Employee Behavior and Ethics Quiz
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Questions and Answers

How does low personal responsibility for decisions impact our willingness to harm others?

  • It diminishes our accountability and allows for more harmful decisions. (correct)
  • It increases our accountability and reduces harm.
  • It encourages us to intervene in harmful practices.
  • It has no effect on decision-making.

    • How does reinforcement theory relate to organizational behavior?

  • It suggests that behavior is influenced by the consequences that follow it, like rewards or discipline. (correct)
  • It focuses on the role of intrinsic motivation in shaping employee behavior.
  • It emphasizes how personal values and beliefs affect behavior.
  • It suggests that negative reinforcement is more effective than positive reinforcement in modifying employee behavior.

    • What can be a psychological effect on managers under high pressure to meet targets?

  • They may adopt unethical mindsets to achieve outcomes. (correct)
  • They typically experience a decrease in decision-making capacity, leading to less involvement.
  • They might show bias in hiring practices based on personal preferences.
  • They are more likely to offer training and development programs.

    • What characterizes 'Good Soldiers' in terms of their approach to organizational policies?

    <p>They understand and follow organizational rules and policies.</p> Signup and view all the answers

    What was the primary focus of the Milgram Experiment?

    <p>To investigate the limits of obedience to authority.</p> Signup and view all the answers

    Which of the following best describes individuals classified as 'Grenades'?

    <p>They may have ethical concerns but lack knowledge of company policies.</p> Signup and view all the answers

    What aspect of the Milgram Experiment emphasizes the issue of psychological distance?

    <p>Distant consequences lead to a diminished sense of responsibility for actions.</p> Signup and view all the answers

    What distinguishes 'Cannons' from other types of employees in an organization?

    <p>They often operate based on personal agendas without loyalty to the company.</p> Signup and view all the answers

    Study Notes

    Employee Types

    • Good Soldiers: Follow rules, have good morals, question orders
    • Loose Cannons: May know rules but don't care, operate on their own agenda
    • Grenades: Possess good morals but lack company knowledge and standards

    Milgram Experiment

    • A study measuring obedience to authority
    • Participants were told to administer electric shocks to "learners" (actors)
    • Participants continued to administer shocks regardless of learner's pain
    • Highlighted the tendency to obey authority, even when it conflicts with morals

    Psychological Distance

    • Creates a disconnect between actions and their consequences
    • Individuals are less accountable for distant or unseen harm
    • Less likely to intervene in decisions made by others, blaming them for the outcome

    Rewards and Discipline

    • Reinforcement theory states people repeat rewarded behaviors and avoid punished ones
    • Rewards can incentivize unethical behavior:
      • Sales associates may engage in questionable practices to achieve sales goals
      • Managers may be tempted to take unethical shortcuts to meet targets
    • Discipline:
      • Should be fair, consistent with similar offense, and allow employees to explain their actions
      • Acts as a deterrent, reinforcing ethical expectations

    Diffusing Responsibility in Groups

    • Group decisions can diffuse responsibility, leading to a lack of accountability
    • Managers should:
      • Solicit anonymous feedback
      • Appoint a "devil's advocate" to challenge decisions
      • Seek external perspectives

    Divided Responsibility

    • Specialization in large organizations can result in employees focusing only on their tasks
    • Lack of awareness of the bigger picture can lead to missed opportunities to prevent negative outcomes

    People Fill Their Roles

    • Roles can influence behavior, causing individuals to de-emphasize their personal morals
    • Managers should consider potential conflicts between organizational and professional responsibilities
    • Anticipate and address potential ethical issues arising from role-playing

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    Related Documents

    Know Your Audience & Milgram Experiment PDF

    Description

    Test your understanding of employee types, psychological distance, and the implications of the Milgram experiment. Explore how rewards and discipline can influence behavior in the workplace. This quiz delves into the complex dynamics of morality and authority in organizational settings.

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