (PPC) employees, ensuring adequate training and documentation for job responsibilities.
  • Scope: Covers internal PPC department training, including assignment of training, completion, and personnel performance review.
  • Responsibilities (Management Team): Provide necessary resources for a successful training program.
  • Responsibilities (Department Management):
    • Ensure employees are properly trained, qualified, documented for assigned roles.
    • Create and update job descriptions, assigning associated skills to training roles.
    • Partner with Training Coordinator for new hire quality orientation.
    • Ensure hiring meets educational/experience requirements.
    • Complete 90-day performance evaluations and annual reviews.
    • Notify Human Resources of employee status changes.
    • Determine training needs for controlled documents.
    • Submit external training requests through Human Resources.
    • Review employee training, competency, and awareness annually, providing feedback.
    • Establish training effectiveness measurement.
    • Inform employees of their contributions to quality objectives relevance and importance.
  • Responsibilities (Training Coordinator):
    • Provide training guidance to departments.
    • Process training events in CEBOS, storing training records.
    • Monitor training status, collaborating with IT to enhance company network, electronic devices, and software.
  • Responsibilities (Human Resources):
    • Enter essential employee data into CEBOS (names, titles, hire dates, changes).
    • Upload job descriptions to CEBOS, creating the annual review schedule.
    • Receive external training requests from department managers.
    • Maintain employee personnel files, providing read-only access to job descriptions.
    • Maintain confidential employee performance review records.
  • Quality Assurance: Provide quality system training via subject matter experts, videos, or other methods, including elements of the Employee Orientation Checklist;
    • Provide a status report to the Management Review Team (MRT) on training effectiveness based on data from CEBOS and department heads.

Employee Training Procedures

  • Employee Responsibilities:
    • Understand job description and training roles.
    • Request training if necessary.
    • Read relevant procedures when needed.
    • Sign training record acknowledgment.
  • Reference Documents/Forms:
    • Lists various required forms and documents, cited by reference numbers (DMS #). These include quality policy, training orientation checklist, training attendance records, training module operations, and more.
  • Definitions: Defines terms like "Associated Training," "Awareness," "Competency," "Designee," "Document Owner," "Department Management," "Management Review Team," "On-the-Job Training (OJT)," "Personnel Files," "QMS Contractor," "Skill," and "Training."

Safety Procedures

  • Not applicable (N/A)

Training Processes

  • Competency: Management outlines competency requirements for personnel working with product quality (job descriptions, performance reviews, training).
  • Training: Details quality inspection plans, work instructions, and forms with varying training requirements. A "Manufacturing/Assembly Work Instructions" training is noted.
  • Training Coordinator Roles: Processes training records, provides departmental guidance, oversees the training program, and assists with the CEBOS HR/Training Module.
  • Miscellaneous: Training exemption procedures for procedure writers, on-the-job training alignment with existing documents, and methods for assessing training effectiveness (verbal questions, quizzes, demonstrations).
  • Qualifying Trainees (OJT):
    • Managers work with supervisors to ensure employee training responsibility.
    • Training materials (qualifications cards) are available at work stations.
    • Employees seeking training or qualification assistance inform their supervisor.
  • Training Process Flowchart: Visually depicts the training process steps, highlighting the roles of HR, employees, departments, and the training coordinator by illustrating how training requests enter the system and are tracked through to completion.

Revision History

  • Detailed revisions to the training procedure document, indicating specific changes, effective dates, and relevant details for each update..

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Putnam Plastics Training Procedure PDF

Description

This quiz covers the training procedures outlined for employees at Putnam Plastics Corporation. It details the responsibilities of management and department heads, as well as the processes for employee training, evaluation, and documentation. Test your knowledge of effective training practices and procedures within the company.

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