Technician Call-Out Procedures
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Questions and Answers

What is the purpose of the policy outlined in the document?

  • To establish uniform call-out procedures for Apparatus Technicians (correct)
  • To create new training programs for firefighters
  • To outline the disciplinary actions for personnel
  • To provide guidelines for emergency vehicle repairs
  • Who is responsible for updates to the policy?

  • The Communications Center
  • The Fire Rescue Administrator
  • The Deputy Chief of Support Services and the PPM Committee (correct)
  • The Apparatus Technicians themselves
  • Which personnel does this policy apply to?

  • Only full-time firefighters
  • Emergency medical technicians only
  • All Palm Beach County Fire Rescue personnel and reservists (correct)
  • Reserve personnel only
  • What should occur if an emergency vehicle is taken out of service?

    <p>The Lieutenant or Operational Captain must contact the Communications Center</p> Signup and view all the answers

    What is required after contacting the Communications Center for a vehicle issue?

    <p>Enter the work request in AssetWorks for repair</p> Signup and view all the answers

    In which scenario must an emergency vehicle be taken out of service?

    <p>Due to loss or failure of major vehicle components</p> Signup and view all the answers

    Who initiates the call to the Communications Center for an emergency vehicle issue?

    <p>The Lieutenant or Operational Captain</p> Signup and view all the answers

    What action does the Apparatus Technician take upon being notified of a vehicle issue?

    <p>Determine if repairs can be made</p> Signup and view all the answers

    What determines whether a work request should be entered in AssetWorks for repair?

    <p>The severity of limitations on capabilities</p> Signup and view all the answers

    In which situation would an on-call Apparatus Technician be immediately notified?

    <p>When limitations on capabilities are severe</p> Signup and view all the answers

    What is the first step if portable equipment is functioning but has limitations?

    <p>Enter a work request in AssetWorks for repair</p> Signup and view all the answers

    What should be assessed by the Battalion Chief regarding portable equipment in service?

    <p>The necessity to use Battalion Reserve equipment</p> Signup and view all the answers

    Which repair needs would qualify as significant repairs?

    <p>Repair of entire ancillary systems and tank-to-pump valve</p> Signup and view all the answers

    What is the role of the Battalion Chief regarding repair requests?

    <p>To determine the extent of repairs needed and limit capabilities</p> Signup and view all the answers

    What should the Apparatus Technician do if repairs cannot be made in a timely manner?

    <p>Locate a reserve unit with the help of the Lieutenant or Operational Captain.</p> Signup and view all the answers

    What action should the Lieutenant or Operational Captain take if portable equipment must be taken out of service?

    <p>Confirm availability of similar spare equipment in the Battalion.</p> Signup and view all the answers

    Who determines the critical need for out of service portable equipment if similar equipment is unavailable?

    <p>Battalion Chief.</p> Signup and view all the answers

    What should be done when a vehicle breakdown requires towing?

    <p>The towing of the apparatus procedures must be followed.</p> Signup and view all the answers

    If an emergency vehicle needs repair but is still capable of responding, who decides on the urgency?

    <p>Battalion Chief.</p> Signup and view all the answers

    Which of the following is considered a minor repair need for emergency vehicles?

    <p>Fixing a light bulb.</p> Signup and view all the answers

    What is the first step to take when portable equipment is out of service?

    <p>Check if spare equipment is available.</p> Signup and view all the answers

    What type of repairs are categorized as minor for emergency vehicles?

    <p>Repairs of light bulbs and limited equipment.</p> Signup and view all the answers

    What is the primary responsibility of the Lieutenant or Operational Captain when an emergency vehicle needs to be taken out of service?

    <p>Contact the Communications Center for technician notification</p> Signup and view all the answers

    According to the call-out procedures, what should happen after notifying the technician regarding an emergency vehicle issue?

    <p>The technician determines if repairs can be made on-site</p> Signup and view all the answers

    What component types would necessitate immediate notification of an on-call Apparatus Technician?

    <p>Failure of major vehicle components such as the engine or transmission</p> Signup and view all the answers

    Who has the authority to make updates to the policy outlined in the document?

    <p>The Deputy Chief of Support Services</p> Signup and view all the answers

    What must be done in AssetWorks when an emergency vehicle is reported to have mechanical issues?

    <p>Enter a work request for repair</p> Signup and view all the answers

    Which individual is ultimately responsible for the notification and call out of Apparatus Technicians beyond normal work hours?

    <p>The Fire Rescue Administrator</p> Signup and view all the answers

    What is the effective date for the policy on call-out procedures for Apparatus Technicians?

    <p>June 14, 2023</p> Signup and view all the answers

    In which scenario would the notification of the Apparatus Technician be considered a priority?

    <p>If there is a loss or failure of major vehicle components</p> Signup and view all the answers

    What should the Apparatus Technician do if repairs cannot be made in a timely manner?

    <p>Assist in locating a reserve unit from specified shops.</p> Signup and view all the answers

    Who confirms the availability of similar spare equipment when portable equipment is taken out of service?

    <p>Lieutenant</p> Signup and view all the answers

    When portable equipment is out of service and similar equipment is unavailable, who makes the decision about its critical need?

    <p>Battalion Chief</p> Signup and view all the answers

    Which of the following statements is true regarding emergency vehicles that are capable of responding but require repairs?

    <p>The need for repairs is evaluated based on the operational capabilities or personnel safety.</p> Signup and view all the answers

    What is the first action taken if portable equipment must be removed from service due to failure?

    <p>Confirm availability of similar equipment within the Battalion.</p> Signup and view all the answers

    What action must be taken if an emergency vehicle requires towing?

    <p>Refer to the towing policy that must be followed.</p> Signup and view all the answers

    What is classified as a minor repair need for emergency vehicles?

    <p>Repairs of light bulbs and limited emergency beacons</p> Signup and view all the answers

    After portable equipment is taken out of service, what is the next step?

    <p>Place a service repair tag on the equipment.</p> Signup and view all the answers

    What action should be taken if limitations on capabilities are severe?

    <p>Notify the on-call Apparatus Technician immediately.</p> Signup and view all the answers

    What determines the use of Battalion Reserve equipment in place of affected portable equipment?

    <p>The Battalion Chief's assessment of the portable equipment’s limitations.</p> Signup and view all the answers

    Which repair requests shall be entered into AssetWorks for portable equipment that functions with limitations?

    <p>All requests, regardless of urgency.</p> Signup and view all the answers

    What should be done for significant repair needs of ancillary systems?

    <p>Enter a work request in AssetWorks for scheduled repair.</p> Signup and view all the answers

    What is the primary document that outlines procedures for equipment and vehicle repairs?

    <p>PPM#FR S-104.</p> Signup and view all the answers

    When is the Battalion Chief responsible for determining the extent of repair needs?

    <p>During significant repair needs of emergency systems.</p> Signup and view all the answers

    Study Notes

    Call-Out Procedures for Apparatus Technicians

    • Purpose: Establish uniform guidelines for notifying and calling out Apparatus Technicians outside regular hours.
    • Scope: Applicable to all Palm Beach County Fire Rescue personnel and reservists.
    • Updated by the Deputy Chief of Support Services with the PPM Committee, under Fire Rescue Administrator's authority.

    Emergency Vehicle Out of Service

    • Immediate action required if an emergency vehicle is taken out of service due to major component failure (engine, transmission, power take-off, fire pump, etc.).
    • Lieutenant or Operational Captain must:
      • Contact the Communications Center for an on-call Apparatus Technician.
      • Enter repair work request in AssetWorks for documentation.
    • Apparatus Technician to assess repair feasibility and notify when the unit is ready for service.
    • If repairs are delayed, assistance in locating a reserve unit is required.

    Portable Equipment Out of Service

    • For portable equipment out of service, the Lieutenant or Operational Captain must:
      • Check for availability of similar spare equipment within the Battalion.
      • Enter a work request in AssetWorks and place a service repair tag on the faulty equipment.
    • If no spare is available, the Battalion Chief assesses the critical need before contacting an Apparatus Technician.

    Emergency Vehicle in Service with Repair Needs

    • If an emergency vehicle can still respond but requires repairs, the Battalion Chief evaluates:
      • Whether repairs impact operational capabilities or personnel safety.
    • For minor repair needs (e.g., light bulbs, minor equipment), a work request is entered for future scheduling.
    • For significant repairs (e.g., emergency warning systems), the Chief assesses limitations:
      • If severe, an on-call technician is notified immediately.
      • If not severe, a work request is entered for future repairs.

    Portable Equipment in Service with Repair Needs

    • When portable equipment operates with limitations, a work request is needed for repair.
    • Battalion Chief will decide on using Battalion Reserve equipment as a substitute for malfunctioning portable equipment.

    Historical Context

    • Supersedes previous policies issued in 2002, 2011, and earlier versions of PPM FR-S-104 (issued in 2018 and 2021).

    Call-Out Procedures for Apparatus Technicians

    • Purpose: Establish uniform guidelines for notifying and calling out Apparatus Technicians outside regular hours.
    • Scope: Applicable to all Palm Beach County Fire Rescue personnel and reservists.
    • Updated by the Deputy Chief of Support Services with the PPM Committee, under Fire Rescue Administrator's authority.

    Emergency Vehicle Out of Service

    • Immediate action required if an emergency vehicle is taken out of service due to major component failure (engine, transmission, power take-off, fire pump, etc.).
    • Lieutenant or Operational Captain must:
      • Contact the Communications Center for an on-call Apparatus Technician.
      • Enter repair work request in AssetWorks for documentation.
    • Apparatus Technician to assess repair feasibility and notify when the unit is ready for service.
    • If repairs are delayed, assistance in locating a reserve unit is required.

    Portable Equipment Out of Service

    • For portable equipment out of service, the Lieutenant or Operational Captain must:
      • Check for availability of similar spare equipment within the Battalion.
      • Enter a work request in AssetWorks and place a service repair tag on the faulty equipment.
    • If no spare is available, the Battalion Chief assesses the critical need before contacting an Apparatus Technician.

    Emergency Vehicle in Service with Repair Needs

    • If an emergency vehicle can still respond but requires repairs, the Battalion Chief evaluates:
      • Whether repairs impact operational capabilities or personnel safety.
    • For minor repair needs (e.g., light bulbs, minor equipment), a work request is entered for future scheduling.
    • For significant repairs (e.g., emergency warning systems), the Chief assesses limitations:
      • If severe, an on-call technician is notified immediately.
      • If not severe, a work request is entered for future repairs.

    Portable Equipment in Service with Repair Needs

    • When portable equipment operates with limitations, a work request is needed for repair.
    • Battalion Chief will decide on using Battalion Reserve equipment as a substitute for malfunctioning portable equipment.

    Historical Context

    • Supersedes previous policies issued in 2002, 2011, and earlier versions of PPM FR-S-104 (issued in 2018 and 2021).

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    Description

    This quiz delves into the established protocols for notifying Apparatus Technicians in Palm Beach County Fire Rescue. It covers procedures for calling out technicians when emergency vehicles or portable equipment are taken out of service due to major failures. Test your knowledge on the correct steps and responsibilities involved in these urgent situations.

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