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Employee Grievance and Dispute Resolution Quiz

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Employee Grievance and Dispute Resolution Quiz

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Questions and Answers

What is the first step in addressing and resolving employee grievances?

Conducting a workplace investigation

Discussing common employee complaints

Identifying employee grievance process (correct)

Practicing dispute resolution skills

Which technique involves finding a middle ground to resolve conflicts?

Collaborating

Arbitration

Mediation

Negotiation (correct)

What is the key focus of dispute resolution strategies?

Resolving conflicts effectively (correct)

Punishing the parties involved

Finding the guilty party

Avoiding conflict altogether

What is the purpose of workplace investigation?

<p>To gather information about employee relations issues (B)</p> Signup and view all the answers

Which method focuses on a neutral third party facilitating communication between conflicting parties?

<p>Mediation (C)</p> Signup and view all the answers

Employee Grievance and Dispute Resolution Quiz

Choose a study mode

Podcast

Questions and Answers

What is the first step in addressing and resolving employee grievances?

Which technique involves finding a middle ground to resolve conflicts?

What is the key focus of dispute resolution strategies?

What is the purpose of workplace investigation?

Which method focuses on a neutral third party facilitating communication between conflicting parties?

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