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Questions and Answers
Which of the following is NOT true about the email policy?
Who can use the company email system?
What is encouraged in business email use?
What should users be cautious about in terms of email security?
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What must not be sent or stored using the company email system?
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What should users be careful about when making commitments or purchases via email?
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What should not be removed or changed from the standard company email template?
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Who should authorize email marketing and bulk email campaigns?
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What email practices should users follow?
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Study Notes
Email Acceptable Use Policy Summary
- The email policy aims to reduce security and business risks and ensure employees follow good email etiquette.
- The policy applies to all staff, contractors, and volunteers who use the company email system, regardless of location or device.
- Business email use is encouraged, including communication with customers, suppliers, and marketing the company's products.
- Personal email use is allowed during non-work times, but should be of a reasonable level and not affect the email service for others.
- Only authorized users can use the company email system, and unauthorized use may result in disciplinary action.
- Users must be cautious about email security, not opening attachments from unknown sources and not sending confidential company data.
- Inappropriate content or material must not be sent or stored using the company email system.
- Copyright laws must be respected, and users should not share copyrighted software, media, or materials without permission.
- Users should be careful about making commitments or purchases via email, as it may form a legally-binding contract.
- The standard company email template includes a disclaimer that should not be removed or changed.
- Email marketing and bulk email campaigns must be authorized by the marketing manager and implemented using the company's email marketing tool.
- Users should follow email best practices, including using meaningful subject lines, avoiding chain emails, and being sparing with group messages.
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Description
Learn about the guidelines and restrictions outlined in an email acceptable use policy, designed to reduce security risks and maintain professionalism in business communication. Understand the rules for personal and business email use, email security practices, copyright compliance, and email best practices.