Emergency Services Duty Guidelines

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Questions and Answers

What should personnel do if they are unsure about the nature of an assignment?

Seek information from their immediate supervisor (correct)

Proceed with the assignment without clarification

Ignore their doubts and complete the task

Ask fellow team members for guidance

Who is responsible for coordinating training classes for personnel?

Local fire marshals

Individual team members

The training division (correct)

Outside agencies only

Which organization’s certification must personnel maintain for CPR?

National Safety Council

American Red Cross

American Heart Association (correct)

Department of Health Services

What type of certification must volunteer personnel maintain?

Firefighter certification through the State Fireman's and Fire Marshal's Association Signup and view all the answers

What certification is required for employed firefighters?

Basic Structural Firefighter certification or higher Signup and view all the answers

What knowledge must personnel possess regarding their district?

The streets, block numbers, hydrant locations, and target hazards Signup and view all the answers

What is the primary reason for personnel to use the most direct route when responding to an alarm?

To avoid traffic and save time Signup and view all the answers

What additional certification must employed firefighters maintain besides their firefighting certification?

Emergency Medical Technician or higher certification Signup and view all the answers

What is the primary purpose of the attention to duty guidelines for the personnel?

To establish general rules that maintain good working order within the Department Signup and view all the answers

What should personnel do when they receive a complaint from the public?

Thank the citizen and forward the complaint to their immediate supervisor Signup and view all the answers

Which statement describes the responsibility of personnel regarding duty to render assistance?

Personnel are obligated to take action based on their abilities and summon additional aid if necessary Signup and view all the answers

What is required of personnel in terms of safety according to the guidelines?

Personnel must use reasonable precautions to minimize risks to themselves and others Signup and view all the answers

Who is responsible for the annual review of the attention to duty guidelines?

The Fire Chief or a designated representative Signup and view all the answers

What consequence may result from a violation of the attention to duty rules?

Possible disciplinary action, including termination Signup and view all the answers

What is expected of personnel regarding trivial requests from the public?

To thank the citizen and address the request appropriately Signup and view all the answers

In the context of the guidelines, which of the following is NOT a responsibility of personnel?

Ignoring requests that do not require immediate action Signup and view all the answers

What should personnel do if their driver's license is suspended or revoked?

Notify their immediate supervisor in writing. Signup and view all the answers

Who assumes the duties of an officer if the designated officer is absent?

The most senior personnel. Signup and view all the answers

What type of identification must personnel carry?

A current Spring Fire Department I.D. card. Signup and view all the answers

What action must personnel take regarding changes in personal information?

Report the change to Human Resources and their immediate supervisor. Signup and view all the answers

Under what circumstances should personnel wear department-issued gear?

During emergency responses. Signup and view all the answers

What is the first responsibility of personnel if they sustain an injury while on duty?

Notify their immediate supervisor as soon as possible. Signup and view all the answers

If an officer is unavailable, who is eligible to take over their duties in an emergency?

The most senior personnel. Signup and view all the answers

What requirement exists for personnel regarding vehicle registration?

Personnel must have current vehicle registration and insurance for their personally owned vehicles. Signup and view all the answers

What is the time frame in which a first report of injury form should be submitted to Human Resources?

Within 24 hours Signup and view all the answers

Whom should personnel report to if they suspect someone of being intoxicated while on duty?

The Immediate Supervisor Signup and view all the answers

What should personnel do if they are subpoenaed for Department-related business?

Notify their District Chief immediately Signup and view all the answers

What is required of personnel when saluting the National Colors while in uniform?

Salute with the right hand Signup and view all the answers

If a personnel member is exposed to a communicable disease, whom should they notify first?

Their Immediate Supervisor Signup and view all the answers

What document must personnel submit if they are sued because of an act performed in the line of duty?

A copy of the lawsuit Signup and view all the answers

Which actions are personnel required to take during departmental investigations?

Answer questions or provide material as directed Signup and view all the answers

What is the responsibility of Human Resources regarding employees knowing about communicable diseases?

To make proper notifications while maintaining HIPAA protections Signup and view all the answers

Study Notes

Attention to Duty

Duty to Render Assistance: Personnel must respond to requests for assistance from the public. If needed, they must summon additional aid through the dispatcher.
Safety: Personnel must use precautions and safety measures to protect themselves, the public, other personnel, and property.
Duty to Act on Complaints: Personnel must respond to public complaints. Concerns should be addressed at the station level or directed through the chain of command.
Seeking Advice: Personnel must seek information, direction, or clarification from their supervisor if unsure about assigned tasks.
Company Training: All personnel must participate in training classes on Department activities, coordinated by the Training Division.
CPR Certification: Personnel must maintain current CPR certification from the American Heart Association.
Volunteer Firefighter Certifications: Volunteer personnel must maintain a firefighter certification through the State Fireman's and Fire Marshal's Association and strive to obtain higher certifications.
Employed Firefighter Certifications: Employed firefighters must maintain Basic Structural Firefighter certification or higher from the Texas Commission on Fire Protection (TCFP). They must also maintain an Emergency Medical Technician or higher from the Texas Department of State Health Services.
Territory: Personnel must be familiar with their district's streets, block numbers, hydrant locations, and target hazards. When responding to calls, they are to use the most direct route, considering traffic conditions.
Acting in Higher Position: Personnel must qualify themselves for the next higher rank through training and observation to assume higher responsibilities when needed.
In the Absence of Designated Officers: The most senior personnel will act as the officer in emergencies and the absence of any officer. The immediate junior personnel are responsible for performing the duties of the absent officer.
Driver's License, Vehicle Registration, and Insurance: Personnel must have a valid Texas driver's license and notify their supervisors if their license is suspended or revoked. They must also maintain current vehicle registration and insurance on personally owned vehicles.
Change in Personal Information: Personnel must immediately notify Human Resources and their supervisor of any change in personal information, including address, phone number, or certification level, and provide a reachable phone number in case of emergency.
Identification: Personnel must carry a current Spring Fire Department I.D. card. They cannot carry their department badge as identification. When responding to emergencies, personnel must wear department gear, such as bunker gear or dress uniform, for easy identification.
Reporting Injuries: Personnel must immediately notify their supervisor of any injuries sustained while on duty, no matter how slight. A first report of injury form must be completed and submitted to Human Resources within 24 hours of the incident. A Chief Officer and Human Resources should be contacted if an injury requires hospitalization or higher medical attention.
Communicable Disease, Drug Use, or Intoxication: Personnel must report any suspicion of a communicable disease, drug use, intoxication, or other unconventional activities to both their supervisor and Human Resources. This includes notifying their supervisor, District Chief, and Human Resources if they believe they may have been exposed to a communicable disease.
Testifying in Departmental Investigations: Personnel must answer questions relevant to any departmental investigations when directed by a superior officer or supervisor.
Subpoena, Department-related Business: Personnel subpoenaed to testify on Department-related business must notify their District Chief, appear in dress uniform, and adhere to Department rules.
Lawsuits, Department-related Business: Personnel facing a lawsuit due to actions performed in the line of duty must notify their District Chief and provide a complete account of the incident.
Saluting: Personnel must salute the National Colors and the National Anthem with the hand salute while in uniform. When not in uniform, they must stand at attention and remove headgear when the National Colors pass.

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Description

This quiz covers the essential duties and responsibilities of emergency services personnel, including safety measures, response to public complaints, and training requirements. It emphasizes the importance of maintaining certifications and seeking guidance when necessary. Test your knowledge to ensure adherence to these critical protocols.