Directive 55 Quiz
15 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which department operates and maintains the Employee Assistance Program (EAP)?

  • Public Works Department
  • Police Department
  • Fire Department (correct)
  • Health Department

    • Who can make use of the Employee Assistance Program (EAP)?

  • Department employees and their immediate families (correct)
  • Only uniformed members
  • Only department employees
  • Only supervisors

    • What is the emphasis of the Employee Assistance Program (EAP)?

  • To provide referral services for supervisors
  • To assess and help employees with poor job performance
  • To report attendance to supervisors
  • To motivate employees to recognize problems and seek counseling (correct)

    • Who is responsible for overseeing the operations of the Employee Assistance Program?

    <p>Employee Relations Officer</p> Signup and view all the answers

    Who serves as the initial contact/resource for employees seeking help with personal problems?

    <p>Members of the EAP staff</p> Signup and view all the answers

    Who can act as counselors in the absence of an assigned EAP staff member?

    <p>Back-up Counselors</p> Signup and view all the answers

    Who provides employees with confidential assessments, counseling, and referral services for personal problems?

    <p>Members of the EAP staff</p> Signup and view all the answers

    Who will provide coverage for emergency situations during non-routine business hours?

    <p>Back-up counselors</p> Signup and view all the answers

    Who will supervise the administration and operations of the Employee Assistance Program?

    <p>Employee Relations Officer</p> Signup and view all the answers

    Who will serve as a commanding officer's resource for referring members to counseling or other professional assistance?

    <p>Employee Relations Officer</p> Signup and view all the answers

    Who is eligible to utilize the services of the Employee Assistance Program?

    <p>Any employee of the Philadelphia Fire Department, active or retired, and members of their immediate family</p> Signup and view all the answers

    Which of the following is NOT a problem that the Employee Assistance Program addresses?

    <p>Physical Fitness - Weight Control - Nutrition</p> Signup and view all the answers

    What is the purpose of the Employee Assistance Program's wellness information through its newsletter?

    <p>To raise awareness of potential problems</p> Signup and view all the answers

    Where is the Employee Assistance Program located?

    <p>990 Spring Garden Street, Suite 702</p> Signup and view all the answers

    When should an employee contact the Employee Assistance Program?

    <p>Immediately if they experience any type of problem</p> Signup and view all the answers

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser