Employee Training Program at Putnam Plastics

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Questions and Answers

Which department does the Training Coordinator belong to?

Operations

Human Resources

Engineering

Quality Assurance (correct)

What is the main responsibility of the Training Coordinator regarding training software?

Troubleshooting software issues

Managing software licenses

Coordinating its validation and adaptation (correct)

Developing new software

Which of the following could be found on a Training Record?

Skill level of the trainee (correct)

Production targets

Monthly sales figures

Employee's vacation schedule

What is the purpose of a 'Training Role'?

To plan and guide training based on associated skills Signup and view all the answers

According to the document, which of the following is a method for Management to determine necessary competency?

Conducting yearly performance reviews Signup and view all the answers

Who is primarily responsible for ensuring employees achieve or maintain necessary competency?

Management Authority or Designee Signup and view all the answers

What is the primary objective of the training program at Putnam Plastics Corporation?

To ensure all employees are documented and trained to fulfill their job responsibilities. Signup and view all the answers

A completed training record can indicate what about a training session?

The status of a training session Signup and view all the answers

Which of the following is NOT a responsibility of the Department Management?

Monitoring network performance and software. Signup and view all the answers

Which of the following is NOT specifically listed as part of the elements included on a Training Record?

Evaluation scores Signup and view all the answers

What action should Department Management take regarding new employees and Quality Orientation Training?

Ensure new employees attend Quality Orientation Training as soon as feasibly possible after hiring. Signup and view all the answers

What is the role of the Training Coordinator at Putnam Plastics?

To process training events in CEBOS and store training records. Signup and view all the answers

How often should Department Management review employee training, competence, and awareness?

At least annually and provide feedback Signup and view all the answers

Where should Department Management submit requests for External Training?

Through Human Resources Signup and view all the answers

What must Department Managers do when changes to employee status occur?

Notify Human Resources of all changes to department employee status. Signup and view all the answers

What is the correct way to document employee training?

Within CEBOS and stored as Training Records Signup and view all the answers

What is the responsibility of Human Resources regarding employee information in CEBOS?

To enter employee names, titles, hire dates, and changes in a timely manner. Signup and view all the answers

Which of the following documents does NOT typically require formal training, according to the provided guidelines?

Employee Qualification Cards Signup and view all the answers

Who is responsible for receiving external training requests from department management?

Human Resources. Signup and view all the answers

What is the confidentiality status of a Performance Review form once data has been entered into the template?

It immediately becomes CONFIDENTIAL, and may be disclosed only to appropriate Personnel. Signup and view all the answers

Who holds the authority to decide if training is needed for documents that normally do not require it?

Department Management Signup and view all the answers

What is the required skill for all employees in product handling roles?

<code>Manufacturing/Assembly Work Instructions</code> – Ability to Access and Properly Use Signup and view all the answers

What does Quality Assurance provide to the MRT (Management Review Team)?

A report on the status and effectiveness of training. Signup and view all the answers

Which responsibility does the Training Coordinator perform?

Overseeing the general status of the Training program and CEBOS HR/Training Module Signup and view all the answers

What is the employee's responsibility regarding training records?

To initial or sign the records where required to indicate understanding of training. Signup and view all the answers

Who determines the method of providing quality system training?

The process owner or Training Coordinator. Signup and view all the answers

Employees who write or approve procedures are considered trained to ____ revision?

That Signup and view all the answers

According to the document, what is the responsibility of employees regarding procedures related to their job?

To read procedures applicable to their job whenever necessary, required, or when time allows. Signup and view all the answers

Which method is NOT mentioned for measuring the effectiveness of document based training?

Performance Reviews Signup and view all the answers

What must an employee do if they believe they need additional training?

Request the training. Signup and view all the answers

How can OJT effectiveness be measured?

By performance or demonstration of skills Signup and view all the answers

If an employee feels ready for evaluation, or needs training assistance, what should they immediately inform?

Their Supervisor Signup and view all the answers

What system is primarily used for managing employee training information and requirements?

HR Module within CEBOS Signup and view all the answers

Which action triggers the auto-creation of a Training Event?

Selecting “Requires Training” during document creation or revision Signup and view all the answers

What is the function of the PPC Training Coordinator?

To provide assistance with training and resolve training questions. Signup and view all the answers

Which of the following does NOT directly serve as an input for the PPC training process?

Employee Titles Signup and view all the answers

Besides document revisions and new documents, what else is mentioned as a trigger for training needs?

Audit findings and customer feedback Signup and view all the answers

Who holds the authority to conduct training and submit training records?

Management Authority Signup and view all the answers

What is the primary purpose of the "Training Event Log"?

To record completed training sessions. Signup and view all the answers

The document, 'Competence, Awareness and Training' is associated with what document number?

1009 Signup and view all the answers

In the context of this document, what does 'CPA' most likely refer to?

Corrective and Preventive Action Signup and view all the answers

What kind of decisions does the PPC Training Coordinator assist with, if required?

Training-related decisions Signup and view all the answers

According to the provided revision history, what changes were implemented in revision number 22?

Added quiz responsibilities to 7.5. Signup and view all the answers

Which of the following describes the responsibilities of the Training Coordinator?

To determine who will train and enter training into CEBOS. Signup and view all the answers

What was the primary change made in revision number 24, according to the provided history?

The removal of Orientation Training Video requirements from section 7.3. Signup and view all the answers

What is the procedure for handling changes to training roles, skill types, and skills?

These changes must be submitted via “PPC Training”. Signup and view all the answers

In the context of the provided document, what does CEBOS refer to?

A system used for entering training. Signup and view all the answers

According to the document, when was the 'Process of Qualifying Trainees' added?

Revision number 23. Signup and view all the answers

What is the role of 'Department Management' when handling training?

To submit changes via “PPC Training”. Signup and view all the answers

Which of the following changes occurred in revision 21?

Removed references 4.1, 4.4 and 4.7 and added competency bullets. Signup and view all the answers

Study Notes

Putnam Plastics Training Procedure

Purpose: This procedure outlines a training program for Putnam Plastics Corporation (PPC) employees, ensuring adequate training and documentation for job responsibilities.
Scope: Covers internal PPC department training, including assignment of training, completion, and personnel performance review.
Responsibilities (Management Team): Provide necessary resources for a successful training program.
Responsibilities (Department Management):
- Ensure employees are properly trained, qualified, documented for assigned roles.
- Create and update job descriptions, assigning associated skills to training roles.
- Partner with Training Coordinator for new hire quality orientation.
- Ensure hiring meets educational/experience requirements.
- Complete 90-day performance evaluations and annual reviews.
- Notify Human Resources of employee status changes.
- Determine training needs for controlled documents.
- Submit external training requests through Human Resources.
- Review employee training, competency, and awareness annually, providing feedback.
- Establish training effectiveness measurement.
- Inform employees of their contributions to quality objectives relevance and importance.
Responsibilities (Training Coordinator):
- Provide training guidance to departments.
- Process training events in CEBOS, storing training records.
- Monitor training status, collaborating with IT to enhance company network, electronic devices, and software.
Responsibilities (Human Resources):
- Enter essential employee data into CEBOS (names, titles, hire dates, changes).
- Upload job descriptions to CEBOS, creating the annual review schedule.
- Receive external training requests from department managers.
- Maintain employee personnel files, providing read-only access to job descriptions.
- Maintain confidential employee performance review records.
Quality Assurance: Provide quality system training via subject matter experts, videos, or other methods, including elements of the Employee Orientation Checklist;
- Provide a status report to the Management Review Team (MRT) on training effectiveness based on data from CEBOS and department heads.

Employee Training Procedures

Employee Responsibilities:
- Understand job description and training roles.
- Request training if necessary.
- Read relevant procedures when needed.
- Sign training record acknowledgment.
Reference Documents/Forms:
- Lists various required forms and documents, cited by reference numbers (DMS #). These include quality policy, training orientation checklist, training attendance records, training module operations, and more.
Definitions: Defines terms like "Associated Training," "Awareness," "Competency," "Designee," "Document Owner," "Department Management," "Management Review Team," "On-the-Job Training (OJT)," "Personnel Files," "QMS Contractor," "Skill," and "Training."

Safety Procedures

Not applicable (N/A)

Training Processes

Competency: Management outlines competency requirements for personnel working with product quality (job descriptions, performance reviews, training).
Training: Details quality inspection plans, work instructions, and forms with varying training requirements. A "Manufacturing/Assembly Work Instructions" training is noted.
Training Coordinator Roles: Processes training records, provides departmental guidance, oversees the training program, and assists with the CEBOS HR/Training Module.
Miscellaneous: Training exemption procedures for procedure writers, on-the-job training alignment with existing documents, and methods for assessing training effectiveness (verbal questions, quizzes, demonstrations).
Qualifying Trainees (OJT):
- Managers work with supervisors to ensure employee training responsibility.
- Training materials (qualifications cards) are available at work stations.
- Employees seeking training or qualification assistance inform their supervisor.
Training Process Flowchart: Visually depicts the training process steps, highlighting the roles of HR, employees, departments, and the training coordinator by illustrating how training requests enter the system and are tracked through to completion.

Revision History

Detailed revisions to the training procedure document, indicating specific changes, effective dates, and relevant details for each update..

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Description

This quiz covers the training procedures outlined for employees at Putnam Plastics Corporation. It details the responsibilities of management and department heads, as well as the processes for employee training, evaluation, and documentation. Test your knowledge of effective training practices and procedures within the company.