Podcast
Questions and Answers
Which individuals does the email policy apply to?
Which individuals does the email policy apply to?
What is encouraged for communication with customers, suppliers, and colleagues?
What is encouraged for communication with customers, suppliers, and colleagues?
What is the policy regarding personal email use?
What is the policy regarding personal email use?
Who can use the company email system?
Who can use the company email system?
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What should users avoid doing with email attachments?
What should users avoid doing with email attachments?
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What should not be sent via email?
What should not be sent via email?
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What should users be cautious about when making commitments or purchases?
What should users be cautious about when making commitments or purchases?
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Who can authorize email marketing?
Who can authorize email marketing?
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What should users be cautious about when using email?
What should users be cautious about when using email?
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Study Notes
Email Acceptable Use Policy
- The email policy aims to reduce security and business risks and ensure employees follow good email etiquette.
- The policy applies to all staff, contractors, and volunteers who use the company email system, regardless of location or device.
- Business email use is encouraged for communication with customers, suppliers, and colleagues.
- Personal email use is allowed but should be reasonable and limited to non-work times.
- Only authorized users can use the company email system, and unauthorized use is prohibited.
- Users must not open email attachments from unknown sources or disable security software.
- Confidential company data should not be sent via email, and access to another user's email account is not allowed.
- Inappropriate content or materials must not be sent or stored using the company email system.
- Users should be aware of copyright laws and not share copyrighted software or materials.
- Users should be cautious about making commitments or purchases via email, as it may form a legally-binding contract.
- Email marketing must be authorized by the marketing manager and implemented using the company's email marketing tool.
- Users should follow email etiquette, avoid forwarding chain emails, use meaningful subject lines, and be sparing with group messages.
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Description
Learn about the guidelines and rules for using the company email system, including security measures, proper etiquette, and restrictions on personal and business email use.
