Emotional Intelligence Quiz

Study Notes

Emotional intelligence is the capacity to: recognize feelings; judge which feelings are appropriate in specific situations; and effectively communicate those feelings.
Essential components of emotional intelligence are:
- Awareness of personal emotions (emotional vocabulary). This involves recognizing a wide range of feelings, like jealousy, resentment, anger, sadness, fear, excitement, joy, and many other nuances. The example "Emotion Wheel" illustrates diverse emotional states and their interconnections.
- Managing emotions without being overcome by them; avoiding letting setbacks and disappointment derail you.
- Channeling emotions to support goal achievement.
- Understanding others' emotions without needing explicit expression.
- Recognizing social norms for expressing emotions.
- Maintaining a realistic, optimistic outlook.

Physiological influences (organismic view): Emotions arise from instinctive responses and reflexes, which are beyond conscious control.
Perceptual influences: External factors, like events, people, and objects, do not inherently trigger emotions; instead, our perception labels physiological responses as particular emotions.
Cognitive labeling view of emotions: Physiological responses are labeled and interpreted in context for understanding emotions.
Social influences (interactive view): Social rules and regulations affect the understanding and expression of emotions through:
- Framing rules define the emotional meaning of situations, and
- Feeling rules prescribe how people should feel in specific situations. This includes internal emotional work (deep acting) and external displays (surface acting).

Self-protection, avoiding vulnerability.
Protecting others, like avoiding panic in emergencies.
Social and professional roles, where emotional restraint is expected (e.g., doctors, police officers).
Social expectations, like avoiding emotional displays typically associated with children.

Male Deficit Model: Suggests men's styles of relationship-building are inadequate due to discomfort with expressing emotions.

Acknowledges differences in emotional expression between men and women due to socialization.
Does not assume men lack feelings or don't care about emotional depth.
Argues that men express closeness in valid, distinct ways, different from the ways women express closeness.

Perfectionism: Unrealistically low self-concept and chronic dissatisfaction.
Obsession with shoulds: Unrealistic standards leading to potential failure.
Over-generalization: Interpreting one failure as representative of overall inadequacies.
Taking responsibility for others: Believing one is responsible for others' feelings.
Helplessness: Believing there's nothing one can do to change feelings.
Fear of catastrophic failure: Extreme negative scenarios impacting actions.