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What does employee engagement refer to?
What does employee engagement refer to?
- The number of employees leaving the firm
- The number of tasks completed by employees
- The level of commitment workers make to their employer (correct)
- The amount of time employees spend at work
What are some characteristics of engaged employees?
What are some characteristics of engaged employees?
- They are willing to finish tasks in their own time and see a strong link between the firm’s success and their own career prospects (correct)
- They prefer to work alone rather than in a team
- They are resistant to change
- They are always looking for new job opportunities
What are some reported benefits of having an engaged workforce?
What are some reported benefits of having an engaged workforce?
- Less absenteeism, more engagement with customers, greater employee satisfaction, less mistakes, fewer employees leaving, and higher profits (correct)
- More absenteeism, less engagement with customers, lower employee satisfaction, more mistakes, more employees leaving, and lower profits
- No impact on absenteeism, customer engagement, employee satisfaction, mistakes, employee turnover, or profits
- More employee conflicts, higher absenteeism, lower customer satisfaction, and decreased profits
What is the significance of employee engagement according to the text?
What is the significance of employee engagement according to the text?
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What do firms want from their employees according to the text?
What do firms want from their employees according to the text?
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