Podcast
Questions and Answers
What is a self-referral in the context of seeking assistance?
What is a self-referral in the context of seeking assistance?
- When an employee recognizes the need to seek assistance (correct)
- When an employee's supervisor suggests seeking professional assistance
- When a family member recommends seeking help
- When a co-worker contacts the EAP Coordinator for the employee
Who can recommend seeking professional assistance through a self-referral?
Who can recommend seeking professional assistance through a self-referral?
- Only the EAP Coordinator
- Union representative, Wellness Coordinator, EAP Coordinator
- Only the employee's supervisor
- Supervisor, family member, friend, co-worker (correct)
What is the objective of a self-referral?
What is the objective of a self-referral?
- For an employee to recognize behavioral changes and seek assistance (correct)
- For the Wellness Coordinator to handle the employee's questions
- For the supervisor to schedule an appointment with the EAP Coordinator
- For the EAP Coordinator to notify Fire Rescue about the employee's behavior
How can employees seek assistance through the EAP?
How can employees seek assistance through the EAP?
What is the confidentiality policy regarding counseling through the EAP?
What is the confidentiality policy regarding counseling through the EAP?
When should appointments be scheduled for shift personnel during a self-referral?
When should appointments be scheduled for shift personnel during a self-referral?
Why is disciplinary action usually not indicated in a self-referral?
Why is disciplinary action usually not indicated in a self-referral?
Who can employees contact if they have questions relating to the EAP?
Who can employees contact if they have questions relating to the EAP?
What initiates a self-referral?
What initiates a self-referral?
What is the purpose of a management referral?
What is the purpose of a management referral?
What is required of an employee who agrees to intervention through a management referral?
What is required of an employee who agrees to intervention through a management referral?
When can a supervisor recommend self-referral to a subordinate?
When can a supervisor recommend self-referral to a subordinate?
What happens if an employee refuses to seek assistance from the EAP when self-referral is suggested?
What happens if an employee refuses to seek assistance from the EAP when self-referral is suggested?
What is the role of the EAP Coordinator in the management referral process?
What is the role of the EAP Coordinator in the management referral process?
What is the consequence of completing the management referral process to the satisfaction of the EAP Coordinator?
What is the consequence of completing the management referral process to the satisfaction of the EAP Coordinator?
What is the purpose of the appropriate documentation completed by the EAP Coordinator?
What is the purpose of the appropriate documentation completed by the EAP Coordinator?
What is the employee required to do after contacting the EAP Coordinator for an appointment?
What is the employee required to do after contacting the EAP Coordinator for an appointment?
What does an employee give up when agreeing to intervention through a management referral?
What does an employee give up when agreeing to intervention through a management referral?
When is a written report by the EAP Coordinator to the Fire Rescue Administrator required?
When is a written report by the EAP Coordinator to the Fire Rescue Administrator required?
