Employee Conduct and Attendance Policies

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Questions and Answers

What is the minimum notice period required for an employee to inform their manager about an absence?

Two hours (correct)

Four hours

One day

One hour

Under what circumstance is an employee exempt from giving two hours’ notice prior to an absence?

When they are sick

When they have prior commitments

When they forget to notify

When it is reasonably impossible (correct)

What documentation might a manager request upon an employee's return from a sick absence?

Documentation of previous absences

Attendance record

Proof of insurance

Physician's note (correct)

What is the consequence of habitual absence under the outlined policy?

Termination Signup and view all the answers

How is an unreported absence for three consecutive workdays treated under the policy?

As a voluntary termination Signup and view all the answers

What must key employees be notified of upon submitting a leave request?

The possible denial of restoration to employment Signup and view all the answers

What is required from an employee when the need for leave is foreseeable?

Thirty days advance notice Signup and view all the answers

Under which circumstances can intermittent leave be taken for a serious health condition?

Only during the first four weeks of leave Signup and view all the answers

What must an employee do periodically during their leave?

Report on their status and intention to return Signup and view all the answers

What option may the company choose to accommodate an employee's leave?

Temporary transfer to an alternate position Signup and view all the answers

What must be obtained for intermittent leave upon the birth or adoption of a child after the first four weeks?

Advance written approval from the Human Resources Department Signup and view all the answers

What happens if key employees do not report back after their leave?

They may jeopardize their reinstatement Signup and view all the answers

When can intermittent leave be taken for conditions listed under Section A.6?

On an intermittent basis if it is medically necessary Signup and view all the answers

What is the required notice period for submitting schedule requests for specific work days and times?

At least one week before the schedule is posted Signup and view all the answers

Which method should NOT be used for notifying a manager if you are unable to start work on time?

Leave a message with a fellow employee Signup and view all the answers

What should you do if you cannot reach your manager to notify them about being late?

Contact another member of management Signup and view all the answers

Which of the following scenarios would comply with the notification procedures for time off?

Providing a written request at least one week prior to the schedule posting Signup and view all the answers

What is the correct workweek definition according to the guidelines provided?

Starting at 12:00 a.m. Wednesday and ending at 11:59 p.m. the following Tuesday Signup and view all the answers

When should written schedule requests be submitted?

One week before the schedule posting Signup and view all the answers

If an employee is unable to follow the proper notification procedure, they may face which of the following?

Disciplinary action from management Signup and view all the answers

In what circumstance can a family member or friend contact a manager on behalf of the employee?

When the employee is sick and cannot make the call themselves Signup and view all the answers

Study Notes

Customer Interaction

Discourtesy, rudeness, or disrespect towards customers, employees, or vendors is prohibited.
All employees are expected to provide a high level of service to customers and stakeholders.

Accidents

Employees must report loss, damage, or breakdown of company property immediately.
Job-related injuries, illnesses, or accidents must be reported promptly.
Refusal to cooperate in investigations regarding accidents or misconduct can lead to disciplinary action.

Notification of Absence

Two hours’ notice is required for absences, barring emergencies.
Sick calls should be directed to the Manager in Charge; a physician's note may be mandated upon return.
Habitual absence (three times within three months) may result in termination.
Two consecutive no-show days can lead to termination within a three-month timeframe.

Tardiness

Unauthorized absence for three consecutive days is considered voluntary termination.
Excessive tardiness or absenteeism may lead to disciplinary measures.

Breaks

Leaving the designated work area without authorization is not allowed.
Key employees may face denial of job reinstatement after leave if company operations are significantly impacted.

Intermittent Leave

Leave for serious health conditions may be taken intermittently if medically necessary.
Birth or adoption leave can be intermittent only within the first four weeks unless approved by HR.
Employees may be temporarily transferred to accommodate medical treatment schedules, maintaining equivalent pay and benefits.

Notifying the Company of Your Need for Leave

A minimum of thirty days’ advance notice is required for foreseeable medical leave to minimize disruption.
Employees must complete appropriate leave forms and update their status periodically.

Eligibility for Benefits

Only regular full-time and part-time employees qualify for company benefits.
Temporary employees and those on the “on call” list are not eligible for benefits beyond legal requirements.

Overtime

Employees are classified as exempt (salaried, not eligible for overtime) or nonexempt (hourly, eligible for overtime).
Exempt roles include certain executives, professionals, and outside salespersons.

Work Schedule and Attendance

Work schedules and breaks are tailored to business needs, defined as starting Wednesday at 12:00 a.m. to the following Tuesday at 11:59 p.m.
Employees must adhere to their scheduled work hours and notify management promptly in case of delays.

Schedule Requests

Schedule change requests must be submitted in writing at least one week prior to the posting of the new schedule.

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Description

This quiz tests your knowledge on company policies regarding customer interaction, reporting accidents, absence notification, and tardiness. Understanding these guidelines is essential for maintaining professionalism and compliance within the workplace.