5 Questions
Section 1: Basic Email Etiquette
What is the purpose of a subject line in an email?
To summarize the email's content
When is it appropriate to use CAPITALIZATION in emails?
Only for proper nouns and acronyms
What is the correct way to address someone in a professional email?
By their full name with appropriate title
Which of the following is an example of a proper email closing?
Best regards
What should you do if you receive an email with an attachment that you were not expecting?
Ask the sender about the attachment before opening it
Test your knowledge of email etiquette with this assessment. Read each question and select the most appropriate answer to reflect proper email etiquette. Calculate your score out of 15 and see how well you understand the dos and don'ts of email communication.
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