9 Questions
Which individuals does the email policy apply to?
All staff, contractors, and volunteers
What is encouraged for communication with customers, suppliers, and colleagues?
Business email use
What is the policy regarding personal email use?
Allowed but limited to non-work times
Who can use the company email system?
Only authorized users
What should users avoid doing with email attachments?
Opening attachments from unknown sources
What should not be sent via email?
Confidential company data
What should users be cautious about when making commitments or purchases?
Emails forming legally-binding contracts
Who can authorize email marketing?
The marketing manager
What should users be cautious about when using email?
Forwarding chain emails
Study Notes
Email Acceptable Use Policy
- The email policy aims to reduce security and business risks and ensure employees follow good email etiquette.
- The policy applies to all staff, contractors, and volunteers who use the company email system, regardless of location or device.
- Business email use is encouraged for communication with customers, suppliers, and colleagues.
- Personal email use is allowed but should be reasonable and limited to non-work times.
- Only authorized users can use the company email system, and unauthorized use is prohibited.
- Users must not open email attachments from unknown sources or disable security software.
- Confidential company data should not be sent via email, and access to another user's email account is not allowed.
- Inappropriate content or materials must not be sent or stored using the company email system.
- Users should be aware of copyright laws and not share copyrighted software or materials.
- Users should be cautious about making commitments or purchases via email, as it may form a legally-binding contract.
- Email marketing must be authorized by the marketing manager and implemented using the company's email marketing tool.
- Users should follow email etiquette, avoid forwarding chain emails, use meaningful subject lines, and be sparing with group messages.
Learn about the guidelines and rules for using the company email system, including security measures, proper etiquette, and restrictions on personal and business email use.
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