Pegasus Employee Self-Service Training

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Questions and Answers

What is the purpose of multi-factor authentication (MFA) when accessing 飛馬Pegasus?

  • To reduce the amount of data users need to remember
  • To speed up the login process
  • To enhance security by requiring multiple verification factors (correct)
  • To simplify the user interface

Which of the following is a key feature of the new 飛馬Pegasus HR System?

  • It limits access to HR processes to desktop computers only
  • It supports only full-time employment types in Hong Kong
  • It integrates with over 20 premise legacy systems with SAP SuccessFactors (correct)
  • It requires employees to visit the HR office for all processes

According to the training, which of the following actions should employees take during training sessions?

  • Respond to emails to stay connected with work
  • Engage in active listening and participation (correct)
  • Keep their mobile phones on for important calls
  • Avoid switching mobile to silent

Within the Pegasus mobile app, what is the primary function of the 'Quick Actions' tiles?

<p>To offer shortcuts to frequently used HR functions (C)</p> Signup and view all the answers

Where can the 'People Directory' be accessed within Pegasus?

<p>From the Quick Actions menu, through the Home menu, or via the action search box (B)</p> Signup and view all the answers

If an employee need to change the preferred language displayed in Pegasus, what initial step should they take?

<p>Click on their profile icon to access Settings (D)</p> Signup and view all the answers

In Pegasus, what does the 'Show More' button within the People Directory enable a user to do?

<p>To display additional information about an employee (A)</p> Signup and view all the answers

When updating contact information in Pegasus, what should users do to ensure they receive important notifications?

<p>Ensure their primary contact is set (C)</p> Signup and view all the answers

In the context of Pegasus, what are 'Recusal Policies' designed to address?

<p>Potential sanctions risks associated with employee nationalities (C)</p> Signup and view all the answers

After initiating a resignation request on Pegasus, what actions should be taken?

<p>Employees must verbally/physically inform their line manager and complete required information (D)</p> Signup and view all the answers

Where can employees update their bank information in Pegasus?

<p>By navigating to Profile Summary and selecting Payment Information (A)</p> Signup and view all the answers

If an employee's responsibilities include handling transactions involving sanctioned targets, what action might they need to take regarding their secondary citizenship?

<p>Update their secondary citizenship details in Pegasus (B)</p> Signup and view all the answers

After activating the ‘飛馬Pegasus’ Mobile App, what should full-time employees do to log in?

<p>Activate Pegasus app using QR Code (D)</p> Signup and view all the answers

If a user encounters issues following the provided self-learning materials, where can they seek technical support?

<p>By visiting the Pegasus Ask HR Help Desk (D)</p> Signup and view all the answers

In navigating the Pegasus Mobile App, what option do you click, if you want to return to the main screen?

<p>Home icon (A)</p> Signup and view all the answers

Which of the following options will allow you to Open the WalkMe Menu?

<p>Open the Need Help Captain JC Horse icon (C)</p> Signup and view all the answers

What steps should a user take to set their preferred language in the Pegasus system?

<p>Utilize the settings within their Profile to change the language in Pegasus (C)</p> Signup and view all the answers

What is the initial step for an employee to view their payslip from the desktop version of the Pegasus system?

<p>Click View My profile (B)</p> Signup and view all the answers

How can an employee access the team absences calendar in Pegasus to view when their colleagues will be on leave?

<p>The option to View Team Leave Calendar is available on the home page (C)</p> Signup and view all the answers

When initiating a request for leave, what determines the types of leave available for selection?

<p>Available leave balance (B)</p> Signup and view all the answers

Where can employees find information regarding the number for ‘HKJC 飛馬Pegasus HR’?

<p>HKJC 飛馬Pegasus HR (D)</p> Signup and view all the answers

What actions can be performed from 'Actions'?

<p>Terminate (A)</p> Signup and view all the answers

What actions must the employee perform before initiating the resignation?

<p>Line manager (C)</p> Signup and view all the answers

When searching employee's profile using the 'People Directory' what is requested?

<p>Employee's name (C)</p> Signup and view all the answers

Which authentication methods are shown in step 1 to log in?

<p>Authenticator or Passkey App (A)</p> Signup and view all the answers

What is the initial step for an employee to View My Profile?

<p>Navigate to quick action tabs (C)</p> Signup and view all the answers

What feature will you use to show the additional profile of any employee?

<p>Show more (A)</p> Signup and view all the answers

An employee wants to search for a colleague’s contact information in Pegasus. Which of the following is the MOST efficient way to achieve this?

<p>Use the global search function on the Pegasus homepage, typing the colleague's name to locate directory information. (A)</p> Signup and view all the answers

When updating information what is the first step to take?

<p>Check the profile Icon to start (A)</p> Signup and view all the answers

You need to update the secondary citizenship which icon are you looking for?

<p>Pen Symbol (C)</p> Signup and view all the answers

The goal of the update is reduce potential sanctions risks. Who has developed the Club-wide Recusal Policy?

<p>Compliance Department (B)</p> Signup and view all the answers

When you update personal name and information what are the items?

<p>The new personal information which includes your Legal Name, Preferred Name, Gender and Martial Status etc. (C)</p> Signup and view all the answers

Which of the followings is most important action you have to performed in the Personal Contact section?

<p>Setting the preferred contact method for Pegasus messages, is Primary (B)</p> Signup and view all the answers

There are three ways to update the Employee profile, please choose the method that is NOT correct?

<p>Through help desk (B)</p> Signup and view all the answers

In to the Work Leave Management page please make sure you do following to generate properly?

<p>If Number of Day(s) is selected as 0.5 days, AM/PM field is populated, select the AM or PM value accordingly (C)</p> Signup and view all the answers

What is the intended outcome of integrating multiple legacy systems into 飛馬Pegasus?

<p>To simplify HR processes through integration (B)</p> Signup and view all the answers

How does the WalkMe feature enhance the user experience within the Pegasus Desktop Browser?

<p>By offering step-by-step guidance for HR tasks (C)</p> Signup and view all the answers

What is a key action that the employee needs to do to ensure a smooth Single-Sign-On (SSO) authentication process in the Pegasus system?

<p>Log in to the computer with their usual credentials. (C)</p> Signup and view all the answers

How can users guarantee they are accessing authentic 飛馬Pegasus updates and prevent misinformation?

<p>By verifying the Club's logo, clicking 'continue', and saving the contact as preferred. (A)</p> Signup and view all the answers

When searching for a colleague's profile in Pegasus, what does clicking the 'Show More' button enable you to do?

<p>It displays all available personal and employment information. (A)</p> Signup and view all the answers

What is the guidance for setting a preferred communication channel for part-time and non-office employees in Pegasus?

<p>They should set up their messaging channel to be WhatsApp. (A)</p> Signup and view all the answers

After initiating a resignation request in Pegasus, what follow-up actions are performed?

<p>HRBF and the direct/Next AE manager ensure necessary steps for a smooth transition. (A)</p> Signup and view all the answers

What happens after you've entered the Bank Name, Bank Branch, and Account Number? What is the expected next step in Pegasus?

<p>System will start a validation process. (A)</p> Signup and view all the answers

If an employee is setting up or modifying MPF information, is it always possible to proceed with making changes in Pegasus?

<p>No, there's a specified window for MPF updates; otherwise, edits throughout the year are needed. (B)</p> Signup and view all the answers

What action is required to view the team absence calendar in Pegasus?

<p>Navigate to the leave request section. (C)</p> Signup and view all the answers

What should an employee do to manage notifications effectively? What notifications should one be expecting?

<p>Identify email or WhatsAPP notifications. (C)</p> Signup and view all the answers

Why might an employee want to update their secondary citizenship in Pegasus?

<p>To integrate with Recusal Policies. (B)</p> Signup and view all the answers

When setting up multi-factor authentication (MFA), what is required of full-time employees regarding QR code activation?

<p>Scan it and activate it in Pegasus mobile app. (C)</p> Signup and view all the answers

What is one recommended way to create a new contact (or email) when updating personal contact information?

<p>Click Add, then select Email Type, enter Email Address and select Is Primary (C)</p> Signup and view all the answers

When a colleague needs to adjust portrait photo for your Pegasus profile, what should you do?

<p>Adjust by zooming in/out and fit. (A)</p> Signup and view all the answers

In order to show the number of subordinates in a particular employee profile view, what action should the user perform?

<p>Search for the profile in People Directory and access the Org Chart. (D)</p> Signup and view all the answers

What is the primary difference between how full-time (FT) and part-time (PT) employees activate the 飛馬Pegasus Mobile App, according to the training?

<p>FT Employees user corporate computer login and PT user corporate WIAM username and password. (B)</p> Signup and view all the answers

How can an employees access key information for navigation on the home screen in the Pegasus system?

<p>By selecting the Quick Action tiles to display all pending information. (C)</p> Signup and view all the answers

Why can an employee's leave request include approval stages involving their manager, HR, and potentially a third party (HOD)?

<p>It is based on grade, level, or system configuration. (A)</p> Signup and view all the answers

Under what circumstances, as outlined in the training, should am employee take action to Update Secondary Citizenship

<p>It was developed by Compliance of the Club and for sanctions. (C)</p> Signup and view all the answers

After initiating the download and setup of multiauthentication-factor, what steps need to be taken when activating the Pegasus app?

<p>One can use Microsoft Authenticator and the other enter Passkey. (D)</p> Signup and view all the answers

In Pegasus, where would an employee find information about various types of leave, such as annual leave, sick leave, or other types of time off?

<p>Within the Leave Calendar. (A)</p> Signup and view all the answers

In order to update various items such as a personal name and information what is requested to have handy?

<p>The effective date of the change. (B)</p> Signup and view all the answers

For an employee submitting a general inquiry, what is shown in order to find answers?

<p>Useful Reference Link. (B)</p> Signup and view all the answers

Where will you find the specific info to update

<p>Under My Profile in Home Menu click on it (D)</p> Signup and view all the answers

Which step can be taken from either the compurter or the Mobile version?

<p>Apply for a leave request (B)</p> Signup and view all the answers

To preform search using mobile what needs requested?

<p>Employee name (B)</p> Signup and view all the answers

To update depend what type are you able to update

<p>All of the above (D)</p> Signup and view all the answers

When is you have selected the action for terminate.

<p>Always you have provided all documents. (B)</p> Signup and view all the answers

What does Pegasus rely on to make HR about to get in simpler.?

<p>SuccessFactors (D)</p> Signup and view all the answers

Where can you find what is showing on the image?

<p>Quick Reference Guides (B)</p> Signup and view all the answers

From the mobile is possible manage to upload new pictures.

<p>With certain format and with all the specification. (D)</p> Signup and view all the answers

Which section of the Pegasus platform provides HR-related assistance?

<p>Pegasus HR Help Desk. (C)</p> Signup and view all the answers

If an employee wants to enroll in various learning course in pegagus where they should go first

<p>Learning Home Pag. (B)</p> Signup and view all the answers

You need to update the emergency Contact where are you looking for?

<p>Personal Inforamtion. (C)</p> Signup and view all the answers

From a Mobile perspective which option will let you Check yor pay slip amount first?

<p>From View Pay Statement. (B)</p> Signup and view all the answers

To view the TeamAbsences check list what to do?

<p>Go to Leave request. (A)</p> Signup and view all the answers

What documents are needed on 飛馬Pegasus the event change Marital status to be Married ,

<p>Marriage paper (C)</p> Signup and view all the answers

To update where do you send all your mail what screen you need to used to make change.

<p>You navigate to Profile Summary then select Contact and Address Information. (D)</p> Signup and view all the answers

The goal of some of this questions relate what is what are looking for so our HR in each profile?

<p>All of aboves. (A)</p> Signup and view all the answers

What kind of notification does Pegasus use when it sends a notice for the request of something ?

<p>It will only deliver the notification Pegasus to business email addresses (B)</p> Signup and view all the answers

What is the significance of the Club-wide Recusal Policy, as highlighted in the context of citizenship updates in ‘飛馬Pegasus’?

<p>It restricts certain interactions for employees holding nationalities of sanctioned countries, mitigating potential sanction risks. (B)</p> Signup and view all the answers

In the 飛馬Pegasus system, after an employee submits a resignation request, what action is MOST critical for the system to fully process the request?

<p>The request must undergo a HRBF and direct/next AE manager review to ensure all steps are completed. (A)</p> Signup and view all the answers

An employee uses the 'Action Search' in Pegasus to locate a colleague. After finding the profile, Which action allows viewing more detailed information beyond what is immediately visible?

<p>Selecting 'Show More' on the profile page. (A)</p> Signup and view all the answers

What action is essential for employees to take to guarantee they receive ​​timely updates and notifications through the 飛馬Pegasus system?

<p>Ensure their contact information is current and language preferences are correct within Pegasus. (B)</p> Signup and view all the answers

When logging into the 飛馬Pegasus system on a desktop computer, besides the usual credentials for office, what details are required for non-office employees?

<p>WIAM details. (A)</p> Signup and view all the answers

How can an employee adjust the language displayed in the Pegasus system on their desktop?

<p>By navigating to Settings via their Profile icon and selecting their preferred language in Change Language sub-tab. (B)</p> Signup and view all the answers

After logging into the Pegasus system, how can a user quickly navigate back to the main screen using the mobile application?

<p>Select the 'Home' command from the Quick Menu Bar. (A)</p> Signup and view all the answers

In Pegasus, how can an employee update their contact details such as phone number and email address?

<p>By navigating to their profile, selecting 'Contact and Address Information', then using the Pencil icon to edit.. (C)</p> Signup and view all the answers

After entering the Bank Name, Bank Branch, and Account Number during the process of payroll enrollment, what should the user expect in the Pegasus system?

<p>The Bank Branch field will auto-populate, validating the information based on the Bank Name and Account Number entered. (B)</p> Signup and view all the answers

An employee needs to find another employee's contact information. What is the optimal way of finding a colleague's contact details?

<p>Navigating to ‘People Directory’ and use the personnel search function. (B)</p> Signup and view all the answers

What steps must an employee take in Pegasus before they can officially initiate the resignation process?

<p>Verbally inform their line manager. (C)</p> Signup and view all the answers

When you initiate the process to terminate in Pegasus, what actions must you be ready to do?

<p>Have all the information available. (D)</p> Signup and view all the answers

How can employees access the team absence calendar in Pegasus to view when their colleagues will be on leave, directly from the home screen?

<p>By clicking the 'View Team Leave Calendar' quick action. (C)</p> Signup and view all the answers

An employee wants to enroll in various learning courses using the Pegasus platform, where do you navigate first.

<p>Navigating to the 'Quick Actions' tiles. (D)</p> Signup and view all the answers

What should an employee do after identifying a task that needs attention from the 'To-do' list on the Pegasus homepage?

<p>Review the task and take appropriate action directly from the list. (D)</p> Signup and view all the answers

You need to find a particular form in Pegasus that updates your bank details for payroll purposes. Under which section can you find his function?

<p>‘Payment Information’ Section (B)</p> Signup and view all the answers

How does 飛馬Pegasus streamline HR processes compared to legacy systems, according to the materials?

<p>Pegasus automates and simplifies HR functions previously scattered across 20+ legacy systems, using a cloud platform solution. (C)</p> Signup and view all the answers

What action should an employee take if they are setting a secondary citizen and encounter a discrepancy during the modification?

<p>It is not always possible to proceed with making changes (D)</p> Signup and view all the answers

After downloading and setting MultiFactor Authentication(MFA) app and activating what is need?

<p>Using QR Code OR Company ID/ Name/URL Activation. (D)</p> Signup and view all the answers

How can an employee guarantee they are using the right MultiFactor Authentication device?

<p>Will authenticate the right factor or identity via Microsoft entering Passkey. (C)</p> Signup and view all the answers

Flashcards

Active Listening

Focus fully, turning off notifications and emails to actively listen during the session.

Mute Mobile Devices

Turn off or silence your mobile phone to avoid disrupting the training session.

Avoid Emails

Refrain from checking or sending emails to maintain focus on the training.

Activate Participation

Engage actively with the content and other participants.

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WalkMe

A digital adoption platform designed to improve user experience and engagement with software applications.

Signup and view all the flashcards

Multi-factor authentication (MFA)

Requires providing two or more verification factors to gain access to the Pegasus system.

Signup and view all the flashcards

Microsoft Authenticator

Helps to identify and authenticate users when they log in to Pegasus.

Signup and view all the flashcards

People Directory

Search and view employees' profiles that provide employee information.

Signup and view all the flashcards

Action Search

Use the Magnifier icon to enable searching for actions you may need.

Signup and view all the flashcards

Pegasus Mobile App

Mobile application in Pegasus.

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Change Language

The display languages can be modified from traditional to simplified Chinese.

Signup and view all the flashcards

To-do List

A section on the homepage that displays tasks that are pending for your actions.

Signup and view all the flashcards

Notification Icon

The latest HR updates in the Pegasus system.

Signup and view all the flashcards

Favorites

View items in your favorites list.

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View My Profile

Access your employee's self-service profile to view or edit information.

Signup and view all the flashcards

View Pending Workflows

View pending workflows that need approving.

Signup and view all the flashcards

Update Personal Information

Guidance on steps to change personal information in Pegasus.

Signup and view all the flashcards

Resignation Process

An employee communicates with the admin if they intent to leave the company.

Signup and view all the flashcards

FASC Function

HR Admin tasks that have moved from the Finance System FASC to Pegasus

Signup and view all the flashcards

Support Resources

A quick reference guide.

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Study Notes

Pegasus Training for Full-Time Employees: Employee Self-Service

  • The Pegasus training program focuses on employee self-service for full-time employees.
  • The software is powered by SAP SuccessFactors.

Housekeeping Rules

  • Active listening is required.
  • Mobile phones should be switched to silent.
  • Checking emails is not allowed.
  • Active participation is encouraged.

Agenda

  • The training agenda includes welcome, introduction, and an overview
  • Instructions to download and activate the 飛馬 Pegasus mobile app, including login information
  • General navigation of Pegasus on a Desktop and Mobile
  • How to access "My Profile" on Desktop and Mobile, with a navigation demo
  • Updating personal information, with a desktop demo for secondary citizenship, contact details, address, preferred communication channel, emergency contact, dependants, and payment information.
  • Viewing employee directories and searching for employees using the People Directory (Desktop)
  • Applying for leave with a mobile demo, and viewing the leave calendar
  • Steps to view and download payslips on mobile devices; includes a demo
  • Summaries of benefits management; demonstration of how to update MPF/PFS and other benefits
  • Learning system navigation and course enrollment approval process plus, newLearning user interface.
  • The resignation process for employees
  • FASC functions are moved to Pegasus – Claims
  • Useful Links will be shared
  • There will be a Quiz at the end of the training.

System Simplification

  • Over 20 on-premise legacy systems are being replaced and integrated with SAP SuccessFactors
  • All types of employment (FT, PT, Contractors, LP) are supported in Hong Kong and China
  • All HR processes are covered, such as hiring, employee transfers, contract renewals, and promotions
  • Accessibility via mobile devices is provided

Key Benefits

  • View leave balance and request leave.
  • Apply for overtime if eligible.
  • Access and download payslips on mobile without password.
  • Download Tax (IRD) form.
  • Update personal profile including bank details, address, and contact information.
  • Apply and search for internal jobs.
  • Request letters such as years of service or for bank applications.
  • Search for colleagues in the Club.

WalkMe Tool

  • WalkMe offers step-by-step on-screen guidance in Pegasus with HR tasks.
  • WalkMe improves user experience and engagement with software applications.
  • Guidance is provided on the Pegasus Desktop Browser to help complete HR tasks easily.
  • The WalkMe Menu is accessed by clicking the Need Help Captain JC Horse icon.
  • This menu shows common HR tasks and support resources.

Pegasus Activation and Login

  • Multi-Factor Authentication (MFA) is required to access 飛馬 Pegasus
  • MFA is a security requiring two or more verification factors
  • MFA adds security layers, hindering unauthorized access

Activation and Login Steps

  • Download Microsoft Authenticator/Passkey and Pegasus App, then activate Pegasus -App via QR code or entering ID/Name/URL
  • Login to Pegasus authenticates identity through Microsoft Authenticator or Passkey

Desktop Login

  • Log in to your computer using usual credentials or Kiosk, and WIAM details for non-office personnel.
  • Open the browser from the desktop, enter the URL: SuccessFactors: Home.
  • Automatically logs in using SSO (Single-Sign-On) authentication.

Pegasus Homepage Navigation on Desktop

  • Home Menu: Provides a drop-down menu for options.
  • Enable Action Search Bar: A text-field based search function
  • Home Page: Consists of Quick Action Tiles and Approvals/Action Items
  • Notification Icon: Displays in-app notifications
  • The Magnifier icon enables the action search bar
  • "To-do" List displays pending actions
  • Quick Access: Direct access to your online employee profile

Pegasus Mobile App Navigation

  • Access Your Profile: By clicking Profile icon
  • Quick Actions Icon: Quick access to functions such as activating the mobile app.
  • Quick Menu Bar: Access "To-do list", search, timesheet and "more actions" options.
  • Home Menu: Brings you back to the main screen
  • "To-do list": displays due tasks
  • The time sheet can be opened via the Menu Bar
  • More actions options listed via Menu Bar

Change Language

  • Preferred language can be traditional or simplified Chinese.
  • In Desktop: Click profile icon, select "Settings", then "Change Language", choose the desired language, and click "Change".
  • On Mobile: Select More, then Settings, “English”.

View People Directory and Search for Employees

  • Access the People Directory in three ways: Click the "View People Directory" tile; use the "Home" Menu; or type it in the action search box
  • The People Directory shows employees' profiles
  • Search results include an org chart showing the employee and the management chain above.
  • Employee's profile with contact details displayed on the right panel.
  • Type the employee's name in the Action Search box
  • Limited profile information of searched employee will be displayed
  • Click on "Show More" to display additional information for employees
  • The full personal profile is now displayed

Update Personal Information

  • Select the Update Personal Information Section
  • Select an Effective Date (This will set the date all changes will be applied)
  • The following personal information can be edited: Legal First name, Legal Middle Name, Legal Last Name, Region, Display Name, Gender, Marital Status and Marriage Date.
  • To update Marital Status, Upload required Document for approval.
  • Click Save to save all changes

Update Secondary Citizenship

  • To reduce potential sanction risks the Compliance Department requires the Club to keep track of Employees secondary citizenship

  • The Recusal Policy outlines how employees can step back from certain activities, and ensures compliance.

  • Nations that this policy effects are The United States of America (USA), The United Kingdom (UK), The European Union (EU), Australia and Canada.

  • Useful link is provided regarding the Recusal Policy: https://eipportals.corp.hkjc.com/sites/Legal/Compliance/SitePages/GeneralSanctionsRecusalPolicy.aspx

  • To update your secondary citizenship:

  • Select My Profile from the Main Menu and click the "Personal Information" Tab, here you can update your information

  • Here you can select an Effective Date from when your Secondary Citizenship will begin

  • Click "Show more fields" and select a region from the drop down

  • Click "Okay" or "Save" to save.

Update Contact Information

  • From your Profile, select to update “Contact Information”
  • Full numbers required for landlines.
  • The new Pegasus requires at least one contact set as primary

Update Your Address

  • You can also update address in the same location as Contact Details
  • This will also require you to add attachments for proof.

Update Preferred Communication Channel

  • In the Profile, select to update the Preferred Communication Channel
  • Employees with business emails will still receive emails. “Whatsapp” is now the default for those without .

Housekeeping

  • All FASC tasks can be found in Pegasus
  • Here you can apply for Passages, Relocation and other special reasons for reimbursements.

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