Podcast
Questions and Answers
Which individuals does the email policy apply to?
Which individuals does the email policy apply to?
When is personal email use allowed?
When is personal email use allowed?
Who is permitted to use the company email system?
Who is permitted to use the company email system?
What are some email security guidelines mentioned in the policy?
What are some email security guidelines mentioned in the policy?
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What type of email content or use is strictly prohibited?
What type of email content or use is strictly prohibited?
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What should users be cautious about when using email?
What should users be cautious about when using email?
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What is included in the standard company email template?
What is included in the standard company email template?
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Who must authorize email marketing and bulk email campaigns?
Who must authorize email marketing and bulk email campaigns?
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What are some email best practices mentioned in the policy?
What are some email best practices mentioned in the policy?
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Study Notes
Email Acceptable Use Policy
- The email policy is designed to reduce security and business risks and ensure employees follow good email etiquette.
- The policy applies to all staff, contractors, and volunteers who use the company email system, regardless of location or device.
- Business email use is encouraged, including communication with customers, marketing, and distributing information to colleagues.
- Personal email use is allowed during non-work times, but must be of a reasonable level and not affect the email service for others.
- Only authorized users are permitted to use the company email system, and unauthorized use is prohibited.
- Email security guidelines include not opening attachments from unknown sources, not disabling security software, and not sending confidential company data via email.
- Inappropriate email content or use, such as defamatory or offensive material, is strictly prohibited.
- Copyright laws must be respected, and users should not share copyrighted software or materials without permission.
- Users should be cautious about making commitments or purchases via email, as an email message may form a legally-binding contract.
- The standard company email template includes a disclaimer that should not be removed or changed.
- Email marketing and bulk email campaigns must be authorized by the marketing manager and implemented using the company's email marketing tool.
- Users should follow email best practices, such as using meaningful subject lines, avoiding chain emails, and using the CC and BCC fields appropriately.
Note: This summary does not include the entire document.
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Description
Learn about the guidelines and rules for using email within a company, including acceptable and unacceptable practices, security guidelines, and legal considerations. This overview covers the importance of email etiquette, authorization for email use, content restrictions, and email marketing protocols.