Employee Engagement and Strategic HR Quiz
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Questions and Answers

What does employee engagement refer to?

  • The number of employees leaving the firm
  • The number of tasks completed by employees
  • The level of commitment workers make to their employer (correct)
  • The amount of time employees spend at work
  • What are some characteristics of engaged employees?

  • They are willing to finish tasks in their own time and see a strong link between the firm’s success and their own career prospects (correct)
  • They prefer to work alone rather than in a team
  • They are resistant to change
  • They are always looking for new job opportunities
  • What are some reported benefits of having an engaged workforce?

  • Less absenteeism, more engagement with customers, greater employee satisfaction, less mistakes, fewer employees leaving, and higher profits (correct)
  • More absenteeism, less engagement with customers, lower employee satisfaction, more mistakes, more employees leaving, and lower profits
  • No impact on absenteeism, customer engagement, employee satisfaction, mistakes, employee turnover, or profits
  • More employee conflicts, higher absenteeism, lower customer satisfaction, and decreased profits
  • What is the significance of employee engagement according to the text?

    <p>It leads to mutual trust and a strong link between the firm’s success and employees' career prospects</p> Signup and view all the answers

    What do firms want from their employees according to the text?

    <p>Highly motivated employees who feel they have a real stake in the company’s success</p> Signup and view all the answers

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