Directive 55 Quiz

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Which department operates and maintains the Employee Assistance Program (EAP)?

Public Works Department

Police Department

Fire Department (correct)

Health Department

Who can make use of the Employee Assistance Program (EAP)?

Department employees and their immediate families (correct)

Only uniformed members

Only department employees

Only supervisors

What is the emphasis of the Employee Assistance Program (EAP)?

To provide referral services for supervisors

To assess and help employees with poor job performance

To report attendance to supervisors

To motivate employees to recognize problems and seek counseling (correct)

Who is responsible for overseeing the operations of the Employee Assistance Program?

Employee Relations Officer Signup and view all the answers

Who serves as the initial contact/resource for employees seeking help with personal problems?

Members of the EAP staff Signup and view all the answers

Who can act as counselors in the absence of an assigned EAP staff member?

Back-up Counselors Signup and view all the answers

Who provides employees with confidential assessments, counseling, and referral services for personal problems?

Members of the EAP staff Signup and view all the answers

Who will provide coverage for emergency situations during non-routine business hours?

Back-up counselors Signup and view all the answers

Who will supervise the administration and operations of the Employee Assistance Program?

Employee Relations Officer Signup and view all the answers

Who will serve as a commanding officer's resource for referring members to counseling or other professional assistance?

Employee Relations Officer Signup and view all the answers

Who is eligible to utilize the services of the Employee Assistance Program?

Any employee of the Philadelphia Fire Department, active or retired, and members of their immediate family Signup and view all the answers

Which of the following is NOT a problem that the Employee Assistance Program addresses?

Physical Fitness - Weight Control - Nutrition Signup and view all the answers

What is the purpose of the Employee Assistance Program's wellness information through its newsletter?

To raise awareness of potential problems Signup and view all the answers

Where is the Employee Assistance Program located?

990 Spring Garden Street, Suite 702 Signup and view all the answers

When should an employee contact the Employee Assistance Program?

Immediately if they experience any type of problem Signup and view all the answers

Directive 55 Quiz

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Questions and Answers

Which department operates and maintains the Employee Assistance Program (EAP)?

Who can make use of the Employee Assistance Program (EAP)?

What is the emphasis of the Employee Assistance Program (EAP)?

Who is responsible for overseeing the operations of the Employee Assistance Program?

Who serves as the initial contact/resource for employees seeking help with personal problems?

Who can act as counselors in the absence of an assigned EAP staff member?

Who provides employees with confidential assessments, counseling, and referral services for personal problems?

Who will provide coverage for emergency situations during non-routine business hours?

Who will supervise the administration and operations of the Employee Assistance Program?

Who will serve as a commanding officer's resource for referring members to counseling or other professional assistance?

Who is eligible to utilize the services of the Employee Assistance Program?

Which of the following is NOT a problem that the Employee Assistance Program addresses?

What is the purpose of the Employee Assistance Program's wellness information through its newsletter?

Where is the Employee Assistance Program located?

When should an employee contact the Employee Assistance Program?

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