Employee Self-Referral Quiz

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What is a self-referral in the context of seeking assistance?

When an employee recognizes the need to seek assistance (correct)

When an employee's supervisor suggests seeking professional assistance

When a family member recommends seeking help

When a co-worker contacts the EAP Coordinator for the employee

Who can recommend seeking professional assistance through a self-referral?

Only the EAP Coordinator

Union representative, Wellness Coordinator, EAP Coordinator

Only the employee's supervisor

Supervisor, family member, friend, co-worker (correct)

What is the objective of a self-referral?

For an employee to recognize behavioral changes and seek assistance (correct)

For the Wellness Coordinator to handle the employee's questions

For the supervisor to schedule an appointment with the EAP Coordinator

For the EAP Coordinator to notify Fire Rescue about the employee's behavior

How can employees seek assistance through the EAP?

Contact the EAP Coordinator directly Signup and view all the answers

What is the confidentiality policy regarding counseling through the EAP?

Counseling remains strictly confidential between the EAP Coordinator and the employee Signup and view all the answers

When should appointments be scheduled for shift personnel during a self-referral?

During off duty time Signup and view all the answers

Why is disciplinary action usually not indicated in a self-referral?

No Fire Rescue rules or policies have been broken Signup and view all the answers

Who can employees contact if they have questions relating to the EAP?

Wellness Coordinator Signup and view all the answers

What initiates a self-referral?

Recognition of behavioral changes Signup and view all the answers

What is the purpose of a management referral?

To intervene when an employee's job performance is adversely impacted Signup and view all the answers

What is required of an employee who agrees to intervention through a management referral?

Completion of any prescribed treatment program Signup and view all the answers

When can a supervisor recommend self-referral to a subordinate?

Based strictly on behavioral changes affecting job performance Signup and view all the answers

What happens if an employee refuses to seek assistance from the EAP when self-referral is suggested?

No departmental action is taken Signup and view all the answers

What is the role of the EAP Coordinator in the management referral process?

Submitting a clearance letter to Fire Rescue Signup and view all the answers

What is the consequence of completing the management referral process to the satisfaction of the EAP Coordinator?

The employee is released to function in a high-risk position Signup and view all the answers

What is the purpose of the appropriate documentation completed by the EAP Coordinator?

Recognizing the employee's confidentiality Signup and view all the answers

What is the employee required to do after contacting the EAP Coordinator for an appointment?

Successfully complete the management referral process Signup and view all the answers

What does an employee give up when agreeing to intervention through a management referral?

Their right to confidentiality Signup and view all the answers

When is a written report by the EAP Coordinator to the Fire Rescue Administrator required?

When the employee is attending counseling Signup and view all the answers