Email Etiquette Quiz: CSU College of Humanities and Social Sciences

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What is the purpose of the subject line in an email?

To provide a description of the message's topic (correct)

To include the body of the email

To list the recipients of the email

To attach files to the email

In an email, what does Cc stand for?

Copy content

Correct copy

Comprehensive copy

Carbon copy (correct)

What does Bcc stand for in email communication?

Bold carbon copy

Blind carbon copy (correct)

Best carbon copy

Big carbon copy

What should the salutation in an email be according to the text?

Formal and professional Signup and view all the answers

Which part of an email contains the actual text?

Body Signup and view all the answers

What is the purpose of including multiple recipients in an email?

To hide recipient identities using Bcc Signup and view all the answers

What should be included in the body of a professional email according to the text?

Important information and essential details Signup and view all the answers

Which of the following is a formal way to close a professional email?

Sincerely Signup and view all the answers

What does the signature in a professional email typically contain?

Sender's identity, contact information, email disclaimer Signup and view all the answers

What are attachments in a professional email similar to?

Enclosures in traditional mail Signup and view all the answers

What is an important 'Do' mentioned for writing professional emails?

Double-check attachments Signup and view all the answers

Why is replying within 24 hours considered common courtesy in professional email etiquette?

To maintain effective communication and show respect for the sender's time Signup and view all the answers

What is the recommended action if you realize you have left someone hanging in an email communication?

Politely explain and express apologies Signup and view all the answers

Why should one avoid using humor and sarcasm in emails according to the text?

Recipients may misinterpret humor or sarcasm Signup and view all the answers

What is the reason given for not using emojis in professional emails?

Emojis may divert emails to spam filters Signup and view all the answers

Why is it inappropriate to use all uppercase letters in an email according to the text?

It connotes anger in an email Signup and view all the answers

What aspect of an email address should be professional according to the text?

The appearance of the email address Signup and view all the answers

Which action is advised against when using emails?

Sending follow-up emails for clarity Signup and view all the answers

What is the main focus of the document mentioned in the text?

Parts of an Electronic Mail Signup and view all the answers

Where can one find information on writing professional emails in English according to the text?

<a href="https://www.carsu.edu.ph">https://www.carsu.edu.ph</a> Signup and view all the answers

Which department at CSU is associated with 'Purposive Communication' as per the text?

Department of Languages and Literature Signup and view all the answers

Who authored the document 'Write Professional Emails in English' according to the text?

Gerry Landers Signup and view all the answers

Which of the following URLs provides information on email etiquette in different countries?

<a href="https://www.glassdoor.com/blog/ultimate-guide-amazing-emails/">https://www.glassdoor.com/blog/ultimate-guide-amazing-emails/</a> Signup and view all the answers