Podcast
Questions and Answers
What is the purpose of multi-factor authentication (MFA) when accessing 飛馬Pegasus?
What is the purpose of multi-factor authentication (MFA) when accessing 飛馬Pegasus?
- To reduce the amount of data users need to remember
- To speed up the login process
- To enhance security by requiring multiple verification factors (correct)
- To simplify the user interface
Which of the following is a key feature of the new 飛馬Pegasus HR System?
Which of the following is a key feature of the new 飛馬Pegasus HR System?
- It limits access to HR processes to desktop computers only
- It supports only full-time employment types in Hong Kong
- It integrates with over 20 premise legacy systems with SAP SuccessFactors (correct)
- It requires employees to visit the HR office for all processes
According to the training, which of the following actions should employees take during training sessions?
According to the training, which of the following actions should employees take during training sessions?
- Respond to emails to stay connected with work
- Engage in active listening and participation (correct)
- Keep their mobile phones on for important calls
- Avoid switching mobile to silent
Within the Pegasus mobile app, what is the primary function of the 'Quick Actions' tiles?
Within the Pegasus mobile app, what is the primary function of the 'Quick Actions' tiles?
Where can the 'People Directory' be accessed within Pegasus?
Where can the 'People Directory' be accessed within Pegasus?
If an employee need to change the preferred language displayed in Pegasus, what initial step should they take?
If an employee need to change the preferred language displayed in Pegasus, what initial step should they take?
In Pegasus, what does the 'Show More' button within the People Directory enable a user to do?
In Pegasus, what does the 'Show More' button within the People Directory enable a user to do?
When updating contact information in Pegasus, what should users do to ensure they receive important notifications?
When updating contact information in Pegasus, what should users do to ensure they receive important notifications?
In the context of Pegasus, what are 'Recusal Policies' designed to address?
In the context of Pegasus, what are 'Recusal Policies' designed to address?
After initiating a resignation request on Pegasus, what actions should be taken?
After initiating a resignation request on Pegasus, what actions should be taken?
Where can employees update their bank information in Pegasus?
Where can employees update their bank information in Pegasus?
If an employee's responsibilities include handling transactions involving sanctioned targets, what action might they need to take regarding their secondary citizenship?
If an employee's responsibilities include handling transactions involving sanctioned targets, what action might they need to take regarding their secondary citizenship?
After activating the ‘飛馬Pegasus’ Mobile App, what should full-time employees do to log in?
After activating the ‘飛馬Pegasus’ Mobile App, what should full-time employees do to log in?
If a user encounters issues following the provided self-learning materials, where can they seek technical support?
If a user encounters issues following the provided self-learning materials, where can they seek technical support?
In navigating the Pegasus Mobile App, what option do you click, if you want to return to the main screen?
In navigating the Pegasus Mobile App, what option do you click, if you want to return to the main screen?
Which of the following options will allow you to Open the WalkMe Menu?
Which of the following options will allow you to Open the WalkMe Menu?
What steps should a user take to set their preferred language in the Pegasus system?
What steps should a user take to set their preferred language in the Pegasus system?
What is the initial step for an employee to view their payslip from the desktop version of the Pegasus system?
What is the initial step for an employee to view their payslip from the desktop version of the Pegasus system?
How can an employee access the team absences calendar in Pegasus to view when their colleagues will be on leave?
How can an employee access the team absences calendar in Pegasus to view when their colleagues will be on leave?
When initiating a request for leave, what determines the types of leave available for selection?
When initiating a request for leave, what determines the types of leave available for selection?
Where can employees find information regarding the number for ‘HKJC 飛馬Pegasus HR’?
Where can employees find information regarding the number for ‘HKJC 飛馬Pegasus HR’?
What actions can be performed from 'Actions'?
What actions can be performed from 'Actions'?
What actions must the employee perform before initiating the resignation?
What actions must the employee perform before initiating the resignation?
When searching employee's profile using the 'People Directory' what is requested?
When searching employee's profile using the 'People Directory' what is requested?
Which authentication methods are shown in step 1 to log in?
Which authentication methods are shown in step 1 to log in?
What is the initial step for an employee to View My Profile?
What is the initial step for an employee to View My Profile?
What feature will you use to show the additional profile of any employee?
What feature will you use to show the additional profile of any employee?
An employee wants to search for a colleague’s contact information in Pegasus. Which of the following is the MOST efficient way to achieve this?
An employee wants to search for a colleague’s contact information in Pegasus. Which of the following is the MOST efficient way to achieve this?
When updating information what is the first step to take?
When updating information what is the first step to take?
You need to update the secondary citizenship which icon are you looking for?
You need to update the secondary citizenship which icon are you looking for?
The goal of the update is reduce potential sanctions risks. Who has developed the Club-wide Recusal Policy?
The goal of the update is reduce potential sanctions risks. Who has developed the Club-wide Recusal Policy?
When you update personal name and information what are the items?
When you update personal name and information what are the items?
Which of the followings is most important action you have to performed in the Personal Contact section?
Which of the followings is most important action you have to performed in the Personal Contact section?
There are three ways to update the Employee profile, please choose the method that is NOT correct?
There are three ways to update the Employee profile, please choose the method that is NOT correct?
In to the Work Leave Management page please make sure you do following to generate properly?
In to the Work Leave Management page please make sure you do following to generate properly?
What is the intended outcome of integrating multiple legacy systems into 飛馬Pegasus?
What is the intended outcome of integrating multiple legacy systems into 飛馬Pegasus?
How does the WalkMe feature enhance the user experience within the Pegasus Desktop Browser?
How does the WalkMe feature enhance the user experience within the Pegasus Desktop Browser?
What is a key action that the employee needs to do to ensure a smooth Single-Sign-On (SSO) authentication process in the Pegasus system?
What is a key action that the employee needs to do to ensure a smooth Single-Sign-On (SSO) authentication process in the Pegasus system?
How can users guarantee they are accessing authentic 飛馬Pegasus updates and prevent misinformation?
How can users guarantee they are accessing authentic 飛馬Pegasus updates and prevent misinformation?
When searching for a colleague's profile in Pegasus, what does clicking the 'Show More' button enable you to do?
When searching for a colleague's profile in Pegasus, what does clicking the 'Show More' button enable you to do?
What is the guidance for setting a preferred communication channel for part-time and non-office employees in Pegasus?
What is the guidance for setting a preferred communication channel for part-time and non-office employees in Pegasus?
After initiating a resignation request in Pegasus, what follow-up actions are performed?
After initiating a resignation request in Pegasus, what follow-up actions are performed?
What happens after you've entered the Bank Name, Bank Branch, and Account Number? What is the expected next step in Pegasus?
What happens after you've entered the Bank Name, Bank Branch, and Account Number? What is the expected next step in Pegasus?
If an employee is setting up or modifying MPF information, is it always possible to proceed with making changes in Pegasus?
If an employee is setting up or modifying MPF information, is it always possible to proceed with making changes in Pegasus?
What action is required to view the team absence calendar in Pegasus?
What action is required to view the team absence calendar in Pegasus?
What should an employee do to manage notifications effectively? What notifications should one be expecting?
What should an employee do to manage notifications effectively? What notifications should one be expecting?
Why might an employee want to update their secondary citizenship in Pegasus?
Why might an employee want to update their secondary citizenship in Pegasus?
When setting up multi-factor authentication (MFA), what is required of full-time employees regarding QR code activation?
When setting up multi-factor authentication (MFA), what is required of full-time employees regarding QR code activation?
What is one recommended way to create a new contact (or email) when updating personal contact information?
What is one recommended way to create a new contact (or email) when updating personal contact information?
When a colleague needs to adjust portrait photo for your Pegasus profile, what should you do?
When a colleague needs to adjust portrait photo for your Pegasus profile, what should you do?
In order to show the number of subordinates in a particular employee profile view, what action should the user perform?
In order to show the number of subordinates in a particular employee profile view, what action should the user perform?
What is the primary difference between how full-time (FT) and part-time (PT) employees activate the 飛馬Pegasus Mobile App, according to the training?
What is the primary difference between how full-time (FT) and part-time (PT) employees activate the 飛馬Pegasus Mobile App, according to the training?
How can an employees access key information for navigation on the home screen in the Pegasus system?
How can an employees access key information for navigation on the home screen in the Pegasus system?
Why can an employee's leave request include approval stages involving their manager, HR, and potentially a third party (HOD)?
Why can an employee's leave request include approval stages involving their manager, HR, and potentially a third party (HOD)?
Under what circumstances, as outlined in the training, should am employee take action to Update Secondary Citizenship
Under what circumstances, as outlined in the training, should am employee take action to Update Secondary Citizenship
After initiating the download and setup of multiauthentication-factor, what steps need to be taken when activating the Pegasus app?
After initiating the download and setup of multiauthentication-factor, what steps need to be taken when activating the Pegasus app?
In Pegasus, where would an employee find information about various types of leave, such as annual leave, sick leave, or other types of time off?
In Pegasus, where would an employee find information about various types of leave, such as annual leave, sick leave, or other types of time off?
In order to update various items such as a personal name and information what is requested to have handy?
In order to update various items such as a personal name and information what is requested to have handy?
For an employee submitting a general inquiry, what is shown in order to find answers?
For an employee submitting a general inquiry, what is shown in order to find answers?
Where will you find the specific info to update
Where will you find the specific info to update
Which step can be taken from either the compurter or the Mobile version?
Which step can be taken from either the compurter or the Mobile version?
To preform search using mobile what needs requested?
To preform search using mobile what needs requested?
To update depend what type are you able to update
To update depend what type are you able to update
When is you have selected the action for terminate.
When is you have selected the action for terminate.
What does Pegasus rely on to make HR about to get in simpler.?
What does Pegasus rely on to make HR about to get in simpler.?
Where can you find what is showing on the image?
Where can you find what is showing on the image?
From the mobile is possible manage to upload new pictures.
From the mobile is possible manage to upload new pictures.
Which section of the Pegasus platform provides HR-related assistance?
Which section of the Pegasus platform provides HR-related assistance?
If an employee wants to enroll in various learning course in pegagus where they should go first
If an employee wants to enroll in various learning course in pegagus where they should go first
You need to update the emergency Contact where are you looking for?
You need to update the emergency Contact where are you looking for?
From a Mobile perspective which option will let you Check yor pay slip amount first?
From a Mobile perspective which option will let you Check yor pay slip amount first?
To view the TeamAbsences check list what to do?
To view the TeamAbsences check list what to do?
What documents are needed on 飛馬Pegasus the event change Marital status to be Married ,
What documents are needed on 飛馬Pegasus the event change Marital status to be Married ,
To update where do you send all your mail what screen you need to used to make change.
To update where do you send all your mail what screen you need to used to make change.
The goal of some of this questions relate what is what are looking for so our HR in each profile?
The goal of some of this questions relate what is what are looking for so our HR in each profile?
What kind of notification does Pegasus use when it sends a notice for the request of something ?
What kind of notification does Pegasus use when it sends a notice for the request of something ?
What is the significance of the Club-wide Recusal Policy, as highlighted in the context of citizenship updates in ‘飛馬Pegasus’?
What is the significance of the Club-wide Recusal Policy, as highlighted in the context of citizenship updates in ‘飛馬Pegasus’?
In the 飛馬Pegasus system, after an employee submits a resignation request, what action is MOST critical for the system to fully process the request?
In the 飛馬Pegasus system, after an employee submits a resignation request, what action is MOST critical for the system to fully process the request?
An employee uses the 'Action Search' in Pegasus to locate a colleague. After finding the profile, Which action allows viewing more detailed information beyond what is immediately visible?
An employee uses the 'Action Search' in Pegasus to locate a colleague. After finding the profile, Which action allows viewing more detailed information beyond what is immediately visible?
What action is essential for employees to take to guarantee they receive timely updates and notifications through the 飛馬Pegasus system?
What action is essential for employees to take to guarantee they receive timely updates and notifications through the 飛馬Pegasus system?
When logging into the 飛馬Pegasus system on a desktop computer, besides the usual credentials for office, what details are required for non-office employees?
When logging into the 飛馬Pegasus system on a desktop computer, besides the usual credentials for office, what details are required for non-office employees?
How can an employee adjust the language displayed in the Pegasus system on their desktop?
How can an employee adjust the language displayed in the Pegasus system on their desktop?
After logging into the Pegasus system, how can a user quickly navigate back to the main screen using the mobile application?
After logging into the Pegasus system, how can a user quickly navigate back to the main screen using the mobile application?
In Pegasus, how can an employee update their contact details such as phone number and email address?
In Pegasus, how can an employee update their contact details such as phone number and email address?
After entering the Bank Name, Bank Branch, and Account Number during the process of payroll enrollment, what should the user expect in the Pegasus system?
After entering the Bank Name, Bank Branch, and Account Number during the process of payroll enrollment, what should the user expect in the Pegasus system?
An employee needs to find another employee's contact information. What is the optimal way of finding a colleague's contact details?
An employee needs to find another employee's contact information. What is the optimal way of finding a colleague's contact details?
What steps must an employee take in Pegasus before they can officially initiate the resignation process?
What steps must an employee take in Pegasus before they can officially initiate the resignation process?
When you initiate the process to terminate in Pegasus, what actions must you be ready to do?
When you initiate the process to terminate in Pegasus, what actions must you be ready to do?
How can employees access the team absence calendar in Pegasus to view when their colleagues will be on leave, directly from the home screen?
How can employees access the team absence calendar in Pegasus to view when their colleagues will be on leave, directly from the home screen?
An employee wants to enroll in various learning courses using the Pegasus platform, where do you navigate first.
An employee wants to enroll in various learning courses using the Pegasus platform, where do you navigate first.
What should an employee do after identifying a task that needs attention from the 'To-do' list on the Pegasus homepage?
What should an employee do after identifying a task that needs attention from the 'To-do' list on the Pegasus homepage?
You need to find a particular form in Pegasus that updates your bank details for payroll purposes. Under which section can you find his function?
You need to find a particular form in Pegasus that updates your bank details for payroll purposes. Under which section can you find his function?
How does 飛馬Pegasus streamline HR processes compared to legacy systems, according to the materials?
How does 飛馬Pegasus streamline HR processes compared to legacy systems, according to the materials?
What action should an employee take if they are setting a secondary citizen and encounter a discrepancy during the modification?
What action should an employee take if they are setting a secondary citizen and encounter a discrepancy during the modification?
After downloading and setting MultiFactor Authentication(MFA) app and activating what is need?
After downloading and setting MultiFactor Authentication(MFA) app and activating what is need?
How can an employee guarantee they are using the right MultiFactor Authentication device?
How can an employee guarantee they are using the right MultiFactor Authentication device?
Flashcards
Active Listening
Active Listening
Focus fully, turning off notifications and emails to actively listen during the session.
Mute Mobile Devices
Mute Mobile Devices
Turn off or silence your mobile phone to avoid disrupting the training session.
Avoid Emails
Avoid Emails
Refrain from checking or sending emails to maintain focus on the training.
Activate Participation
Activate Participation
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WalkMe
WalkMe
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Multi-factor authentication (MFA)
Multi-factor authentication (MFA)
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Microsoft Authenticator
Microsoft Authenticator
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People Directory
People Directory
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Action Search
Action Search
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Pegasus Mobile App
Pegasus Mobile App
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Change Language
Change Language
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To-do List
To-do List
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Notification Icon
Notification Icon
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Favorites
Favorites
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View My Profile
View My Profile
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View Pending Workflows
View Pending Workflows
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Update Personal Information
Update Personal Information
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Resignation Process
Resignation Process
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FASC Function
FASC Function
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Support Resources
Support Resources
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Study Notes
Pegasus Training for Full-Time Employees: Employee Self-Service
- The Pegasus training program focuses on employee self-service for full-time employees.
- The software is powered by SAP SuccessFactors.
Housekeeping Rules
- Active listening is required.
- Mobile phones should be switched to silent.
- Checking emails is not allowed.
- Active participation is encouraged.
Agenda
- The training agenda includes welcome, introduction, and an overview
- Instructions to download and activate the 飛馬 Pegasus mobile app, including login information
- General navigation of Pegasus on a Desktop and Mobile
- How to access "My Profile" on Desktop and Mobile, with a navigation demo
- Updating personal information, with a desktop demo for secondary citizenship, contact details, address, preferred communication channel, emergency contact, dependants, and payment information.
- Viewing employee directories and searching for employees using the People Directory (Desktop)
- Applying for leave with a mobile demo, and viewing the leave calendar
- Steps to view and download payslips on mobile devices; includes a demo
- Summaries of benefits management; demonstration of how to update MPF/PFS and other benefits
- Learning system navigation and course enrollment approval process plus, newLearning user interface.
- The resignation process for employees
- FASC functions are moved to Pegasus – Claims
- Useful Links will be shared
- There will be a Quiz at the end of the training.
System Simplification
- Over 20 on-premise legacy systems are being replaced and integrated with SAP SuccessFactors
- All types of employment (FT, PT, Contractors, LP) are supported in Hong Kong and China
- All HR processes are covered, such as hiring, employee transfers, contract renewals, and promotions
- Accessibility via mobile devices is provided
Key Benefits
- View leave balance and request leave.
- Apply for overtime if eligible.
- Access and download payslips on mobile without password.
- Download Tax (IRD) form.
- Update personal profile including bank details, address, and contact information.
- Apply and search for internal jobs.
- Request letters such as years of service or for bank applications.
- Search for colleagues in the Club.
WalkMe Tool
- WalkMe offers step-by-step on-screen guidance in Pegasus with HR tasks.
- WalkMe improves user experience and engagement with software applications.
- Guidance is provided on the Pegasus Desktop Browser to help complete HR tasks easily.
- The WalkMe Menu is accessed by clicking the Need Help Captain JC Horse icon.
- This menu shows common HR tasks and support resources.
Pegasus Activation and Login
- Multi-Factor Authentication (MFA) is required to access 飛馬 Pegasus
- MFA is a security requiring two or more verification factors
- MFA adds security layers, hindering unauthorized access
Activation and Login Steps
- Download Microsoft Authenticator/Passkey and Pegasus App, then activate Pegasus -App via QR code or entering ID/Name/URL
- Login to Pegasus authenticates identity through Microsoft Authenticator or Passkey
Desktop Login
- Log in to your computer using usual credentials or Kiosk, and WIAM details for non-office personnel.
- Open the browser from the desktop, enter the URL: SuccessFactors: Home.
- Automatically logs in using SSO (Single-Sign-On) authentication.
Pegasus Homepage Navigation on Desktop
- Home Menu: Provides a drop-down menu for options.
- Enable Action Search Bar: A text-field based search function
- Home Page: Consists of Quick Action Tiles and Approvals/Action Items
- Notification Icon: Displays in-app notifications
- The Magnifier icon enables the action search bar
- "To-do" List displays pending actions
- Quick Access: Direct access to your online employee profile
Pegasus Mobile App Navigation
- Access Your Profile: By clicking Profile icon
- Quick Actions Icon: Quick access to functions such as activating the mobile app.
- Quick Menu Bar: Access "To-do list", search, timesheet and "more actions" options.
- Home Menu: Brings you back to the main screen
- "To-do list": displays due tasks
- The time sheet can be opened via the Menu Bar
- More actions options listed via Menu Bar
Change Language
- Preferred language can be traditional or simplified Chinese.
- In Desktop: Click profile icon, select "Settings", then "Change Language", choose the desired language, and click "Change".
- On Mobile: Select More, then Settings, “English”.
View People Directory and Search for Employees
- Access the People Directory in three ways: Click the "View People Directory" tile; use the "Home" Menu; or type it in the action search box
- The People Directory shows employees' profiles
- Search results include an org chart showing the employee and the management chain above.
- Employee's profile with contact details displayed on the right panel.
Find an Employee from the Action Search
- Type the employee's name in the Action Search box
- Limited profile information of searched employee will be displayed
- Click on "Show More" to display additional information for employees
- The full personal profile is now displayed
Update Personal Information
- Select the Update Personal Information Section
- Select an Effective Date (This will set the date all changes will be applied)
- The following personal information can be edited: Legal First name, Legal Middle Name, Legal Last Name, Region, Display Name, Gender, Marital Status and Marriage Date.
- To update Marital Status, Upload required Document for approval.
- Click Save to save all changes
Update Secondary Citizenship
-
To reduce potential sanction risks the Compliance Department requires the Club to keep track of Employees secondary citizenship
-
The Recusal Policy outlines how employees can step back from certain activities, and ensures compliance.
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Nations that this policy effects are The United States of America (USA), The United Kingdom (UK), The European Union (EU), Australia and Canada.
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Useful link is provided regarding the Recusal Policy: https://eipportals.corp.hkjc.com/sites/Legal/Compliance/SitePages/GeneralSanctionsRecusalPolicy.aspx
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To update your secondary citizenship:
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Select My Profile from the Main Menu and click the "Personal Information" Tab, here you can update your information
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Here you can select an Effective Date from when your Secondary Citizenship will begin
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Click "Show more fields" and select a region from the drop down
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Click "Okay" or "Save" to save.
Update Contact Information
- From your Profile, select to update “Contact Information”
- Full numbers required for landlines.
- The new Pegasus requires at least one contact set as primary
Update Your Address
- You can also update address in the same location as Contact Details
- This will also require you to add attachments for proof.
Update Preferred Communication Channel
- In the Profile, select to update the Preferred Communication Channel
- Employees with business emails will still receive emails. “Whatsapp” is now the default for those without .
Housekeeping
- All FASC tasks can be found in Pegasus
- Here you can apply for Passages, Relocation and other special reasons for reimbursements.
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