12 Questions
Which aspect of internal data can be compared across different positions within an organization?
Position
What does JCAHO primarily focus on during its quality accreditation process?
Patient care quality
Which function is NOT included in the 4 Major Processes of the HR Function mentioned in the text?
Quality assurance
What type of data comparison can be done using the position group as a parameter?
External data compared by industry segment
What is the main outcome of a satisfactory survey during a JCAHO review?
Recommendations for improvement
Which type of organization critically reviews the accreditation status granted by JCAHO?
Insurance companies and industry watchdog groups
What is a key way HR professionals contribute strategically?
Creating long-range agendas
In the healthcare industry, what is the median ratio of HR staff to total headcount?
0.8 HR staff member per 100 employees
What is a key factor when measuring HR management according to the text?
$965 HR budget expenditure per employee
Why are the provided HR ratios and measures for assessment considered useful?
When compared to other data
What do HR professionals do in terms of organizational change and problem-solving?
Identify, promote, and reward change
What distinguishes HR professionals who contribute strategically?
Creating long-term agendas beyond current needs
Learn about how HR professionals move beyond operational roles to contribute strategically, by identifying employee issues, applying HR theory for organizational results, creating long-range agendas, and promoting organizational change. This quiz explores the strategic thinking aspect of HR professionals in terms of emotional intelligence.
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