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EMGT101 - Lecture 7 People Management

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Questions and Answers

What are the three main functions of Personnel Management as mentioned in the text?

Employment, development, compensation

What is the primary focus of Personnel Management in relation to employees?

Promoting and stimulating competent workforce to make their fullest contribution to the organization.

What is the main emphasis of Personnel Management when it comes to personnel policies?

Action and rationale personnel policies

How does Personnel Management motivate employees according to the text?

Through effective incentive plans Signup and view all the answers

What are the different kinds of communication mentioned in the text?

Nonverbal Communication, Informal Communication Channels, Formal Communication Channels, Coaching and Counseling Signup and view all the answers

Define Nonverbal Communication according to the text.

Any communication that doesn’t involve words Signup and view all the answers

What are the three types of formal communication channels discussed?

Downward communication, Upward communication, Horizontal communication Signup and view all the answers

What is the difference between coaching and counseling as mentioned in the text?

Coaching is for improving performance, while counseling is for non-job related issues. Signup and view all the answers

List some examples of different types of workplace deviance mentioned in the text.

Production Deviance, Property Deviance, Political Deviance, Personal Aggression Signup and view all the answers

What are the practical steps suggested for ethical decision making in the text?

Establish a Code of Ethics, Provide Ethics Training Signup and view all the answers

What are the three approaches to understanding needs according to the text?

Maslow’s Hierarchy of Needs, Alderfer’s ERG Theory, McClelland’s Learned Needs Theory Signup and view all the answers

What are the two types of rewards discussed in the text?

Extrinsic Rewards, Intrinsic Rewards Signup and view all the answers

What is the formula provided for Job Performance in the text?

Job Performance = Motivation x Ability x Situational Constraints Signup and view all the answers

Explain the Interpersonal Communication Process as described in the text.

The process involves a Sender encoding a message, transmitting it through a channel to the Receiver who decodes the message and provides feedback to the Sender. Signup and view all the answers

What are some examples of Extrinsic Rewards mentioned in the text?

Health insurance, Job security, Vacation time Signup and view all the answers

What motivates people to perform well according to the text?

Extrinsic Rewards and Intrinsic Rewards Signup and view all the answers