Empathetic Knowledge: Tools and Applications Quiz

Choose a study mode

Play Quiz

Study Flashcards

Spaced Repetition

Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What are the main tools and applications mentioned in the text?

WATI, Gmail, Zoom, Tata Tele, Gym Software, GMass, WhatsApp, Phone

Which skill is essential for effective program management process according to the text?

Checklist Implementation

Name two CX systems mentioned in the text.

CX Folder, Program Folder

What key competency is associated with 'Sub function Roles & Goals'?

Automation of Reports & Program Sheets Signup and view all the answers

Which leadership skill is mentioned in the text as crucial for escalation hierarchy?

Right time right escalation Signup and view all the answers

Name three tools and applications mentioned in the text.

WATI, Gmail, Zoom Signup and view all the answers

What are the two MS Office applications listed in the text?

Excel - Basic and Vlookup, Word Signup and view all the answers

What does CX System include according to the text?

CX Folder, All batch Sheet, Program Folder, Payment Sheets, Event Roster Signup and view all the answers

List any two sub function roles mentioned in the text.

Automation of Reports & Program Sheets, Outbound department functions and enhancements Signup and view all the answers

Name any three key competencies or skills highlighted in the text.

Time Management, Leadership Skills, Reporting Signup and view all the answers

List 3 key deliverables for L1 PT preparation.

Creating Zoom Link for Programs and Masterclasses, Collecting Zoom links of Orientation and Grouch coaching, Creating Registration Links Signup and view all the answers

Name 3 key competencies related to attitude for L1 PT.

Ownership/Reliability, Team Work/Coordination, Openness to Receive Feedback Signup and view all the answers

Which tools and applications are mentioned in the text for PT knowledge?

Gmail, Zoom, Tata Tele, Gym Software, GMass, WhatsApp, Phone, WATI, Teachable, Figma Signup and view all the answers

What process understanding is expected for L1 PT?

Checklist, Understanding Customer Journey Mapping, Reporting Signup and view all the answers

Name 3 skills required for the PT role.

Time Management, Verbal Communication, Attention to Details Signup and view all the answers

List 3 key deliverables for L3 PT promotions and reports.

Sending Promotions for Programs & Masterminds, Orientation, Group Coaching, Thintank Review Templates, Prepare Scheduler, Prepare Reports of Registration and Show up Program and MM Data management Signup and view all the answers