Technician Call-Out Procedures

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Questions and Answers

What is the purpose of the policy outlined in the document?

  • To establish uniform call-out procedures for Apparatus Technicians (correct)
  • To create new training programs for firefighters
  • To outline the disciplinary actions for personnel
  • To provide guidelines for emergency vehicle repairs

Who is responsible for updates to the policy?

  • The Communications Center
  • The Fire Rescue Administrator
  • The Deputy Chief of Support Services and the PPM Committee (correct)
  • The Apparatus Technicians themselves

Which personnel does this policy apply to?

  • Only full-time firefighters
  • Emergency medical technicians only
  • All Palm Beach County Fire Rescue personnel and reservists (correct)
  • Reserve personnel only

What should occur if an emergency vehicle is taken out of service?

<p>The Lieutenant or Operational Captain must contact the Communications Center (B)</p> Signup and view all the answers

What is required after contacting the Communications Center for a vehicle issue?

<p>Enter the work request in AssetWorks for repair (C)</p> Signup and view all the answers

In which scenario must an emergency vehicle be taken out of service?

<p>Due to loss or failure of major vehicle components (B)</p> Signup and view all the answers

Who initiates the call to the Communications Center for an emergency vehicle issue?

<p>The Lieutenant or Operational Captain (A)</p> Signup and view all the answers

What action does the Apparatus Technician take upon being notified of a vehicle issue?

<p>Determine if repairs can be made (C)</p> Signup and view all the answers

What determines whether a work request should be entered in AssetWorks for repair?

<p>The severity of limitations on capabilities (C)</p> Signup and view all the answers

In which situation would an on-call Apparatus Technician be immediately notified?

<p>When limitations on capabilities are severe (B)</p> Signup and view all the answers

What is the first step if portable equipment is functioning but has limitations?

<p>Enter a work request in AssetWorks for repair (A)</p> Signup and view all the answers

What should be assessed by the Battalion Chief regarding portable equipment in service?

<p>The necessity to use Battalion Reserve equipment (B)</p> Signup and view all the answers

Which repair needs would qualify as significant repairs?

<p>Repair of entire ancillary systems and tank-to-pump valve (B)</p> Signup and view all the answers

What is the role of the Battalion Chief regarding repair requests?

<p>To determine the extent of repairs needed and limit capabilities (A)</p> Signup and view all the answers

What should the Apparatus Technician do if repairs cannot be made in a timely manner?

<p>Locate a reserve unit with the help of the Lieutenant or Operational Captain. (A)</p> Signup and view all the answers

What action should the Lieutenant or Operational Captain take if portable equipment must be taken out of service?

<p>Confirm availability of similar spare equipment in the Battalion. (A)</p> Signup and view all the answers

Who determines the critical need for out of service portable equipment if similar equipment is unavailable?

<p>Battalion Chief. (B)</p> Signup and view all the answers

What should be done when a vehicle breakdown requires towing?

<p>The towing of the apparatus procedures must be followed. (D)</p> Signup and view all the answers

If an emergency vehicle needs repair but is still capable of responding, who decides on the urgency?

<p>Battalion Chief. (D)</p> Signup and view all the answers

Which of the following is considered a minor repair need for emergency vehicles?

<p>Fixing a light bulb. (A)</p> Signup and view all the answers

What is the first step to take when portable equipment is out of service?

<p>Check if spare equipment is available. (B)</p> Signup and view all the answers

What type of repairs are categorized as minor for emergency vehicles?

<p>Repairs of light bulbs and limited equipment. (C)</p> Signup and view all the answers

What is the primary responsibility of the Lieutenant or Operational Captain when an emergency vehicle needs to be taken out of service?

<p>Contact the Communications Center for technician notification (A)</p> Signup and view all the answers

According to the call-out procedures, what should happen after notifying the technician regarding an emergency vehicle issue?

<p>The technician determines if repairs can be made on-site (B)</p> Signup and view all the answers

What component types would necessitate immediate notification of an on-call Apparatus Technician?

<p>Failure of major vehicle components such as the engine or transmission (D)</p> Signup and view all the answers

Who has the authority to make updates to the policy outlined in the document?

<p>The Deputy Chief of Support Services (C)</p> Signup and view all the answers

What must be done in AssetWorks when an emergency vehicle is reported to have mechanical issues?

<p>Enter a work request for repair (A)</p> Signup and view all the answers

Which individual is ultimately responsible for the notification and call out of Apparatus Technicians beyond normal work hours?

<p>The Fire Rescue Administrator (D)</p> Signup and view all the answers

What is the effective date for the policy on call-out procedures for Apparatus Technicians?

<p>June 14, 2023 (B)</p> Signup and view all the answers

In which scenario would the notification of the Apparatus Technician be considered a priority?

<p>If there is a loss or failure of major vehicle components (C)</p> Signup and view all the answers

What should the Apparatus Technician do if repairs cannot be made in a timely manner?

<p>Assist in locating a reserve unit from specified shops. (D)</p> Signup and view all the answers

Who confirms the availability of similar spare equipment when portable equipment is taken out of service?

<p>Lieutenant (A)</p> Signup and view all the answers

When portable equipment is out of service and similar equipment is unavailable, who makes the decision about its critical need?

<p>Battalion Chief (D)</p> Signup and view all the answers

Which of the following statements is true regarding emergency vehicles that are capable of responding but require repairs?

<p>The need for repairs is evaluated based on the operational capabilities or personnel safety. (D)</p> Signup and view all the answers

What is the first action taken if portable equipment must be removed from service due to failure?

<p>Confirm availability of similar equipment within the Battalion. (A)</p> Signup and view all the answers

What action must be taken if an emergency vehicle requires towing?

<p>Refer to the towing policy that must be followed. (D)</p> Signup and view all the answers

What is classified as a minor repair need for emergency vehicles?

<p>Repairs of light bulbs and limited emergency beacons (C)</p> Signup and view all the answers

After portable equipment is taken out of service, what is the next step?

<p>Place a service repair tag on the equipment. (C)</p> Signup and view all the answers

What action should be taken if limitations on capabilities are severe?

<p>Notify the on-call Apparatus Technician immediately. (A)</p> Signup and view all the answers

What determines the use of Battalion Reserve equipment in place of affected portable equipment?

<p>The Battalion Chief's assessment of the portable equipment’s limitations. (D)</p> Signup and view all the answers

Which repair requests shall be entered into AssetWorks for portable equipment that functions with limitations?

<p>All requests, regardless of urgency. (C)</p> Signup and view all the answers

What should be done for significant repair needs of ancillary systems?

<p>Enter a work request in AssetWorks for scheduled repair. (C)</p> Signup and view all the answers

What is the primary document that outlines procedures for equipment and vehicle repairs?

<p>PPM#FR S-104. (A)</p> Signup and view all the answers

When is the Battalion Chief responsible for determining the extent of repair needs?

<p>During significant repair needs of emergency systems. (D)</p> Signup and view all the answers

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Study Notes

Call-Out Procedures for Apparatus Technicians

  • Purpose: Establish uniform guidelines for notifying and calling out Apparatus Technicians outside regular hours.
  • Scope: Applicable to all Palm Beach County Fire Rescue personnel and reservists.
  • Updated by the Deputy Chief of Support Services with the PPM Committee, under Fire Rescue Administrator's authority.

Emergency Vehicle Out of Service

  • Immediate action required if an emergency vehicle is taken out of service due to major component failure (engine, transmission, power take-off, fire pump, etc.).
  • Lieutenant or Operational Captain must:
    • Contact the Communications Center for an on-call Apparatus Technician.
    • Enter repair work request in AssetWorks for documentation.
  • Apparatus Technician to assess repair feasibility and notify when the unit is ready for service.
  • If repairs are delayed, assistance in locating a reserve unit is required.

Portable Equipment Out of Service

  • For portable equipment out of service, the Lieutenant or Operational Captain must:
    • Check for availability of similar spare equipment within the Battalion.
    • Enter a work request in AssetWorks and place a service repair tag on the faulty equipment.
  • If no spare is available, the Battalion Chief assesses the critical need before contacting an Apparatus Technician.

Emergency Vehicle in Service with Repair Needs

  • If an emergency vehicle can still respond but requires repairs, the Battalion Chief evaluates:
    • Whether repairs impact operational capabilities or personnel safety.
  • For minor repair needs (e.g., light bulbs, minor equipment), a work request is entered for future scheduling.
  • For significant repairs (e.g., emergency warning systems), the Chief assesses limitations:
    • If severe, an on-call technician is notified immediately.
    • If not severe, a work request is entered for future repairs.

Portable Equipment in Service with Repair Needs

  • When portable equipment operates with limitations, a work request is needed for repair.
  • Battalion Chief will decide on using Battalion Reserve equipment as a substitute for malfunctioning portable equipment.

Historical Context

  • Supersedes previous policies issued in 2002, 2011, and earlier versions of PPM FR-S-104 (issued in 2018 and 2021).

Call-Out Procedures for Apparatus Technicians

  • Purpose: Establish uniform guidelines for notifying and calling out Apparatus Technicians outside regular hours.
  • Scope: Applicable to all Palm Beach County Fire Rescue personnel and reservists.
  • Updated by the Deputy Chief of Support Services with the PPM Committee, under Fire Rescue Administrator's authority.

Emergency Vehicle Out of Service

  • Immediate action required if an emergency vehicle is taken out of service due to major component failure (engine, transmission, power take-off, fire pump, etc.).
  • Lieutenant or Operational Captain must:
    • Contact the Communications Center for an on-call Apparatus Technician.
    • Enter repair work request in AssetWorks for documentation.
  • Apparatus Technician to assess repair feasibility and notify when the unit is ready for service.
  • If repairs are delayed, assistance in locating a reserve unit is required.

Portable Equipment Out of Service

  • For portable equipment out of service, the Lieutenant or Operational Captain must:
    • Check for availability of similar spare equipment within the Battalion.
    • Enter a work request in AssetWorks and place a service repair tag on the faulty equipment.
  • If no spare is available, the Battalion Chief assesses the critical need before contacting an Apparatus Technician.

Emergency Vehicle in Service with Repair Needs

  • If an emergency vehicle can still respond but requires repairs, the Battalion Chief evaluates:
    • Whether repairs impact operational capabilities or personnel safety.
  • For minor repair needs (e.g., light bulbs, minor equipment), a work request is entered for future scheduling.
  • For significant repairs (e.g., emergency warning systems), the Chief assesses limitations:
    • If severe, an on-call technician is notified immediately.
    • If not severe, a work request is entered for future repairs.

Portable Equipment in Service with Repair Needs

  • When portable equipment operates with limitations, a work request is needed for repair.
  • Battalion Chief will decide on using Battalion Reserve equipment as a substitute for malfunctioning portable equipment.

Historical Context

  • Supersedes previous policies issued in 2002, 2011, and earlier versions of PPM FR-S-104 (issued in 2018 and 2021).

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